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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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They put you on hold until you hang up, if you ask what the best rate they can get is
There's no rate listed and you asked for my property address without considering that I may be trying to purchase in another city or state.
I'm trying to get a loan on my home
I do not have a mortgage on it
My credit score is low but I have a consign with credit score over 700
All I've done is add preliminary information to start the process
Never said you could call me. Wouldnt let me past that page without a phone number. Thought you were going to show me interest rates, not give crap info
Nothing has happened so far, except y'all got my info.
At least you are nice I like to talk about my deals
You should give the rates WITHOUT anyone calling. Bait and switch Co. I would Never do business with you!
Don't call me i am going in to work call tomorrow and iam just checking to see how much my house is worth
Dude, i just wanted avg rayes not to actually talk to someone. Just exploring options, very misleading.
Easy to complete. Would prefer to contact lenders myself at my convenience instead of them calling me.
I see no rates on this page. I wanted to see rates not get a lot of calls to refinance.
The application process was quick let's see if I get the loan under my circumstances.
I want to see rates on your page not get calls from everyone and their brother about it!
You gave me no information and I have been getting bombard with emails and texts from people who cant speak english to sae
Not much to say since I've received no calls yet and cannot see list of possibilities open to me. I'm still hopeful as I need help getting things (home repairs, credit issues) on track with a good foundation to move forward
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

