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LegalZoom Reviews Summary
LegalZoom's reputation is marked by a mix of commendable customer service experiences and significant operational challenges. Many customers praise the professionalism and helpfulness of individual representatives, highlighting their ability to simplify complex processes and provide thorough support. However, a substantial number of reviews reveal frustrations with service delays, unresponsive support, and issues related to incomplete or incorrect service fulfillment, leading to feelings of dissatisfaction and mistrust. This dichotomy suggests that while LegalZoom has the potential to deliver valuable assistance, systemic issues in service delivery and communication hinder overall customer satisfaction.
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Very helpful, i received all the information i was after, complete pricing information, and expectations on timefram. Charease was helpful but not pushy.
Thank you so much, Sid!
LegalZoom has made the process of acquiring an LLC much easier for me! I appreciate their expertise.
This is wonderful, Anna, thank you for sharing and we wish you the best with your small business.
Easy to use and convenient! Offers great help and they contacted me right away after placing my order.
This is great feedback, Ohmar, thanks for sharing.
Great, I love the agent that spoke with me and the fact that she made me make my choice.
We love hearing this, Jumoke, thank you!
I was able to get my questions answered and I was able to get a change done on my LLC. So I wanted to say thanks for the good work
And we thank you for sharing your experience, Clive, and we wish you nothing but the best with your LLC.
Legal Zoom has been very kind, patient and very professional with me throughout my process in creating a new business. My business is a home bakery business & if I could I would send each of them a cake! They are worth every penny. Thank you for making my dreams a reality! And thank you for giving me the knowledge I need in navigating the business world.
Thank you for allowing us to be there for you, Luisa, and for taking the time to share your experience.
From the start LegalZoom and their representative, Chris, made the entire process easy, and calmed any fears I had. I highly recommend using them to set up your company, of whatever type.
This is awesome feedback, Ed, thanks for sharing.
She was kind,soft-spoken and empathized with my situation. She went above and beyond to guide,respond and resolve my issues...thank you sooo much!
Thank you for your kind and encouraging words, Shirlianne. Your feedback means a lot to us.
She was very knowledgeable and professional. I was very pleased with her help and guidance to the answers to my questions.
Thanks!
Thank you for taking the time to share your experience, Phineas.
LegalZoom was a quick and easy way for me to register my new business, Heart Centered LLC. Ben is amazing to work with. He answered all of my questions and took the time to explain everything that I needed to feel comfortable moving forward. I appreciate how considerate and understanding that he was based on my time constraints. He promptly called me back to finish our intake at a time that better suited my busy schedule.
We appreciate you for this wonderful feedback, Dave!
Awesome experience, I dreaded setting up an LLC for years but was told through LegalZoom it could be done in less than an hour and my agent Joe was top notch, 5/5 stars, would definitely recommend.
This feedback is awesome as well. We appreciate you for sharing, Andrew!
He agent was very excited about my company which in turn made me even more excited about this launch. I think it's beneficial to say that I didn't feel pushed into buying more or up-selling more than I needed. Thank you for that and listening to my business plan.
We love hearing this, Michael! Thank you for sharing.
They did a great job very professional
Very informative answered all my questions
This is awesome feedback and thanks for sharing, David.
Great Service, very thorough! Would recommend Legal Zoom to aspiring entrepreneurs for getting their business started.
We love it, thank you so much for sharing!
My experience with Ms. Tyson Smith was done in excellence. She took the time with me to assist in all of my questions and she is knowledgeable of the products.
We know Tyson will appreciate this just as much as we do. Thank you for taking the time to share, Avril.
She was very helpful and had so much patience with me and all of my questions. If she wasn't sure of a answer, she didn't just tell me anything. She found the answer or told me she wasn't sure.
Thank you so much for Dallas for taking the time to share.
LegalZoom is easy, pleasant, and professional. They handle everything from A-Z with no hassles, and if you deal with customer support, you will be happily surprised by the "ease of use" provided by their staff.
Thank you for recognizing our efforts and sharing your experience, Salvatore.
Easy to deal with will answer all stupid questions very knowledgeable.
We're happy we could be there for you, thanks, Mike.
From the business
LegalZoom is the best way to get legal help for your family and business. Ask business and personal legal questions, get advice on specific situations, have an attorney review your legal documents and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We know Charease will appreciate this just as much as we do. Thank you for taking the time to share, Brent!