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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I dont need yo be contacted immediately. You offer information and perhaps a quote or program. If i want to speak to someone its my option
Hard to give opinions when I've received no feedback or answers*
I had 3 calls within minutes and NO ONE told me what their rates were. They wanted more private information. They wanted personal information. I hung up and was very disappointed.
Wait till 5 pm to call, driving 18 wheel big truck and Loaded
Just,shopping,around,,do not barrage with calls or texts.
There's nothing to write I haven't spoke to anybody
I'm waiting for the outcome to see what can I do for a loan for my house
They were great talking...I felt very comfortable in letting them know what my status was it was pretty good for sure that I do thank them.
I'm really felling good about this loan so excited to start updating the house with more newer siding and Windows after all a home is where you want make it comfortable as possible for the entire. C.f.family update Windows and siding etc make it more warme r insulated for the winter months
Gayer than four guys sucking five $#*!s with the extra one floating in the breeze.
Good,wise counsel,helping if the interest rate is reasonable.
Would prefer lenders names & numbers so I could call them.
No help No help at all. I need it help on trying to fix my mortgage.
I so far have not had enough experience to give an opinion on anything.
I wasn't informed that I would be receiving multiple phone calls. I was expecting to view my options on a web page.I don't want to repeat myself over and over with each lender phone call.
Promise to show, but then many calls.tell me show me and let me decide
It's quick and Easy. Just fill-in the answers to each question. The app will do the rest.
You are asking me to rate my experience before I have seen what is available.
Just started process and it has been very easy so far.
Rocket mortgage does not deal with manufactured homes
Did not expect to be called immediately
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

