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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.6 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 29th among Auto Parts sites.
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Got the lights in time for when my granddaughter got to town and was able to install before she when back home. Install went smooth with the exception of the wiring into the fuse panel. I was able to work it out. The instruction sheet could have been better.
Just disappointed with shipment it got damage on way here the tab on grill to mount on truck got bent. It fixable. The grill is awesome but the delivery was not great
No installation instructions were received. After watching u tube installation was easy and it fits my 219 Toyota Tacoma perfectly
Dear Ron,
Thank you so much for your feedback and we apologize for the inconveninece. We're pleased to hear that you found YouTube helpful for the installation. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our product!
Great customer service and you definitely get what you order
Dear Angela,
Thank you for your wonderful feedback! We are delighted to hear that you were satisfied with our customer service and that you received exactly what you ordered. Your satisfaction is important to us, and we strive to provide excellent service and accurate deliveries. We look forward to assisting you again soon.
Love the look of the grill, should have came with wiring instructions to make the install easier. But YouTube is a great resource!
Dear Nic,
Thank you for your positive review! We're glad you love the look of the grill. We apologize for any inconvenience caused. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our product!
Had what I needed for my Tacoma.No other company had what I needed.
Dear Steve,
Thank you for your kind feedback! It means a lot to us that you had a positive experience. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.
First time buying looking for more from led factory mart
I received exactly what I ordered. The headlights were a little hard to install. Didn't fit exactly perfect, but that's to be expected with aftermarket parts. They work great though!
Dear Byron,
Thank you for the positive feedback!
We appreciate your support and hope to continue exceeding your expectations in the future.
I'm just confused as why if my lights were under guarantee I had to pay for shipping
Dear DOMENICK,
Thanks for your support.We have sent an email to you to explan the shipping fee. Any concerns please feel free to ontact us.
It was really easy, fast shipping and the best decision I've made. I highly recommend.
Dear Carolyn D.
Glad that you are satisfied with the purchase and service, which means a lot to us. We will continue to provide you with excellent services in the future. Look forward to seeing you again in the near future.We wish you all the best.
I had a part issue. I'm currently working with customer service and hopefully factory personnel. I'm happy to change my rating once issue is resolved. Also, some instructions would have been helpful.
The item didn't ship to me for a couple weeks. Once it finally arrived, there were absolutely no installation instructions. The website had a video for "plug and play" installation for an identical product so I tried to install it myself. Much to my surprise, the daytime running lights (halo lights) and turn signal feature wouldn't work without being hard wired into the vehicle. I had to pay for professional installation at this points. I had purchased these mainly because they appeared to be plug and play….
Worse, the bracket adapters don't seem right. The bracket only fit in the jeep one way. But one of the lights is upside down - and you can tell because there are multiple bulbs of multiple sizes.
I want to replace my DRL / turn signal lights over the wheel wells but I'm not sure I can trust another purchase from LED Factory Mart.
On the bright side, customer service communicated quickly.
The item didn't ship to me for a couple weeks. Once it finally arrived, there were absolutely no installation instructions. The website had a video for "plug and play" installation for an identical product so I tried to install it myself. Much to my surprise, the daytime running lights (halo lights) and turn signal feature wouldn't work without being hard wired into the vehicle. I had to pay for professional installation at this points. I had purchased these mainly because they appeared to be plug and play….
Worse, the bracket adapters don't seem right. The bracket only fit in the jeep one way. But one of the lights is upside down - and you can tell because there are multiple bulbs of multiple sizes.
I want to replace my DRL / turn signal lights over the wheel wells but I'm not sure I can trust another purchase from LED Factory Mart.
On the bright side, customer service communicated quickly.
Great customer service fast shipping and the
Grill fit perfect
Dear Edward G.
Thank you so much for your feedback.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.
Dear Ella,
Glad that you are satisfied with the purchase and service, which means a lot to us.
We will continue to provide you with excellent services in the future. Look forward to seeing you again in the near future.We wish you all the best.
Och zamówiłem tutaj najlepsze światło do mojego samochodu.Zawsze bałem się jeździć w nocy i z tym światłem nie boję się niczego teraz.Wszyscy zadowoleni.
Dear Patryk,
Thank you for your support.
With your encouragement and support, we will do better.
Found what I needed. Check out was quick and easy.
Dear Alfred,
Thank you so much for taking the time to share your feedback with us!
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts. We take pride in offering top-notch products that meet your needs and expectations.
Dear Wil E.
Many thanks for taking time to send this review. We hold multiple warehouses across the globe including the USA, Europe & Hong Kong. Domestic orders are always shipped from our SoCal, USA warehouse for the fastest delivery times but rare exceptions may occur based on quality control or stock shortage - because of which we may have to ship from a different warehouse.
We will improve more and continue to provide you with great purchase in the future.
So far so good, can't wait to get my product.
Easy to order got it real fast Easy to install
Dear Robert,
Thank you so much for taking the time to share your feedback with us! With your encouragement, we will make more high quality products.
We look forward to serving you in the future!
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Wils,
Thank you for your kind feedback! It means a lot to us that you had a positive experience. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.