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LegalTemplates

4.5

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Geoff A.
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Happy with the experience
March 28, 2026

The site offers a legit file converter and I'm satisfied with the result. Sorry I don't have the budget to continue the plan but thank you for helping me convert the file.

Date of experience: March 28, 2026
New Hampshire
1 review
0 helpful votes
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Simple but helpful
March 27, 2026

Did exactly what I needed it for. Basic plan is good for one or two uses, but in a job with a lot of contractual agreements you can't go wrong with a higher plan.

Date of experience: March 27, 2026
Georgia
1 review
0 helpful votes
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Works great!
March 27, 2026

The format is done really well and most of all it is easy to use.

Date of experience: March 27, 2026
Utah
1 review
0 helpful votes
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I didn't end up needing the planned documents. When I went to cancle the plan the offer was great. I will be back to sign up and use this site for estate planning and wills, trusts etc...

Date of experience: March 26, 2026
1 review
0 helpful votes
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Great services
March 26, 2026

Great services however I accidentally made the purchase

Date of experience: March 26, 2026
1 review
0 helpful votes
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Not the Exact Document
March 26, 2026

I wanted a Document titled SPECIAL WARRANTY DEED. But what I got was titled WARRANTY DEED and it did not resemble the Special Warranty Deed that I had in 2008. I'll look at another web site.

Date of experience: March 25, 2026
Betty K. — LegalTemplates Rep
3 days ago

Hi Linda, thank you for sharing your experience. We’re sorry the document wasn’t what you needed and completely understand how important those specifics are. Please reach out if you’d like us to help find the exact paperwork that fits your requirements—I’d love to assist!

1 review
0 helpful votes
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Prenup agreement!
March 24, 2026

I downloaded this to do a prenuptial agreement and it was very easy to use. I had to start a free trial to use the service but you can cancel at any time. It was easy to cancel 2 days later. I mean super easy no complaints! Will keep in mind for future documents and also spread the word!

Date of experience: March 24, 2026
Betty K. — LegalTemplates Rep
3 days ago

Katarina, thank you so much for sharing your positive experience! It means a lot that the process was seamless and easy to navigate, and we’re always here if you need support with future documents. We appreciate you telling others about us—it’s the best recommendation we could ask for.

Texas
1 review
0 helpful votes
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VERY EASY TO USE
March 24, 2026

I was a bit skeptical using it at first, but it guide me to the legal document I needed.

Date of experience: March 24, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you, Steve, for sharing your experience. We’re glad the process felt easy and helped you find the right legal document. Please don’t hesitate to reach out if you need further assistance.

1 review
0 helpful votes
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WONDERFUL legal forms
March 24, 2026

Everything was easy to use. Good step-by-step directions. They had the form that worked perfectly.

Date of experience: March 24, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you, Susan, for sharing your experience with the legal forms. We're glad the step-by-step directions made everything easy to use and that the form met your needs perfectly. We truly value your feedback and look forward to supporting you whenever you need assistance in the future.

Florida
1 review
0 helpful votes
Follow Landers H.
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Incredible Platform
March 24, 2026

LegalTemplates is an incredible platform that's very easy to use. The process is straightforward, user-friendly, and makes creating legal documents quick and stress-free. Highly recommended for anyone looking for a simple and efficient solution!

Date of experience: March 24, 2026
Betty K. — LegalTemplates Rep
3 days ago

Thank you, Landers, for your enthusiastic feedback. We're delighted to hear the platform made creating documents easy and stress-free, and we're committed to continuing to justify your recommendation well into the future. Your support means a great deal to us!

1 review
0 helpful votes
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Expensive, but great idea.
March 24, 2026

Even the free trial ends up costing money. When you do a search for a free template, you expect that the template will be free instead, you get a short time to write/edit

Date of experience: March 24, 2026
Betty K. — LegalTemplates Rep
3 days ago

Gina, thank you for sharing your concerns honestly. We aim to offer valuable resources and short trial periods so everyone can carefully explore the service before making commitments, and your feedback helps us improve that balance. Please feel free to reach out if you’d like any assistance or clarification—we’re here to help!

