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LegalTemplates

4.5

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
4 reviews
33 helpful votes
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RECOMMENDED!
February 10, 2017

Easy to use, simple interface makes it easy, my sister needed a prenuptial agreement and we needed a proper template, so we chose Legal Templates as our first option, this agreement was so professional and fulfilled our needs, 100% guaranteed!

Date of experience: February 10, 2017
New York
3 reviews
37 helpful votes
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Very Professional!
February 10, 2017

My Mom used one of the templates for a loan agreement and indeed that template was really good according to that situation, for that purpose I think it is really worth it totally recommended.

Date of experience: February 9, 2017
Pennsylvania
2 reviews
9 helpful votes
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Don't give them your credit card info. It's another scam owned by the same guy Howard Chai that owns Resume Genius. Both of them trick you into getting free or cheap documents, then charge your credit card for monthly fees, even when you cancel. Good luck trying to get your money back. STAY AWAY!

Date of experience: October 27, 2016
Michigan
1 review
7 helpful votes
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I had originally signed up for a 2 week trial of this website to peruse some contracts I thought I needed for my business.

I never used the site, because they didn't have what I needed.

I set a reminder to cancel the membership two weeks later so I didn't get charged the recurring fee. One would think they would have until the end of the day to cancel, but NO! BE WARNED... they have everything down to the minute.

This should be called a 20,160 minute trial, because, at minute 20,161, you're getting charged, whether you like it or not.

I contacted customer support since it was(I thought) within the 14 day time frame to cancel and was basically met with a cookie cutter, pad answer. Apparently, regardless of the situation or circumstances, once you go past that 20,160th minute, you're paying, and their cancellation or return policy is very strict and legal.

There are plenty of other avenues one can use to get legal advice or documents that don't involve POOR customer service. It's quite predatory, actually.

Date of experience: February 16, 2016