On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I find the interest rate to be opportunistic and trying to move a veteran from a benefitial, lower interest rate to an exorbitantly higher rate. Predatory lending practices
You gave me nothing other than an annoying phone call. Was I approved or not? With who? Simple questions that I now have to endure a chat instead of here is your rate and contact us if you are interested in pursuing further.
Awesome just wanted to see if it was a joke.but if it's not wow
And I can really use it.
This experience has been wonderful so far, very easy to follow instructions. I am so far very pleased.
Do not to be asked to change my insurance I
Will not change.
Doesn't show offers without having to be blown up with calls
Don't say you are going to provide something then tell me to wait for a call
Don't fall for the "calculate your loan payment" option. All it does is make you enter you name adress and phone number so someone can contact you.
Would like to see offers versus speaking to a bunch of agents that I don't have time to talk with.
Nothing has happened so far, let's see what happens then I can give you a better answer
I'm waiting to see what happens and then I can give an unbiased assessment
It's okay worth looking into to what it's all about
It was good except my phone rang before I was even finished with the basic information.
I am only inquiring at this time. I have not made any commitments
Do you deal with equity loans from reverse mortgages?
I'm skeptical, because I wasn't finished with the app, when I started receiving calls. Wreaks of robo-calls!
Experience good. Was hoping no calls…getting them now. Was hoping for on line info. Thanks
Appreciate the help. Just checking to see how it works and if this would be helpful to me?
You ask for my email, i expect your lender will
Email
Me not call me!
Did ask for someone to call me. Wanted to see what I qualified for BEFORE wasting my time and yours on the phone.
I have immediately been inundated with calls, texts and emails. The annoyance outweighs the benefits of looking into the best way to borrow against the equity in my home to buy a new vehicle
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members