Florida
1 review
0 helpful votes
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I used it to create a trust for my parents. The guided experience made it easy to create a revocable trust. I would recommend this product.

Date of experience: March 22, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you, Dean, for your thoughtful feedback. We’re glad to hear the guided tours made trust creation feel straightforward, and we appreciate your recommendation! It’s rewarding to know our service supported you in arranging a lasting plan for your parents.

1 review
0 helpful votes
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Great experience, helped me to get done with what i needed, thanks.

Date of experience: March 22, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you, Roy, for your kind words and thoughtful feedback. We're glad the process was smooth and met your needs, and we look forward to assisting you with any future legal services you may require. Your satisfaction is important to us.

1 review
0 helpful votes
Follow Nakia L.
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Excellent Service
March 21, 2026

This is an amazing legal service platform to acquire. It is user friendly and helps to streamline all that legal jargon. Thanks!

Date of experience: March 21, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you so much, Nakia, for your kind words! We’re thrilled to hear our platform makes navigating everything clear and easier for you. Your feedback truly motivates us to keep improving and supporting your legal needs every step of the way.

Utah
1 review
0 helpful votes
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Setting up my LLC was a breeze!
March 21, 2026

Love the process to fill out the form and create my LLC document. The price is great and I was able to get the documents to start my business right away.

Date of experience: March 20, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you so much, Nicole, for your kind words recognizing how smoothly the process went and our pricing approach. It means a lot that we could help you confidently take this important step for your business. Please don’t hesitate to reach out if you ever need additional support as your venture grows.

1 review
0 helpful votes
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Awesome website
March 19, 2026

Very user-friendly. I really needed a legal document on the fly. Accurate and thorough website and I absolutely recommend this site to everyone. Thanks for the help.

Date of experience: March 13, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you so much, M, for your wonderful feedback! I'm thrilled to hear the website was user-friendly and helpful precisely when you needed it. Your recommendation means a lot—please don’t hesitate to reach out if you need any assistance again.

Nebraska
1 review
0 helpful votes
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Advertised Free Legal document
March 17, 2026

It was! I was able to cancel my subscription with no hiccup, for no cost. It was easy to use, and I will return happily paying the fee if I need their services again

Date of experience: March 17, 2026
Betty K. — LegalTemplates Rep
6 days ago

Ian, thank you for sharing your positive experience and for your trust in our services. We're thrilled to hear that everything was straightforward for you and that you're open to working with us again. Your kind words truly mean a lot to our team.

1 review
0 helpful votes
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So helpful
March 17, 2026

I found exactly what I was looking for and saved myself a ton of time and fees. When I no longer needed the service, cancelling wa fast and easy.

Date of experience: March 17, 2026
Betty K. — LegalTemplates Rep
6 days ago

Thank you, Thomas, for sharing your experience! We're delighted to hear we saved you time and fees, and that the cancellation process was smooth—your kind words truly mean a lot to us. If you ever need assistance again, we're here to help.

North Carolina
1 review
0 helpful votes
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Good form difficult to use on Mac
March 16, 2026

The form I needed was fine, but trying to modify it on my Mac was difficult and I had to se numerous work-arounds to get the finished product

Date of experience: March 16, 2026
Betty K. — LegalTemplates Rep
6 days ago

Hi Gordon, thanks for sharing your experience. We understand working through technical issues can be frustrating and truly appreciate your patience in finding a workaround—we’re always looking to improve to make things smoother for everyone. If you run into any more challenges, please don’t hesitate to reach out.

New York
1 review
0 helpful votes
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Super easy
March 14, 2026

Thank you for making the process easy for me! I did try another site, prior, and spent too much time (that I do not have) on it. I should have come here first!

Date of experience: March 14, 2026
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for your kind feedback! We're glad to hear the process was easy for you and that we could help save you time. We appreciate you choosing our service.