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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I want basic information online. I haven't decided if this is good for me. Give me basics. What would my payment be if I took out *******.00 at 2.5 percent for life of original loan? If I like the answer I will call or text you. I have excellent credit. No late payments. I am 77 yrs young.
Don't like talking to computer prefer a person on the phone.
My phone rang before I had even closed the tab on my browser and - surprise - it was a telemarketer. I've received multiple emails, texts, and phone calls within 30 seconds of completing the form. HOW OBNOXIOUS CAN YOU GET?
Good get back to me shortly so that it's a good thing so places come get back to you right away
You said you'd show me rates, then did NOT after I filled out your survey. That's dirty & dishonest!
So far so good. Use email for initial contact. Thank you
Site is misleading and basically a lead generator. What a hoax!
Haven't talked to a lender yet but so far so good!
None of these lenders offer the services you advertise. All of them want to refinance my loan and give me a higher rate.
Have not received any response regarding my request to be considered for a loan
I don't have much knowledge yet but I'm willing to check to see the rates
I was just wondering if I could get Hello my house and how long would I have to pay it back? Thank you
Well, everything was fine going through answering questions but I don't like the fact that I'm going to have a ton of people calling me because I don't answer my phone unless somebody leaves me a message and it's someone I'm wanting to talk to so everyone has to leave a voicemail or I don't And won't be talking to them Because I would rather have a phone number and call and talk to somebody about it instead of having to answer numbers I don't know because most people do not leave voicemails. If they want to talk to me they will have to leave.
Access to complete on line form was simple and easy
It was good have any problems whatsoever moves right through it application
Not sure haven't talked to anybody yet
I prefer talking by text don't want my phone ringing all the time and also don't want to end up in a loan I'll regret.
It's just taking me every where but not saying anything about the amount I'd get. Give me the money I need!
I'd feel more inclined to approach had i received more info over immediste phone contacting did t
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members