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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Haven't heard from anyone yet, or been given instructions on how this process works.
Absolutely frustating that as soon as I out in my information I get over 15 texts and calls all at once. Not happy about that at all. I understand that each one of the lenders are trying to get a service or help but that is beyond crazy. Let the consumer shop around and then let the consumer chose rather than overwhelming them with texts and calls.
I did not get any useful information like rates and amounts I can get and my phone starts ringing continuously. Very bad customer experience
If you can't leave an estimate and idea then why would I want to speak to you. You guys are not being transparent
I was expecting a list of lenders with APR offers. Instead, I will get the APR only after contacting lenders. Not what I want.
Just started filling out info. Don't know what help they can do yet
Why u offer me instant quote,when you just going to forward my info and start all over again
...
You didn't add manufactured homes. Mine is tied down no wheels.
Easy fast and if it works out that will be even better
I would prefer to get the information at first by email and if I like what I see then I would reach out to the lenders myself instead of having them call me since I cannot take calls while I'm working since I work at a call center.
Didn't show me any results only collected my personal information
Quick easy and no anxiety of speaking with a representative
Disappointed! Went through all this question answer session just to put my info in your hands to sell. You have lost sight of what people want with your schemes to generate leads.
Well like to know more ni don't know if it's to good to be true
You said I could see the offers…that is a lie. I wanted to see them 1st to see if I was even interested b4 a telemarketer/salesperson called me.
Do not need a representative to call, just checking rates.
I hate when you want your info now and then your phone never stops ringing. Send it to my email
I would like to receive results before talking and being flooded with emails and phone calls.
The scroll bars didn't work properly. Somebody called but didn't talk
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members