On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Needed a template to discuss with family member for whom the POA will be filled in. This template is easy to read, understand, and explain to familymember.
Legal Templates provides a simple to read and understand description of the need for a will.
Thank you for your review! We're pleased to hear that you found our description of the need for a will clear and easy to understand. At Legal Templates, we aim to make legal information accessible and comprehensible. If you have any further questions or need assistance, please feel free to contact us.
We are a small Family business. It is vital that our Warehouse person be on time. After several meetings to discuss the situation, We found no alternative but to prepare a written warning. This was easier than I thought.
Thank you for sharing your experience with us. We understand how crucial punctuality is, especially in a family business setting. It's reassuring to hear that our process for preparing a written warning was straightforward and met your needs effectively. We're here to assist with any future requirements you may have, ensuring that managing such situations remains as seamless as possible for you.
Thank you for your feedback! We're glad to know that you found our templates easily accessible and appreciated the privacy of not requiring personal information. We strive to make our services user-friendly and secure. If you have any further needs or questions, please feel free to reach out to us.
Everything went well, except I could not figure how to increase size of font.
Thank you for your feedback and for bringing this to our attention. We're glad to hear that everything went well, and we apologize for any inconvenience caused by the font size issue. For future reference, please feel free to reach out to our support team for assistance with adjusting font sizes or any other features. Your input helps us improve, and we're here to ensure a smoother experience next time.
It is written very simply and professionally, including all the important aspects of a debt obligation!
Thank you for your positive review! We're pleased to hear that you found our document both simple and professional, covering all the essential elements of a debt obligation. Our goal is to provide clear and comprehensive materials that meet our clients' needs effectively. If you have any further questions or require additional assistance, please don't hesitate to contact us.
Great easy to access. I would recommend this process to others who are looking for an easy way to prove purchse or sale of a trailer in the state of California.
Thank you for your kind words and recommendation! We're delighted to know that you found our process easy to access and helpful for documenting the purchase or sale of a trailer in California. Your endorsement is greatly appreciated, and we're here to assist you and others with any future legal documentation needs.
Very easy and simple to navigate. Had all I needed in one location.
Thank you for your positive feedback! We're thrilled to hear that you found our platform easy and simple to navigate, with everything you needed in one place. We strive to provide a convenient and user-friendly experience, and it's great to know we've achieved that for you. If you need any further assistance or have any more requirements in the future, please don't hesitate to reach out to us.
THIS IS VERY HELPFUL FOR ALL AGREEMENT MAKER AND PUBLIC HOW WANT TO SELL OR PURCHASE ANY PROPERTY etc
Thank you for your enthusiastic review! We're delighted to hear that our services are proving to be a valuable resource for those involved in creating agreements and for the public interested in selling or purchasing property. Your support is greatly appreciated, and we aim to continue providing helpful and reliable services for all your agreement-making needs. If you have any further questions or require assistance, please feel free to contact us.
It's crazy to ask for a review before I even see what I'm getting.
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].
Looking forward to connecting with you.
Thank you for your feedback. We're glad to hear that you found our service good, though we apologize for any confusion regarding the availability of free templates. We strive to provide clear information about our offerings and will take your input into consideration to improve our service. If you need specific templates or further assistance, please don't hesitate to reach out to us, and we'll do our best to help you.
Thank you for your feedback! We're pleased to know that you found our site easy to understand and our templates helpful. We strive to provide a user-friendly experience with useful resources, and it's great to hear that we're on the right track. If you need any further assistance or have any questions, please feel free to reach out to us.
Having the form available and free is a blessing to me and my family during this crazy time. Things have to move so fast so this form is so much help.
Thank you for sharing your experience. We're truly heartened to hear that our free form has been a blessing to you and your family, especially during such a challenging time. We understand the importance of having accessible resources when things need to move quickly, and we're glad to have been able to assist. If you require any further help or have any questions, please don't hesitate to reach out. Our best wishes to you and your family.
Good $#*! at least 50 characters woo hoo let me get my free doc right now. Thanks
Thank you for the feedback!
My experience was great. Instant download and print.
Thank you for your positive feedback! We're delighted to hear that your experience with our instant download and print feature was great. We aim to provide a seamless and efficient service, and it's wonderful to know that we've met your expectations. If you have any further needs or questions, please feel free to reach out to us.
My experience was great what more can I say just what i was looking for
Thank you for your review! We're thrilled to hear that your experience was great and that you found exactly what you were looking for. We strive to meet our users' needs effectively, and it's wonderful to know we've succeeded in your case. If you need any further assistance or have additional needs in the future, please don't hesitate to contact us.
Clear & concise information: Navigating legal issues just got easier! The site breaks down complex topics into clear, bite-sized chunks. Saved me hours of research!... User-friendly & intuitive: Forget clunky legal sites! Intuitive design and search functions make finding answers a breeze.
Thank you for your positive feedback! We're delighted to hear that you found our site's information clear and concise, making legal navigation easier for you. We're also glad to know that our user-friendly design and intuitive search functions contributed to a seamless experience. If you have any more questions or need further assistance, feel free to reach out.
It took awhile but thank you for the Word Doc I can fill out myself without worrying what is being harvested online.
You're welcome! We're glad you received the Word Doc and appreciate your concern for online privacy. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
I needed to see a sample of an MoU, the template I got was so easy to follow even though I had never written one before.
We're thrilled to hear that our MoU template was helpful for you, especially as someone new to drafting one. If you have any more questions or need further assistance with your MoU or any other documents, feel free to let us know. We're here to support you!
Very good and to the point did not need to add any other information as all the required information was listed on the letter sample
Thank you for your positive feedback! We're pleased to hear that the letter sample provided all the necessary information in a clear and concise manner. If you ever need additional assistance or have further questions, don't hesitate to reach out. We're here to help!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your positive experience with our template. We're glad to hear that it was user-friendly and helpful in discussing the Power of Attorney with your family member. If you have any more questions or need further assistance, please feel free to contact us.