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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy to access data just need more info on how the cash program work
I like the information that I read I hope it is not hard to get refinance
I just want to see what the stinking va loan rates are
It's just another site which is going to spam my inbox and keep my voicemails busy
Love it hope u can find me something i'm also have second 8
Easy, they asked a few questions I filled out and they did the rest
I don't want to wait for someone to call me. Just show me rates!
You lead people to believe after they go threw all this that they see the rates. Not till the end do you say they will start calling non stop
Why put email if all you're gonna do is call and annoy with back to back calls just leave info in an email since that is what was requested
I don't want phone contact. I want information through email.
I'm old and it takes me longer so you're questionnaire needs to be shorter
Representative was we kind and friendly I would definitely recommend her to any of my friends
Always nice& very informative. They try hard, to help, and give you, the best rate's possible!
Promising it seems like I am finally getting the help I need.
It would be better if system.shows the rates directly after entering property and personal details rather than waiting for calls.
No need to call thought you were giving estimate not having a bunch of calls your site is very misleading
I received 15 phone calls before I even finished processing my information. I do not want my phone ringing off the hook
Just wanted some general information did not want 'a bunch' of lenders calling me! Should have known better!
It was fine but I wasn't planning to get phone calls. I wanted to get an idea about how it works and decide if I want to move ahead.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members