Great experience. Easy to use, it walks you right thru the process. I would recommend this to anyone with documents needed quickly and professionally.
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I like that you called me back after I left a message. I'm very happy that my charges are being reversed without me having to raise a stink. Thank you again for great customer service, it is rare these days.
Benjamin at LegalTemplates was very helpful when I called for assistance. Overall both the site and the customer support were top notch!
The site is well done, has a simple interface, and offers simple templates for someone like me to use if necessary. I also appreciated the excellent customer service Benjamin C. Provided. He was friendly, listened to my issue and resolved them quickly. Thank you! I will return to this site if necessary for legal documents.
Although I was looking for something a bit different. The site was easy to get through. There a lot of different products if you need. The trial period although short was just long enough to see all that was offered. There is so many different items to use.
Customer support on getting my subscription cancelled was VERY GOOD! Thank you.
Benjamin dealt with me fairly and I appreciated his honesty and calm demeanor. I would rather spend $5 US for a legal form than to have to call to have my credit card refunded almost $40 US.
My rep made things right in a wrong situation and I am grateful for that, Thanks for taking care of the customer.
I called to confirm that I had cancelled my subscription due to charge to my card. I found out I hadn't completed the process correctly and was happy that they were able to process that and a refund for me today. Thanks so much!
BENJAMIN made me a happy customer after being so upset he resolved my issue in such a short time. Excellent customer service! Will be back again because of him!
I came across LegalTemplates when I had to create a legal document allowing my sister to take my daughter out of the country. There were no problems with the document and it was so easy to put together. When I had a billing question Danny got right back to me and helped me with my issue. This service is so helpful for those that want to file/draft a simple and quick document. Would definitely use again!
Benjamin was a huge help! My questions and requests were quickly answered and fixed. Thanks again!
It was easy to use and turned out perfectly. I was able to get it printed and faxed and signed all in less then one hour
Website was easy to use walked tree step by step wonderful customer service got my problem taken care of promoting
I used their services for a trial period, I a=was out of the country when I paced a cancellation prior to the billing period.
The cancellation did not take, therefore upon speaking with Charles in the customer relations dept. he kindly resolved the issue with promise of a full refund of the 2 billing periods of 39.95 per month for a total refund amount of 79.90.
I am still awaiting that refund once received I will give this site and it's customer service dept. full 5 star rating.
WAITING FOR COMPLETE RESOLUTION AS PROMISED BY VERY KIND AND CORDIAL REPRESENTATIVE CHARLES.
I found a competitor that had better prices for what I was looking for. This company has excellent customer service, he was a great help and gave me exactly what I needed. I will consider future services because of this guest representative.
I found Legal Templates to be very helpful. My favorite part about it is being able to customize the forms. By simply entering the information needed, the site generated the form tailored to suit my needs. I only used the site once and signed up for the trial; however, I was charged a fee because I did not cancel prior to the trial end date. Benjamin C. Helped me to obtain a refund with no problem. He was very friendly and professional. I would definitely recommend using this site if you need forms and/or contracts for business or personal use.
Legaltemplates is very customer friendly. I was very pleased with their willingness to refund money and work with my complicated situation. I definitely recommend them to anyone who is looking to get legal documents made online.
Thanks,
Brendan
I needed a promissory note outline, the system of legal templates worked very good. I had a few questions and Benjamin was able to help with the customer service. Great job guys!
Charles made a difference! He went beyond my expecatations and help me with my needs. At first I was lost and didn't know what to do. He took initiative and took care of my situation and was able to fix my problem. His definitely a someone worth having on you team. He deserves a recognition or promotion for his great customer service.
I signed up for a free trial when I thought I would need a template for a short term rental agreement for a condo I was renting. Unfortunately, the renter ended up cancelling, so I didn't need the agreement and wasn't going to be making the money I thought I would. However, being a busy mom of two under two, I let the deadline to cancel before I would be charged slip by (I was thinking I had 30 days, but it was only 14). Admittedly, this was my mistake, but when I explained the situation to Danny (the customer service rep I dealt with), he turned what I feared what going to be a bad experience into a great one and they are refunding the fee that I was charged. I've dealt with so many companies lately where my contacts with customer service did not go well, that this experience truly made my day a little brighter.
The only think I would suggest they could improve upon would be giving an email warning when the free trial is expiring and also sending an email receipt when you are charged. I cancelled my subscription and then happened to log into my credit card and see the charge, but if I didn't check my bill, I would not have known.
I used legal templates once and it was awesome as far as the templates and all the legal things you need in any kind of contract you are looking for!