On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ok, but only investigating opportunities at this time.
Excellent service, finding matches, continuously to benefit consumers,
Excellent. It was very easy to enter preliminary information and view loan offers from your partners.
Got not information as expected. Instead got a vague message indicating that I will receive calls and emails instead of information. On the surface, it looks like I stumbled on a spam generator. I hope not though
Why you don't just show me the rates, why do I have to talk to people… make my life easy not difficult
Not intrusive and someone has already sent me a message
I have not found property yet! Still looking and I got stuck in this app!
I'm not sure yet I'll let you know if they can help.
I need help in getting funds out of my home to take care of some needed repairs.
The site is very easy to use, it found me a lender very quickly,"
You didn't tell me I would be bombarded with calls. Your site and questionnaire led me to believe that you would check lenders and give ME options to call them.
Too early to actually rate this experience! So this is really not proper!
Promising help and then saying you have to verify info before giving information is frustrating...
Easy to fill out the questionnaire. Fast response from mortgage companies.
I don't want to be blown up with calls. Emails are fine. Was expecting to see rates once I provided info.
You gave me the impression that I would get an immediate quote
I need to get money to pay my debt off with a lower payment I'm retired and on fixed income per month and I'm helping my family
Easy
But if I get annoying phone calls the experience will be negative
Great im a realtor.im thinking about sell and get a smaller hometo be gone in the winter 3 months.ThNks for the info
It told me just what I already knew - until I bring my credit score up, nobody is going to do a refi cash out yet I'll get 1000 calls a day that I do not need.
Your site boast immediate mortgage rates/estimate. Instead, once you get the info you provide no rate/estimate. Your site explains that I'll get a call instead. I don't want to talk, that's why I'm online!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members