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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I'm probably going to be inundated with multiple calls from people who cannot read what I typed into the computer and I will have to repeat everything over and over again.
I would say it's fast as long as they can help me to get a loan
I haven't spoken with anyone yet.
They said that they would call 📞 me back.
Would like to have been able to instantly get information online
I dont want to talk to a lender I just want to find a range of rates. You make it impossible to do that
I want Gen info, not an agent taking time. Either numbers work or not.
Don't know for sure haven't found out anything yet
Why do you have to put it out there with multiple companies?
Well, is was ease and inspirational. Now that depends if I qualify.
I wanted to see my results online. Without someone calling me for now.
I don't want my phone ringing off the hook before I even finished. Send info via email or don't contact me at all.
Did not connect with lenders. Wanted to complete this online but site insisted on calling.
I would much rather get a vague estimate before being contacted by various lenders.
I don't know how to rate all I did was answer questions with a reply that my phone will be ring to annoy me lol. I hope they are legit and not wasting my time with renewing a car warranty smh
Need to tell me more up front, too little info in general. Neat idea if it works though!
Too many sales calls immediately after filling out the application
Very pushy,,I didn't even have my application finished and received 8 phone calls
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members