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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Rather not have to give This Much Personal info due to hakers otherwise it has been Very Easy & Short process to complete
Though quick, I have barely started using this site.
Good and easy process for an initial inquiry on home buying process.
It would be nice to get a straight answer, not be shipped somewhere else
Can't send me lenders. Also I would rather call myself instead of having lenders ring my phone off the hook. Thanks
On my first call the representative was very knowledgeable and answered all my questions and concerns. I feel better about my decision to proceed with my purchase.
The person I spoke to at rocket mortgage was condescending and rude... he was he basically asked me repetitive questions seemingly for no reason... then refused to give me any info or answers to my questions... I requested to speak to a manager and was denied and hung up on
The process of filling out the previous forms was very easy to navigate. Now I will see if LendGo follows through with what they say they will do.
Tell me more about your company. Are you an FHA affiliated company
I wasn't interested in talking to someone right off the bat, rather seeing online if I qualified in taking out $ against my house (I'd have to talk with my spouse first right!). However my info wasn't even done processing and I have someone already trying to call me. That's messed up on A LOT of levels. Now I have to block all your numbers…ugh.
I asked for rates and payment amount. Received nothing
Everything was ready for me to enter my all of my profile very simple and no problems, Thanks!
*Not a whole lot of details, *raises hopes, too good to be true
Seeing the many issues, ifs, & buts without trying to talk me in to what's best for me
Have you nobody else but loan Depot that knows what they're doing I talked to a bunch of kids every week from low and Depot they don't know the left hand with the right hand is doing
Well it's going on 9:00 at night and I thought I would fill this out and I already getting phone calls so that's not what I actually wanted happened right now is does
Anybody sleep anymore
Gathering info with showing amount of money as advertised. Not happy with the results given
Seems simple to understand and easy to navigate the website
I'm not comfortable with sharing my email and phone number
It has been very easy to check and see if I am able to get a loan.
I was looking for cash out amount, this did not happen
Basically you didn't do anything. You just listed lenders. I didn't get any possible rates in my area
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members