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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

California
1 review
0 helpful votes
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What is the interest?
February 14, 2024

What is the interest? What is the TERM? Any points?

Date of experience: February 7, 2024
Tennessee
1 review
0 helpful votes
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You say that I can keep the rate on my 1st mortgage without a re-fi. I expect you to make that a non-negotiable as I consider these offers.

Date of experience: February 7, 2024
Wisconsin
1 review
0 helpful votes
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Glad I gave fake phone number
February 14, 2024

Glad I gave fake phone number. No need for 200,000 phone calls.

Date of experience: February 7, 2024
North Carolina
1 review
0 helpful votes
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...
February 7, 2024

...

Date of experience: February 7, 2024
Texas
1 review
0 helpful votes
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I expected immediate offers as the ad stated but got...
February 14, 2024
Updated review

I expected immediate offers as the ad stated but got nothing except we will call you, I don't want a call back, I wanted offers

Date of experience: February 7, 2024

So far so good
January 27, 2024
Previous review

So far so good

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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Even though I most likely will never hear from y'all

Date of experience: February 6, 2024
Nevada
1 review
0 helpful votes
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I wanted to check it online before I talk to anybody, so I'm disappointed that I have to get a call just to check

Date of experience: February 6, 2024
Colorado
1 review
0 helpful votes
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Was expecting to get info
February 14, 2024

Was expecting to get info. On interest rates, etc.

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
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Never get shown rates and don't need 40 lenders calling...
February 14, 2024
Updated review

Never get shown rates and don't need 40 lenders calling me when I'm just looking at what is advertised as offered.

Date of experience: February 6, 2024

Don't say you will provide rates when all you will...
December 20, 2023
Previous review

Don't say you will provide rates when all you will do is toss my information to the leading wolves.

Date of experience: December 12, 2023
Wisconsin
1 review
0 helpful votes
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I don't want anyone to call I just wanted to see some info you first say do do a reverse mortgage

Date of experience: February 6, 2024
North Carolina
1 review
0 helpful votes
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You advertised offers
February 14, 2024

You advertised offers. Instead I got a middle man that will sell your information to lender groups so they can blow up your phone with aggressive calls trying to sell you their services for months. No thank you. After i give you info, you have me a list of companies that i could have gotten from Google. 2 stars for good working site. -3 stars for being an information grabber.

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
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What would I qualify for and what were the interest...
February 14, 2024
Updated review

What would I qualify for and what were the interest rate be?

Date of experience: February 6, 2024

Good so far
June 22, 2022
Previous review

Good so far

Date of experience: June 21, 2022
Ohio
1 review
0 helpful votes
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Have not had any experiences at this time only applying my information at this point but do look forward to a more positive effect towards my interest and well needed help and will also like to take this moment and thank whom it may concern in this matter... Thank you ANTHONY SMITH

Date of experience: February 6, 2024
Arizona
1 review
0 helpful votes
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The customer support was very nice and helpful over the phone!

Date of experience: February 6, 2024
Georgia
1 review
0 helpful votes
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Difficult to answer this question without any results! My request for a valuation of property is only ONE minute old!

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
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Easy to answer a few questions and then wait to hear from a lender….

Date of experience: February 6, 2024
Oregon
1 review
1 helpful vote
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Layman terms comprehensive
February 13, 2024

Layman terms comprehensive. A wide variety to choose from to taylor personal needs...I'm not very savvy tho I guess. Apprehensive or fearful of making wrong choice. Gong to lose house if I don't make a choice soon that I can handle monthly and keep afloat. Thought there was a plan that upon sale or death - then lender (with interest) like a lien, gets the amount back in full.plus. Dreaming huh? Would prefer making monthly payments if not to high.

Date of experience: February 6, 2024
Nevada
2 reviews
0 helpful votes
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Barely got info in and my phone started ringing off the hook. Talk about hard sell!
Just want some online info re: rates, terms, etc

Date of experience: February 6, 2024
Indiana
1 review
0 helpful votes
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Just need help and I have been trying to pay off all...
February 6, 2024
Updated review

Just need help and I have been trying to pay off all my bills. My credit was 746 until I put my bills in consolidation... Just need a chance.
You at least listened. Thank you

Date of experience: February 6, 2024

Can't rightly say!
September 16, 2023
Previous review

Can't rightly say!

Date of experience: September 15, 2023
Florida
1 review
0 helpful votes
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I haven't talk to a representative yet
February 13, 2024
Updated review

I haven't talk to a representative yet. Will let you know when I do.

Date of experience: February 6, 2024

Very quick and easy to fill out the form on line
January 2, 2024
Previous review

Very quick and easy to fill out the form on line. Excellent!

Date of experience: January 2, 2024