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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Shirley P.
Argentina
1 review
0 helpful votes
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Purchased for my girlfriend and
October 10, 2019

Purchased for my girlfriend and is a great summer Jacket but could be a little better on the armor, However light weight and looks good too.

Date of experience: October 10, 2019
Mary K.
Argentina
1 review
0 helpful votes
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The fit is great. I
October 10, 2019

The fit is great. I love the mesh. The wind goes right through to cool you on a hot summer day. The armor is in the right places.

Date of experience: October 10, 2019
Sam N.
Argentina
1 review
0 helpful votes
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Nice jacket for the price.
October 10, 2019

Nice jacket for the price. I'm 5'2" 110 pounds with wider shoulders and I ordered a medium. A little larger than I need but the extra room will allow me to wear a hoodie on cooler days. If I have a complaint about the jacket, it would be the front exterior pockets. They are VERY narrow and shallow. LeatherUp customer service dept was great and the shipping was quick. I will visit their site often.

Date of experience: October 10, 2019
David R.
Argentina
1 review
0 helpful votes
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Good looking jacket. Girlfriend likes
October 10, 2019

Good looking jacket. Girlfriend likes it. Might get the mens for myself.

Date of experience: October 10, 2019
Margaret P.
Argentina
1 review
0 helpful votes
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Exactly what I was expecting
October 10, 2019

Exactly what I was expecting - great product! As always, thanks LeatherUp!!

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
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I got this for my
October 10, 2019

I got this for my wife. She is 5'2", 120 lbs. and normally wears a medium. She got a small and it fit perfect. The fit and finish is great. The jacket is very light, surprisingly so. It has many nice features and is a terrific value. You will be very pleased if you buy this jacket. Thanks Leather Up!

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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I have been ordering my
October 10, 2019

I have been ordering my riding gear for over 15 years from leatherup.com

This was my most recent purchase. Very fast prompt shipping.

Great workmanship. Level 3 protection at a reasonable price.

It doesn't get any better than this. Now my wife will have

comfort and be more protected.

Thank you,

Rico

Date of experience: October 10, 2019
Dave C.
Argentina
1 review
0 helpful votes
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This seems to be a
October 10, 2019

This seems to be a good jacket for the money. My wife used it on a short ride on a very hot day, and said the airflow was very good, much more comfortable than the jacket she had been using. I'm a little concerned about the level of protection, but obviously this is a lot better than a t-shirt.

Date of experience: October 10, 2019
Jason L.
Argentina
1 review
0 helpful votes
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I received my jacket today
October 10, 2019

I received my jacket today and absolutely love it. I am 5'11 and 165 lbs, The XL was perfect. I love the air flow through the jacket. Thanks once again!

Date of experience: October 10, 2019
Nicole H.
Argentina
1 review
0 helpful votes
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This jacket breaths well and
October 10, 2019

This jacket breaths well and lets the air move through it to keep you cool. The sleeves are a little long for me but other than that it fits well.

Date of experience: October 10, 2019
Nancy P.
Argentina
1 review
0 helpful votes
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I purchased the identical male
October 10, 2019

I purchased the identical male jacket and still love to this day. On my wife's jacket one of the snaps pulled through the mess and I promptly returned the item for a replacement. I'm still waiting delivery for the replacement.

Date of experience: October 10, 2019
Thomas F.
Argentina
1 review
0 helpful votes
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If you love to ride
October 10, 2019

If you love to ride and like your comfort too, get this jacket, you will not be disappointed. I received my jacket last week and have worn it several times, this is the perfect compromise for warm weather comfort and protection. I wish I had this 30 years ago, would have saved a lot of sweat! Hope I never get to find out how well it protects!

I bought an Xelement cf 426 jacket in '09 and have been happy with it and knew what quality to expect. Thank you LeatherUp, keep up the good work.

Date of experience: October 10, 2019
George P.
Argentina
1 review
0 helpful votes
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Bought for my wife. Fits
October 10, 2019

Bought for my wife. Fits her well and she like it. very breathable and matches the gloves I gave her.

Date of experience: October 10, 2019
Laura M.
Argentina
1 review
0 helpful votes
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So glad I decided to
October 10, 2019

So glad I decided to order this jacket after reading the reviews. The fit is true to what I am use to wearing, and has adjustable arm and waist features. And, what is important to many of us women is how it looks on-it looks sporty, is not heavy or bulky and has the all important protection factor. I like this very much!

Date of experience: October 10, 2019
Thomas H.
Argentina
1 review
0 helpful votes
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Overall, I really like the
October 10, 2019

Overall, I really like the fit and look of this jacket. My shoulder armor holders were missing seams so they wouldn't stay in at first, but I taped them and they do fine now. Also, putting velcro on the inside pocket next to mesh wasn't a brilliant idea, in my opinion. It sticks and picks everywhere but where it should. I like to keep my phone in that pocket so it can be a nuisance if I'm trying to hurry. I still feel I got a fair deal.

Date of experience: October 10, 2019
Carol H.
Argentina
1 review
0 helpful votes
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Bought the jacket for my
October 10, 2019

Bought the jacket for my wife, for when she rides with me as a passenger. She loves it! It fits well and it keeps her cool on those hot rides The body armor is nice as well.

Date of experience: October 10, 2019
Karen X.
Argentina
1 review
0 helpful votes
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Ordered this for my wife
October 10, 2019

Ordered this for my wife and she loves it. Fits like a glove and is breathable enough for those cruises on the hottest days. Durable and looks damn good.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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I absolutely LOVE this jacket!
October 10, 2019

I absolutely LOVE this jacket! I was worried at first to wear it during the summertime thinking that it would be too hot and I would sweat my behind off, but it's so breathable that you can barely tell that you have it on! And it's very light, even with the armor in it. Would recommend it to anyone!

Date of experience: October 10, 2019
Angela O.
Argentina
1 review
0 helpful votes
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I recently bought this jacket
October 10, 2019

I recently bought this jacket and I must say it performs amazingly. I laid my bike down and took a little slide and the jacket held up very well. Only a tiny little hole in the left shoulder. Otherwise, it's perfect. My only complaint is that one of the armor pieces in the left shoulder wedged into my joint a bit and caused some pain but no worse than wrecking my bike already did. Its amazingly light and in the Florida heat and humidity that's definitely a plus. I tend to run a little hot anyway so when I got the jacket and put it on I thought "this is perfect". I wont ride without full gear but the heat here makes it tempting to skip a jacket. I never have to since I bought this one.

Date of experience: October 10, 2019
Pamela Z.
Argentina
1 review
0 helpful votes
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I very seldom purchase clothing
October 10, 2019

I very seldom purchase clothing from the web, but I have to say . This jacket is wicked nice. Fits & looks great. Love how it goes extra low in the back. Very happy with my purchase.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States