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Leesa

4.2

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Leesa Reviews Summary

Leesa has a rating of 4.2 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Leesa most frequently mention customer service, new mattress and sapira hybrid. Leesa ranks 5th among Mattress sites.

service
26
value
2
shipping
2
returns
2
quality
2

Instant Feedback

375 reviews

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New York
1 review
0 helpful votes
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Best pillow ever
March 27, 2023

I love my Leesa pillow. The first one I bought lasted several years and it was time for a replacement. My neck pain disappeared once I began using my new pillow. Thanks!

Date of experience: March 26, 2023
California
1 review
0 helpful votes
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Great pillow!
March 26, 2023

Like the pillow--don't make this annoying rating experience

Date of experience: March 26, 2023
North Carolina
1 review
0 helpful votes
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Fantastic!
March 25, 2023

Great experience! Definitely recommend. Very comfortable.

Date of experience: March 25, 2023
Washington
1 review
0 helpful votes
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Pricey but worth it
March 24, 2023

Have been sleeping on a leesa queen for 3 years, so we were excited to upgrade to the king. Extremely fast delivery and even better than the queen!

Date of experience: March 24, 2023
Arizona
1 review
0 helpful votes
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Happy!
March 24, 2023

Very happy with the platform bed. Ordering process was super easy. And assembling the platform bed was also super easy.

Date of experience: March 23, 2023
New York
1 review
0 helpful votes
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Great pillow
March 20, 2023

Thank you! Great service. Great product. Sleeping well

Date of experience: March 19, 2023
Pennsylvania
1 review
0 helpful votes
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We had a positive purchasing experience. This is our second Leesa purchase.

Date of experience: March 18, 2023
Indiana
1 review
0 helpful votes
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King Bed
March 16, 2023

Very easy to order. Received order in a timely manner.

Date of experience: March 16, 2023
Texas
1 review
0 helpful votes
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Fast delivery
March 16, 2023

They got my bed to me so fast! Also super comfortable :)

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
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Very Fast Shipping!
March 15, 2023

Was surprised to see how quickly the mattress came - from placing the order to arriving on my doorstep it was about 4 days. Mattress was easy to set up and is super comfy.

Date of experience: March 14, 2023
Maryland
1 review
0 helpful votes
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Quick delivery, great product!
March 14, 2023

Everything was delivered very quickly and I got status updates for each piece as it shipped. Everything was as expected and we are very happy with our purchase! The bed took a little bit of effort to assemble but not too bad at all!

Date of experience: March 14, 2023
Oregon
2 reviews
0 helpful votes
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Great Shopping experience
March 10, 2023

It was super easy to place the order. I received regular emails from Leesa about delivery. I signed up for FedEx updates and knew when the order was arriving.

Date of experience: March 9, 2023
Michigan
1 review
0 helpful votes
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Rose H
March 9, 2023

:) quick and easy ordering
Easy unpacking and can't wait to sleep on my new bed!

Date of experience: March 9, 2023
Virginia
2 reviews
0 helpful votes
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LEESA SERVICE
March 9, 2023

Good to Excellent, would do it again. Best Mattress for Side sleepers.

Date of experience: March 9, 2023
Maryland
1 review
0 helpful votes
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Great Value
March 8, 2023

With a sale I picked up a mattress, two pillows, and a duvet insert for $1,500; can't beat the price for quality!

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Leesa is amazing
March 6, 2023

It was very fast and easy to order. Next day free delivery - amazing. I love the mattress, it is very comfortable! And looks great! The pillows are great as well. Thank you Leesa, you saved me from the back pains and body aches.

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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Pillow and mattress were on 2 different shipments and wasn't made aware until I called. Wish this was made more apparent in the online order up front. You get a shipping notice for the pillows thinking that's when the mattress will be delivered too since you didn't get a notification for the mattress. But that wasn't the case. This makes timing for when to remove you old mattress and put the new mattress on your bed frame difficult to plan accordingly.

Date of experience: March 6, 2023
New Jersey
1 review
0 helpful votes
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A very positive experience
March 6, 2023

Ordering is easy peasy, website product information is excellent, and the mattress is very comfortable. The only thing I'd change is to make the pillows that are included with the order optional.

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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Trying your mattress for the first time.Hopefully this mattress will eliminate my hip pain.

Date of experience: March 5, 2023
Florida
1 review
0 helpful votes
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I received several emails trying to sell me a Leesa mattress after I bought one and before it had shipped. This had the effect of making it seem like Leesa was not acknowledging my order.
After that mildly disturbing period, all was well when the mattress arrived. It is beautiful, and I love that it was made in the USA and did not come with excessive packaging.

Date of experience: March 4, 2023

From the business

At Leesa, we strive to be better in all we do. From designing and manufacturing premium sleep products to donating new mattresses to families in need through our nonprofit partners, we work every day to be a positive force in the world — because everyone deserves better sleep.

Our mattresses are meticulously designed and made in America with the highest quality materials. They’re expertly crafted for exceptional comfort and support. Our 30-plus years of hands-on industry knowledge informs every one of our products, at every price point. You’ll find all you need for a better night’s sleep at Leesa.

Your purchase fuels our purpose. Because of you, we are able to partner with local and national giving partners to provide beds for their communities. When you purchase a Leesa mattress, you are pursuing better sleep for yourself as well as others.


leesa.com
Glendale, AZ, United States