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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I don't want multiple people contacting me. You have my email, use that
Ok although I don't know where all my info is being sent around to.
Requesting information and not delivering as promised.
Don't contact me by phone. Email is OK. You should disclose that you just greedy telemarketers
Response to information quickly. The amounts did not go down low enough to address my home
Just looking into your system and hoping it really works.
Is my first time getting into this website and want it to try it out
Not worth a damn. Ask same old questions, then do not get what you said would be available. Do not call. I want to see a good faith estimate of refi $200,000. Bal on existing first loan. 10 & 15 yr. Terms
I DO NOT WANT A BUNCH OF PHONE CALLS. QUOTE ME A TERN AND RATE WITH THE MONTHLY PAYMENT INDICATED.
Completing the form was simple I wish I could just talk to someone to find out if I could get a lower interest rate and refinancing without having 900 people call me...
Everything was straightforward and simple. I will see how it goes going forward.
Zip,zip,zip all she wrote...I would recommend to anyone
I started getting phone calls before I finished answering questions I was not expecting phone calls I thought I would see a list of lenders and their rates
It is quick and easy getting information if I qualify.
I was not told in what manner lenders would contact me right in the beginning
Very eye opening excited to see where this will guide me to
I do not have all of the knowledge that I need to proceed. I'm looking for a reverse mortgage
Filing out MY info then they matched me with a lender
Changed my mind but did not have an option to back out. Was stuck in some lendgo phone tree. Felt trapped.did not appreciate the way I was forced to complete your forms.
Checking rates, did not want a billion phone calls, which I received immediately. Feels like false advertising.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members