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LegalZoom Reviews Summary
LegalZoom's reputation is marked by a mix of commendable customer service experiences and significant operational challenges. Many customers praise the professionalism and helpfulness of individual representatives, highlighting their ability to simplify complex processes and provide thorough support. However, a substantial number of reviews reveal frustrations with service delays, unresponsive support, and issues related to incomplete or incorrect service fulfillment, leading to feelings of dissatisfaction and mistrust. This dichotomy suggests that while LegalZoom has the potential to deliver valuable assistance, systemic issues in service delivery and communication hinder overall customer satisfaction.
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Just as the title says! Fast, simple and easy! I started my first LLC on my own and it was time consuming compared to this. Worth the money in the long run I believe!
We love hearing this, Jim, thank you!
My experience with Legal Zoom was positive. I was able to accomplish my goal in a timely manner. I appreciate the level of expertise of the agent.
Thank you, Marie and we wish you the best with your small business.
Legal zoom was easy and user friendly to use. After the initial information input, I received a call and they went over the entire packet and explained everything I was receiving. Damian was very patient and actually listened to my concerns and he made sure to answer each of them in as much explanation as was required to be understood.
This is awesome feedback, Mike. Thank you for sharing.
Beginning a business can be a bit nerve racking, but having a live person on the phone guiding you make the trip smooth. Thank You Sean for all the help and the support.
Thank you for allowing us to be there for you and we wish you the best on with your small business, Jaime.
I had some task that needed to be corrected for my business I reach out Legalzoom and they understood the situation and helped me understand and how to correct the errors I had at the moment. Very smooth process and I like the interaction I had with Faeza who was the rep I was speaking to she did an amazing job. Thank you LZ.
We're delighted that we could be there for you and thank you for sharing.
If you're looking to start up your own business, this is the place.
So easy to set up with the help of patient and very understanding staff to take you through step by step instructions on setting up your own business.
It means a lot to us to hear this, Lydia. Thank you so much for sharing.
Set up a trademark and it was so easy. Called in and Michael was extremely helpful. Couldn't be more happy!
We're touched by your kind words and grateful for your feedback. Thank you, Rick!
Noah, was great and executed to the best of his abilities. Super helpful and friendly.
We're grateful for your positive feedback and appreciate your support. Thank you, Andrew!
VERY EASY AND AMAZING. Pam was very knowledgeable and easy going. She made my business request feel effortless. She was professional yet homely.
Your willingness to share your experience has been greatly appreciated, DeShawn, thank you.
I called LegalZoom and thankfully Chris who is the Agent answered my questions and he is very knowledgeable as well as patient, and kind.
Anyone wishing to have your Will done, LegalZoom is where to get it done.
My CPA told me about this company, and I am glad I took his advice.
Your feedback has made my day! Thank you so much for taking the time to share, Donna.
Amazing! Super quick and easy! The customer service agent was very helpful and made sure that I was all set.
Your positive feedback motivates us to keep doing our best. Thank you, Masyn!
Jeremy was very helpful, professional, and the fastest customer service I think I've ever experienced!
This is wonderful to hear, Mary. We appreciate you for sharing.
Went well as always, I have used LegalZoom a number of times and they don't disappoint. I highly recommend.
Thank you for continuing to place your trust in us, and providing your feedback, Brandon.
Very knowledgeable and helpful. They helped me with my service when I needed help. They were patient. They stayed with me on the phone until my issue was solved. They explained different options.
Thank you for your kind and encouraging feedback, Lorna.
I called with very little knowledge of the process the agents was helpful and encouraging
We're glad we could be there for you, Brett, thanks for sharing.
The legalzoom person helping me was knowledgeable, professional and made the process so easy. Very happy and will use them again.
We appreciate this wonderful feedback, Steven. Thanks for sharing.
Christian explained every step in ways that I would fully understand while giving me all of the information and more that I need to move forward.
Thank you for allowing us to be there for you, Kacie.
The guy I talked to Jonathan was awesome & super helpful explaining everything in a way I could understand it. Took a lot of the stress out of the whole process
This is awesome, Zack, and it means a lot that you took the time to share.
John called me withing moments of filing my paper work.He was friendly,knowledgeable and thorough going through our states upcoming policy revisions.
We loving hearing this, Kadesha, thank you for sharing.
From the business
LegalZoom is the best way to get legal help for your family and business. Ask business and personal legal questions, get advice on specific situations, have an attorney review your legal documents and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for recognizing our efforts, Ty, and we wish you the best with your LLC.