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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Looking to refinance rather than borrow money from the bank
Before I had finished the questions, someone already calling me. I haven't had the chance to review my options!
It just info…. So why both asking … for a rating now …hold it to the end
I'm not exactly sure yet what my experience was but I don't like all the phone calls that come with it I wish I would've put my other phone number in so I could screen better
I told you this was a second home purchase. You matched me with VA lenders. I don't think they can do second home purchases.
Looking to stay in our home; one month behind on mortgage!
I hope this is not a scam. I have lied to so much about loans and
Mortgages the past 2 years it makes me cry!
Ask for a lot of information but provides no real results. Just tells you all the planes they're sending your information
I do not like the fact that you can't just give me the information I need without talking to someone first. I need to have interest rates and payments on a thirty year mortgage.
The experience was great just hope I will be considered for a loan
Why do I give you information to have to give it again to another company
I AM just inquiring... I do not want ten phone calls every hour!
Does not have a place to click on if you have no mortgage and your home is paid off! It's mortgage free therefor it's value is all equity!
It said rates were compiled, and now says wait for a phone call
No comparable interest options to lower interest rates decreased payments.
Why we have to give all the information just tell me how much the rate is and how much can i borrow.
Would like to have contact info for the lenders given to me rather than them reaching out to me. My life is crazy enough that I need to be the one reaching out in the time-box that works for me.
Information was a good explanation of the values as well as the advantages of such a loan!
Has been very clear in explanations of possible benefits, and how to acquire those benefits.
You said you would allow me to compare rates. Instead you force me on your preferred sponsors, good for you but maybe not best rate and deal for me just saying
Nice to have this service give a good service to me and my family and actually benefit
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members