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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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You said free but you let me fill in the blanks and then low and behold you want card info! Explain how notary stamp on page 4 is valid on page 3?
Very easy to maneuver through the process. Trial subscription was very nice. I was happy with that. But what I needed was a little bit more involved. Will surely come back to this site if needed again.
Thank you for your kind words! We're glad you found the process easy and the trial helpful. We’d be happy to assist you again anytime you return!
Was skeptical to sign up, but the templates and ease of use are worth trying out. The documents seem ok for the intended use. I will have them checked by an attorney in NY for any additional clauses or supplemental changes required. The trial cancellation was quick and easy as well. Thank You!
Thank you for giving us a try! We're glad the templates and ease of use met your needs, and we appreciate your thoughtful approach. Happy to hear the trial cancellation process was smooth too!
Had a friend do up a large amount of work thinking it was free... until she got ready to print it. Then they call me about this issue. She sends me the file to print out, i have to sign up for a "free" account to see the document, it ain't free $#*! false advertisers! So i use my card, and their documents aren't there. We spent an hour by phone trying to get the documents using this $#*! garbage website.
Hi Madison, thank you for your feedback. We're very sorry to hear about your experience and the confusion around accessing the documents. While we do offer a free trial, a payment method is required to unlock and download completed forms, which is noted during the sign-up process.
If your documents aren’t showing up or you're still having trouble accessing them, please reach out to me directly at [email protected]. I’d be happy to look into this personally and help resolve the issue.
We truly value your feedback and are committed to improving the experience for all our users.
Form was wizard driven, asked the appropriate questions, and formatted appropriately. Would use again.
Thank you for the great feedback! We're glad you found the form easy to use and well-formatted. We look forward to helping you again!
Super easy and no gimmicks. I will share my experience with friends, family, and colleagues. Thank you for the outstanding customer support and services.
Thank you so much for your kind words! We're thrilled you had a great experience and truly appreciate you sharing it with others.
I tried this site during the Trial period, and it was handy. However, in the end, it turned out to be too expensive for the limited use I had of this site. I did like the forms I used, even though there was a little issue.
Thank you for your feedback! We're glad you found the forms helpful during the trial. We appreciate your input and will continue working to improve both our service and pricing flexibility.
I was able to craft a POA document to help with the care of my elderly mother in 15-20 minutes. Pretty straight forward.
Thank you for sharing your experience! We're glad the process was straightforward and helpful during such an important time.
Enjoyed the experience. My document looks quite professional and it was a breeze to produce it and print
Thank you! We're happy to hear you had a great experience and that your document turned out looking professional.
I was looking for a specific rental addendum. You had exactly what I needed, and it was easy to customize and download. Thank you!
Thank you for your feedback! We're glad you found exactly what you needed and that the process was smooth and easy.
Quick and user friendly. The lease agreement template suits my immediate requirements subject to a few amendments
Thank you for the feedback! We're glad the lease agreement template met your needs and that the process was quick and user-friendly.
I used the Affidavit Heirship template and the prompts were very helpful. I was able to edit and make changes and the tools were outstanding. I appreciated the AI assistant and everything about this platform. However one of the prompts asked if the Decedent was married and if they were still married and I answered yes he was married but was divorced. In the final copy it stated he was NEVER married however after that state how he was married and divorced. I had to download it in Word and change the verbiage myself. However everything else worked great!
Thank you for your thoughtful feedback! We're glad the platform and tools were helpful overall, and we appreciate you pointing out the issue with the marital status prompt. We'll review that to improve the experience. Thank you again for using our service!
This was very easy to do and right to the point it will take you about 30 min to do and print I will be using this again if I have to
Thank you for the great feedback! We're happy to hear the process was quick and straightforward. We'd be glad to assist you again anytime!
Service très utiles si vous avez besoins de documents rapidements, faites attentions à l'abonnement.
Merci pour votre retour! Nous sommes ravis que le service vous ait été utile. Merci également pour votre remarque sur l’abonnement — nous encourageons toujours les utilisateurs à bien consulter les conditions pendant l’essai.
I did not need a renewing subscription. You should include an option to pay only for a document needed.
Thank you for your feedback! We understand the need for more flexible payment options and appreciate your suggestion. It's something we're actively considering to better serve all users.
I don't know how well the site works yet. I'm trying to convert a resume quickly so I'm trying out this site. I had to give a credit card for a 7 day free trial.
We apologize for any misunderstanding regarding our pricing. All of our templates are available free of charge during a 7-day trial period. To ensure uninterrupted access beyond the trial, a credit card is required.
If you do not have access to a credit card, we’re happy to assist you by sending the document directly to your email at no cost. Please feel free to reach out to me at [email protected], and I will gladly send it to you.
There are way too many hoops to jump through to use again, not to mention, something advertised as FREE, isn't really FREE if you have to use a credit card to get it!
We apologize for any misunderstanding regarding our pricing. All of our templates are available free of charge during a 7-day trial period. To ensure uninterrupted access beyond the trial, a credit card is required.
If you do not have access to a credit card, we’re happy to assist you by sending the document directly to your email at no cost. Please feel free to reach out to me at [email protected], and I will gladly send it to you.
Ok, why is this required, seems like your data farming a I think you're promising it is free is not true
We apologize for any misunderstanding regarding our pricing. All of our templates are available free of charge during a 7-day trial period. To ensure uninterrupted access beyond the trial, a credit card is required.
If you do not have access to a credit card, we’re happy to assist you by sending the document directly to your email at no cost. Please feel free to reach out to me at [email protected], and I will gladly send it to you.
Overall, the template is Good, but some improvements are options to add additional clauses to the document.
Thank you for your feedback! We're glad you found the template useful and appreciate your suggestion about adding more clause options—it's valuable input we'll keep in mind for future improvements.
The site was very easy. The forms are easy to navigate. I would consider using in the future. Was just browsing at this time
Thank you for your feedback! We're glad you found the site easy to use. Feel free to return anytime—we’d be happy to assist you when you're ready!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. While we do offer a 7-day trial, it does require a payment method to ensure uninterrupted access should you decide to continue.
If you were charged unexpectedly or have any concerns, please feel free to reach out to me directly at [email protected]—I’ll be happy to assist you.