Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was expecting to see rates and I don't see any. I also do not want to get contacted by phone from a lot of lenders.
Looking for mixed use property lending. Coin shop business on first floor with 3 apartments above.
Trying to improve my credit one creditor at a time.
I started receiving phone calls before I even finished with the forms. I didn't want to talk to anybody on the phone about this right now. I was just wondering about the possible financing. I'm NOT interested in phone solicitations!
I wanted to calculate a mortgage payment with various interest rates but was led into an application
Have been trying to get my home refinanced to finish up my complete home renovation but have not been able to get a final approval for appraisal.
I have been told for months now by several lenders that i was a shoe in for a loan considering the crazy ammount of equity i have in my home only to be disapointed in the end for every reason under the sun,i give up.
Cant beleive the trouble i ha ve had
At least list the companies or give an estimate based off information given along with "a representative will be reaching out to you shortly".
Thank you for your help and take your time I trust my son to take care of all of this, call your brother and ask him for his help and let me, Kimberly know when this will be explained without the system sometimes I have to be explained without a lot of people
My lending advisor was courteous, knowledgeable and helpful. Unfortunately, the numbers didn't work out for what I was planning to do over this next 12 months. But thanks again for your time and insights.
I HATE having to be called to know the offers! Why can't you just email them and not subject lookers to the harassing phone calls?
Received an email from Kyle saying he had a new cash out quote and it just led me to enter all my information again and be bothered by your company stating no lenders available. Leave me alone
*******188
Please ask for Jamar Harris. Between 9:00 a.m. and 6:00 p.m. Thank you.
This was quick and easy and hopefully we will get help with our dream home
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

