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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good forms
June 7, 2023

Leaving a review to obtain access to a useful, free form is a great deal. Easy to do and no issues.

Date of experience: June 7, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us.

Pennsylvania
1 review
0 helpful votes
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Easy to Use
June 7, 2023

Easy to use and print with lots of options! Utilities, pets, etc.

Date of experience: June 7, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Colorado
1 review
0 helpful votes
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It was very fast and simple which is what I was looking for

Date of experience: June 7, 2023
Betty K. — LegalTemplates Rep
over a year old

Deborah, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

New York
1 review
0 helpful votes
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Only took seconds to find what I needed. Unfortunately, you have to do a review to proceed. And then, still no way to access the docs. Should allow you what you want before wasting your time. Don't offer a free doc if it really isn't free.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

California
1 review
0 helpful votes
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Everett
June 7, 2023

Child medical for time spent away for the summer in Wisconsin so he is cover whim away to keep him safe

Date of experience: June 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Roger! Your positive feedback is much appreciated.

Ohio
1 review
0 helpful votes
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Fast and Effective and FREE
June 6, 2023

Thanks so much had a incident where someone had to leave immediately and it was so many options to choose from and I was able to chose the right one for my situation.

Date of experience: June 6, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Wisconsin
1 review
0 helpful votes
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Very Helpful!
June 6, 2023

Provided a good basic overview of the content I was researching and provided ideas for how to write our own NDA.

Date of experience: June 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Pennsylvania
1 review
0 helpful votes
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Worked fine
October 7, 2023

Helpful. I do not like using any technology as I believe that anything is accessible to any one who is proficient at hacking

Date of experience: June 6, 2023
New Jersey
1 review
0 helpful votes
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I needed a simple agreement between my brother and I.
I really appreciate the explanations about the various types of agreements and what to include.

I expected to be very stressed about creating an agreement. However, your "level-headed approach" really helped keep my stress level to a minimum.

Kudos to you!

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Washington
1 review
0 helpful votes
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Pet addendum
June 5, 2023

Great site to obtain necessary forms for adding a pet addendum to the lease

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re glad that you enjoyed using the Pet addendum agreement!

Georgia
1 review
0 helpful votes
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Small estate affidavit info
June 5, 2023

Quickly found what I needed for my deceased son's small estate so I can avoid probate.

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Texas
1 review
0 helpful votes
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Free cleaning contract
June 5, 2023

It was fast very easy. I am going to be using them for my next contract needs. Thank you so much for making it so simple will definitely be recommending it to friends and family.

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

New Mexico
1 review
0 helpful votes
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New Mexico Power of Attorney
June 5, 2023

Easy to print. Seems to have info I need. I need to read it more in detail.

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Georgia
3 reviews
1 helpful vote
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Good
June 5, 2023

Easy to use website. Got the document I want but nothing really outstanding about this site or company.

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Kirby! Your positive feedback is much appreciated.

Ohio
1 review
0 helpful votes
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Very helpful
June 5, 2023

I would like to create contract For my personal job

Date of experience: June 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Florida
1 review
0 helpful votes
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Amazing
October 7, 2023

Amazing service I am very happy they provide a great service and help to do the contract in not time

Date of experience: June 4, 2023
Florida
1 review
0 helpful votes
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Durable power of atorney
June 4, 2023

This document was perfect it had everything I needed

Date of experience: June 4, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Florida
1 review
0 helpful votes
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Real info real fast
June 4, 2023

Easy to get to the info I needed. First time user, so cannot be sure things will be as I hope they will. This took more than the 15 seconds that was indicated on the request to leave feedback.

Date of experience: June 4, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Philippines
1 review
0 helpful votes
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Big Help
June 4, 2023

This is a big help. Easy to access and precise wordings. Straighy forward agreement. Everything in place.

Date of experience: June 4, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

California
1 review
0 helpful votes
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.
June 3, 2023

Very good and thank you so much for the ability to provide

Date of experience: June 3, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us.