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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Trenda L.
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I've been wanting to find out about borrowing and my land this is a interesting way

Date of experience: January 30, 2024
Minnesota
1 review
0 helpful votes
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Ok I think it sounds like som thing I would be interested in

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
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No calls, how about just a printed offer letter with all offers and let me choose without having to speak to anyone I don't want to duh!

Date of experience: January 30, 2024
Michigan
1 review
0 helpful votes
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It stated we'd be paired with lenders immediately but now we have to wait on a call?

Date of experience: January 30, 2024
Wisconsin
1 review
0 helpful votes
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Interesting; I was inquiring from YOUR promotion that WOULD LOWER my Home Equity Loan [$17K@ 8.99%] to the same interest rate as my current mortgage [$44K@ 2.89%].

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
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No lenders and they will call me back, o was trying...
February 6, 2024
Updated review

No lenders and they will call me back, o was trying to do this all online!

Date of experience: January 30, 2024

So far, no hiccups but we'll see
December 13, 2023
Previous review

So far, no hiccups but we'll see. I'm a bit of a skeptic

Date of experience: December 12, 2023
Tennessee
1 review
0 helpful votes
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Really, all I did was answer few questions. So far so good!TV commercials?

Date of experience: January 30, 2024
Louisiana
1 review
0 helpful votes
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Phone calls started immediately
February 6, 2024
Updated review

Phone calls started immediately. I only want email. I'm at work!

Date of experience: January 30, 2024

No help
October 3, 2023
Previous review

No help. Just took my number. Now getting spammed

Date of experience: September 3, 2023
Illinois
1 review
0 helpful votes
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I can't comment because I only was answering questions. I don't have a idea or rate just yet.

Date of experience: January 30, 2024
Nebraska
1 review
0 helpful votes
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Didn't work out in my case,but vary nice conversation.

Date of experience: January 30, 2024
Indiana
1 review
0 helpful votes
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OBVIOUSLY I DO NOT wish to SPEAK with anyone since I applied online, or I would have called!
I only wanted to get information online here, or via email.

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
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Information is not provided by email or website, you have to get a call

Date of experience: January 30, 2024
Colorado
1 review
0 helpful votes
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No real information, only sharing my info and before I could see the BS results I already had 3 calls and tontext from lenders… you are just marketing con artist company

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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I don't like that you call me
February 6, 2024

I don't like that you call me. I gave you my info - just send me a quote by email

Date of experience: January 30, 2024
Washington
1 review
0 helpful votes
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Good since it was easy to complete and not time consuming

Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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I was expecting to get something by email but instead you have people wanting to contact me. That will not be necessary.

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
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You are like all the rest, where I spend my time doing these questions,and you do nothing other than now sell my phone number and email address, people like you are not worth anything,and I don't believe you could get an honest job and start contributing to the United States instead of sucking it dry. Get some pride in your life

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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I'd prefer not to provide my phone number prior to obtaining an offer. Please make any contacts by email from this point forward

Date of experience: January 30, 2024
Pennsylvania
1 review
0 helpful votes
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The gentleman was very professional right to the point I wasn't eligible for a HELOC but the way he broke it down for me I understand better now and I do appreciate that you guys are professional A1 and when I'm ready I'll call back again put your number in my database

Date of experience: January 30, 2024
South Carolina
6 reviews
10 helpful votes
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Meeting expectations, although i had hoped to get detailed information by this point. Bad news, however. My son brought our phones in for repair. No need to try to contact me today. Phone wont be returned by tomorrŕow, at the earliest. May even need a new phone.

Date of experience: January 30, 2024

You indicated I would find a rate at the end of THIS...
February 3, 2024
Previous review

You indicated I would find a rate at the end of THIS process, not at the end of a phone call.

Date of experience: January 27, 2024