On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was so fast and easy! I had been looking for free legal documents for a couple of hours. I finally found this site and it was exactly what I had been looking for.
Great download this was very helpful to me. Thank you
Thank you for your feedback! We're glad to hear that the download was helpful to you. Your satisfaction is important to us!
Good as a student to know more about this contract
Thank you for your appreciation of the attention to detail we strive for!
If I actually get the free form after filling out this survey then I had an amazing experience. However, if after this I do not get the form the my experience was not good.
Thank you for your feedback! We're glad to hear that receiving the free form contributed positively to your experience with us.
I was looking for Power of attorney templates and I found so many on this website, quite helpful for interns like me.
Thank you for your feedback! We're thrilled to hear that our wide range of Power of Attorney templates was helpful for you, especially as an intern. We strive to provide valuable resources for all our users.
Advertised for free. Was not free. Do you all know what free means. I didn't even have the option of a free trial. I only had a pay option.
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].
Looking forward to connecting with you.
Looking for a horse bill of sale template, and the standard one supplied by LegalTemplates was very helpful. The unique table format for the seller, buyer, and horse details was innovative as well; much more efficient than typical lengthy legalese prose.
Thank you for sharing your experience! We're glad to hear that our horse bill of sale template met your needs effectively, and that you found the unique table format for detailing seller, buyer, and horse information both innovative and efficient. Your feedback is greatly appreciated!
Very easy to draft simple will and testament. Would highly recommend too families and friends
Thank you for your recommendation! We're pleased to know that drafting a simple will and testament was easy with our service. Your endorsement to family and friends is greatly valued.
Evicting a tenant is hard, expensive and frustrating. We now have the knowledge and forms to evict them and take them to court should that eviction fail
Thank you for sharing your experience. We understand that evicting a tenant can be a challenging process, and we're glad to know that our resources have provided you with the necessary knowledge and forms to navigate this situation more effectively. If you need further assistance, we're here to help.
Very Comprehensive contract, cover most of the points that i am looking for and saved lots of time
Thank you for your positive feedback! We're pleased to hear that our contract was comprehensive and time-saving, covering all the key points you needed. Your satisfaction with our service is our top priority.
I was looking for a basic affidavit template. Not only did LegalTemplates provide that, the site also provided great information regarding what type of information should be included, and the format and style that should be used. Straight and to the point. I couldn't have asked for more.
Thank you for your review! We're thrilled to hear that our basic affidavit template and the additional guidance on content, format, and style were exactly what you needed. Your satisfaction and positive experience with our service are immensely important to us.
Thank you for your kind words and for recommending our templates to others! We're glad you found them useful. Your support is greatly appreciated.
It was very useful for me. I´m using your templates so much! Thanks so much!
Thank you for your feedback! We're delighted to hear that our templates have been so useful to you. Your continued use and appreciation mean a lot to us!
The forms were easy to fill out and understand. I looked at a lot of sites before I decided on this one, including Rocket Lawyer.
Thank you for choosing our service and for your positive feedback! We're glad to hear that you found our forms easy to fill out and understand, especially after considering various options, including Rocket Lawyer. Your satisfaction is our priority!
Thank you for your feedback! We're pleased to know you found the process straightforward and our directions helpful. Your ease of use is important to us!
It was very easy to find what I needed. Saved time and money. Thank you
Thank you for your feedback! We're delighted to hear that you easily found what you needed and that it helped save you time and money. Your satisfaction is our top priority!
It was pretty simple - maybe too simplified but it was ok. Easy to use but I haven't see the actual document yet.
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].
Looking forward to connecting with you.
legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.
[Later that day]
Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.
So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].
Looking forward to connecting with you.
This document was very helpful and user friendly. If you are looking for a legal document that is state specific but you don't have the money to go to a lawyer then this is for you.
Thank you for your positive feedback! We're glad to hear that you found the document helpful and user-friendly. It's great to know that our state-specific legal documents are a valuable resource for those seeking an alternative to expensive legal services. Your recommendation is much appreciated!
Looks like it should work, I'm not a lawyer. It's better than another one I looked at.
Thank you for your feedback! We're pleased to hear that our document seems suitable for your needs, especially in comparison to others you've reviewed. We strive to provide resources that are helpful, even for those without a legal background. Your input is valuable to us!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback! We're delighted to hear that our site provided the fast and easy solution you were searching for after hours of looking. Your satisfaction with our free legal documents is our top priority!