Great experience. Easy to use, it walks you right thru the process. I would recommend this to anyone with documents needed quickly and professionally.
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I signed up for the 14 day membership, but due to hospitalization, I missed my cancel date. Juan C. And the team, we're able to help me with correcting the situation in a timely manner and with great professionalism. Thank you!
The team that helped issue my refund was very helpful and quick to respond and address my issue. Thank you for being kind and understanding Benjamin!
If you need legal documents or want to learn more about them this is great. I also want to thank Benjamin for speedy customer service and making sure I get my refund in a timely manner!
I would like to thank Benjamin for his help on my refund. It was great to have been treated so politely in regards to my situation. Thank you very much and I do recommend legal templates for future business needs.
The folks at Legal Templates are Awesome! Great Customer Service! The products they offer are outstanding and filled with quality information. Due to a medical emergency, they have once again come through for us!
Danny's customer service was fast efficient and nice. He made my experience so easy and effortless. I really appreciate the excellent customer service
Legal Templates helped me with getting a template for a lease, it was perfect. Benjamin helped me and I am very satisfied. I would recommend!
I signed up for the free two week trial period as I only needed on document. I used the medical release template to create a document for my daughter to take with her on a trip out of state with my sister. The template has options for adding a specific medical concern, as well as spots for entering authorized medications, which was nice.
After printing my document, I fully intended to cancel my membership within the 2 week time frame, but as things worked out, I forgot. On the day it charges my credit card, I called the customer support line to see if there was anyway to cancel my membership and this receive a refund. I spoke with Benjamin. He was very polite and understanding of my situation. He checked the status of my account, saw that I was literally calling on day 15 after having signed up, and said that there shouldn't be any problem getting a refund, and that they usually take two weeks to process, but he could expedite the process if I filled out this review. Looking forward to my refund. Thank you for your help, Benjamin!
After the trial period I had an issue with the billing. I contacted Legal Templates by email. Benjamin responded very quickly and resolved my issue to my satisfaction. Thank you Benjamin and Legal Templates!
Everything worked out and went pretty fast they were nice and very helpful so I'm glad I got to talk to a polite person it helps and makes for a good day
Benjamin was quick and efficient in helping to process my refund today. I would appreciate an expedited refund
I had a wonderful experience with LegalTemplates. Once I had to create a lease agreement, I searched on the internet for a good free document creator and found LegalTemplates. Their steps to create paperwork were so easy for everyone including who is not used to using tech devices. They also offer free trial so that everyone could get free documents in 2 weeks. Also, amazing customer service by Danny! I would recommend Legal Templates to anyone!
I had some issues with my account, and Danny O got back to me in under and hour, and helped me solve what I thought was an unsolvable problem! The next time I need legal templates, I'll be back.
Great service and great customer service experience. Benjamin helped me out and I would recommend the service to anyone. Very helpful. Thanks you!
Thank you for responding to my inquiry so timely! Benjamin was very helpful! I am not accustomed to online outrwach being so quick. Keep up the good work, Benjamin!
I had a great experience because Danny at LegalTemplates helped me get a full refund. I forgot about the 15 day policy, but it wasn't a problem. They showed me that they are reasonable people and I will definitely use their services again. Thanks Danny!
Danny helped me resolve my problem in a concise and professional manner. I'm very happy that he was the person that helped me
This is an excellent product, very easy to use and very professional. I created one family legal document the day I signed up with LegalTemplates which was reviewed by a lender who accepted it as sufficient. Unfortunately, while I thought I was using a one time free trial I was billed for the month of August without warning on the day my 14 days free trial expired. Juan understood and submitted this for a refund. If that goes through I am very satisfied and will recommend the product to others.
I called customer service in regards to a problem I was having and they corrected the issue right away! Was very pleased :)
Requested refund was serviced immediately. Document served intended purpose. Benjamin offered prompt service.