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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great boot! Looked at some just like them at the Harley store, but about twice the price. Ordered from LeatherUp and I'm sure glad I did. Very satisified with LeatherUp. Would recommend to anyone.
Very happy with the quality and fit of the boots. You'll be happy with them!
Outstanding quality for a resonable price. Will order from leatherup in the future and pass along to freinds. Thanks
Great boot and perfect style at a great price and fast delivery.
The boots are great, but the pair I ordered for a Christmas present had a foot bed defect. Company was great about the return. Will order from Leatherup in the future
First pair of boots I've owned in over 15 years and I love 'em! A little bit of wiggle room at the heal, but I suppose that's to be expected with a boot. The fit is otherwise pretty true to size and definitely aesthetic- no obnoxious logos anywhere. The leather is thick and sturdy. Worth every cent I spent on 'em including the shipping. I ordered them on a Wed and they were there by Fri! Couldn't be happier and I expect a long life out them. Have already recommended them to friends and family. You will not be disappointed!
Great Quality. I ordered these for my husband for Christmas and he loves them. He said they are very comfortable.
I received my order quickly and I will likely order from you again.
He really liked them. Great quality, will buy from Leatherup.com again
Looks great, fits great! Boots seem to be made well and really look great paired with the Chaps.
Great quality, fit, and comfort! Compares to products double the cost.
I bought these boots for my husband for Christmas and he loves them! He wears them everywhere. They look great and he says they are very comfortable even from day 1! Love the price too!
Great boots, great quality, bought them for myself at Christmas and they are very comfortable. I purchased other gear at the same time and was pleased with it all. I've ordered more stuff since then. LeatherUp is a great find and my place to go when in need of quality leather products.
just got mine in the mail,,was worried at first not sure if they wuld fit right,
boy was i surprised,, fit perfect, nice feel, great looking boot, these will last,,,same boot for 180 dollars,,this was a great deal and just what i wanted,,thanks for the store,,allready showed to my friends,,everybody want a pair,,
Very comfortable and great looking. Very easy to take care of as well!! Great quality and even better price!!
The pair of Classic Motorcycle Harness Biker boots I ordered arrived promptly. Upon inspection I came to the conclusion that this website and their house brand Xelement is exactly what it claims to be. I used to work at a Red Wing work boot store and these boots equal or surpass everything that I sold there for less than half the price. Incredible. This coupled with purchase incentives packaged with my boots has cemented Leatherup.com on the top of my motorcycle apparel bookmarks. Ride on!
I love these boots. Great fit, great quality, and great price.
Good boots. The quality of the sticthing and overall workmanship is good. The thing that kept them from getting 5 stars is the inconsistency in size. The left boot is slightly large, and the right boot is very tight....uncomfortably so. I thought it might be my feet, but I measured the boots themselves at different places (I'm an engineer.) and there is almost a 1/4" difference in width across the ball of the foot (where the right one is tight) and almost 3/16" difference at the heel (where the left one is very loose). Doesn't seem like much, but it makes a big difference in fit. I hope they break in ok.
These boots are an excellent value... They fit well, and do exactly what they are esigned for... Riding. I recommend this site all the time for any that I know that are looking for quality leather goods.
Had to exchange for a half size smaller. Great fit, very comfortable wearing them right out of the box! Highly recommend them and you will not beat the price for such a good boot.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members