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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I just wished they would not call me, just send me emails and let me read and study
There were no rates listed, only a phone number to call. Waste of time.
I didn't want to talk with lenders. I simply wanted an estimate of how much money I could get as per your adverstising message. Very misleading.
It was really quick and easy to fill out the form, I will tell more people about this.
It was easy to fill out. The downfall is that I am getting so many calls that I am having a hard time filling this out
Little information and immediately inundated with calls
You made it sound like you would be giving out good information then you just handed out my info to lenders. Bait and switch
Only provided one option for lender and no rates, just wants to collect info for marketing without giving rate info
You are misleading, thinking I can get general information, not phone calls from all of your banks. Do not contact me or text me.
Awesome thank you so much for sharing your experience and your experience with me
Please help us, my wife and I fear we will lose the house to the bank. It's so crazy.
I am not comfortable sharing telephone numbers and email address and you make it a requirement to access information that I am seeking. Plus that process of demanding my information discredits your genuineness and causes me believe that you yNo Different from other operations gathering personal data to sell and market unsolicited products and services.
If this is you then change my rating to a quarter star.
I am hoping to use the funds out of my equity to. Putba down payment on a he in Santa. Cruz, ca
Leads people to believe that we're going to see what we may be able to get as far as money. Instead I get a note that a $#*! pile of lenders will be calling me. I don't want phone calls. I can call myself if I want to talk to someone about this. I just wanted a quote like I was told
I am on a fixed income but sure would like to help to get started on my own home
You promised to provide rates. But even after I provided all personal info, there was no rate listed! You lied upfront
Simple straight forward process that is easy to understand
Easy but I didn't get any numbers just names of lenders. I'm interested in the numbers not the names!
Just getting started already pawned off to next site
I thought I was going to see how much I can get from my house but you asked me something else
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

