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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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What is the interest? What is the TERM? Any points?
You say that I can keep the rate on my 1st mortgage without a re-fi. I expect you to make that a non-negotiable as I consider these offers.
Glad I gave fake phone number. No need for 200,000 phone calls.
I expected immediate offers as the ad stated but got nothing except we will call you, I don't want a call back, I wanted offers
Even though I most likely will never hear from y'all
I wanted to check it online before I talk to anybody, so I'm disappointed that I have to get a call just to check
Was expecting to get info. On interest rates, etc.
Never get shown rates and don't need 40 lenders calling me when I'm just looking at what is advertised as offered.
Don't say you will provide rates when all you will do is toss my information to the leading wolves.
I don't want anyone to call I just wanted to see some info you first say do do a reverse mortgage
You advertised offers. Instead I got a middle man that will sell your information to lender groups so they can blow up your phone with aggressive calls trying to sell you their services for months. No thank you. After i give you info, you have me a list of companies that i could have gotten from Google. 2 stars for good working site. -3 stars for being an information grabber.
What would I qualify for and what were the interest rate be?
Have not had any experiences at this time only applying my information at this point but do look forward to a more positive effect towards my interest and well needed help and will also like to take this moment and thank whom it may concern in this matter... Thank you ANTHONY SMITH
The customer support was very nice and helpful over the phone!
Difficult to answer this question without any results! My request for a valuation of property is only ONE minute old!
Easy to answer a few questions and then wait to hear from a lender….
Layman terms comprehensive. A wide variety to choose from to taylor personal needs...I'm not very savvy tho I guess. Apprehensive or fearful of making wrong choice. Gong to lose house if I don't make a choice soon that I can handle monthly and keep afloat. Thought there was a plan that upon sale or death - then lender (with interest) like a lien, gets the amount back in full.plus. Dreaming huh? Would prefer making monthly payments if not to high.
Barely got info in and my phone started ringing off the hook. Talk about hard sell!
Just want some online info re: rates, terms, etc
Just need help and I have been trying to pay off all my bills. My credit was 746 until I put my bills in consolidation... Just need a chance.
You at least listened. Thank you
I haven't talk to a representative yet. Will let you know when I do.
Very quick and easy to fill out the form on line. Excellent!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

