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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Mostly a misrepresentation as advertisement states get a "free quote"when in actuality no free anything except a free frustrated waste of MY "free" time and release of my personal private info! Along with a "free" list of banks that I already knew were free much less wiling to give me a "free" list of local banks willing to let me complete a ginormous loan application only to be declined a loan at an interest rate that would make my efforts worthwhile and would payoff off my current mortgage that overall would've given me a new loan that would have a new payment several hundred dollars cheaper than my current loan payment! Not a bait and switch routine. Also, I would like to FINALLY see a ad for a second mortgage or refi mortgage that would really provide a new mortgage loan amount and new loan payment for comparison purposes from several local banks without first having to contact 5-10 institutions to provide them with the. Same current mortgage balance, name, address, and phone no.only to discover that there is no monthly savings much less approval for the loan amount I need. VERY FRUSTRATING!
All I've done is fill out the applications. Let me actually see what's there 1st.
Good please wait for a few hours before you start calling me please
They say they can help but we'll see if I get a loan
Sounds like a good idea to see what I can make out
Very intuitive to my needs. Asking me questions to make me think about what it really is I liked. Plus very good at letting me know what the price and down payment will be so I don't have to guess.
Very easy so far plesent as of now no calls till after 12:00 pm please my wife gets upset ok thank you in advance and she runs $#*! I'm sick with cancer as of now please adhere to this advice T.S thank you.
As long as I am not bombarded with calls; it is okay so far
I have provided info on this website and have not received any info that allows me to judge whether this website will provide meaningful results, so difficult to give feedback at this point. Will provide feedback once I have more info to base my comments on.
I haven't had anything happen yet! No response yet!
Never find no bank or any one to borrow from them to bye house even me not having that bad credit I had this bank I borrow 5,000 and it's payed and still nothing.
A person is led to believe they can see some general numbers at the end of the online questionair… BUT NO LASSIE ITS A $#*!IN TRAP
I'm trying to watch the 1st NFL game so your timing is not very leaving a good aftertaste in my schedule.
So far I am optimistic I will hold my opinion for closing or after
These is always a lie. Cuz their alwaysa catch of this is always getting your information fords before you give info.
Everything was easy & right to the point. Great app
I didn't even get to breathe once and my phone rang. HOLD on to your pants
I really don't want to take a mortgage My husband has passed away and I am not sure I will stay here in this house
Experience was normal expectation for the initial contact.
I think everything is overrated when it comes to purchasing a home Especially when
Someone dies, and you're the child trying to keep the home. The whole process is made even harder for individuals because of the unexpected circumstance. There needs to be a division that helps people in my situation
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

