Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I read reviews and also ordered down a size and perfect. Using some mink oil to soften them a bit. They look just like the picture are durable and comfortable. I put away all my old boots, theses are great !!
Easy to slip on and off after a long day on the bike. Great!
My wife said they are very comfortable and very easy to break in. She loves them and they are a very good quality she says.
I love these boots!
Most amazing fit and more comfortable than any boot I've worn.
I wear a 7 wide shoe so when I read all the reviews I thought a 7 should fit since they run on the larger size and they fit perfectly. I love these boots they look great and are very comfortable. I have also ordered A leather jacket and chaps from leather up best prices ever.
Dawn K Spring, TX
Very Good quality leather. Nice fit and very good looking.Comfortable too!!!
I was very satisfied with these boots. They are very well made and the price point is very fair. I also found them to be true to size; I wear a size 10, and with a lot of boots I find I have to step up a size, but these were perfect. The design is unique, which is nice!
These are great boots, They do seem to run half a size big to me, when I got them they fit great, a little narrower than I expected in the toe and I was unsure how comfy they'd be but after a short (day or 2) break in they fit awesome! I would totalloy recomend them!
Boots look really awesome. Delivery was very fast. Take note that these fit really large so make sure to order a smaller size. I had to send my back even though I ordered 1 size down and even with 2 pairs of socks on my feet, the boot was still too big.
These boots grip the road and gravel when backing up and I feel very safe and stylish in them. True, they run a size larger so order 1 size smaller than what you wear. Thank you, LeatherUp for offering such a good pair of boots at an affordable price.
These boots are terrific! They are a great fit although from previous reviews I expected them to be just a little wider in the width. Minimal amount of break-in recquired and I get compliments on them every time I wear them. Delivery was in good time as well. The soles are VERY non-slip and the boot itself appears very well-made. Not to mention that the pricing was outstanding! I would DEFINITELY purchase riding boots from Leather-Up again.
These boots were really close to my normal shoe size, maybe 1/2 size bigger but they still fit well. Really pleased with the quality for the price. You just can't beat it. Will order from this site again.
Love these boots!!! Great look and well made! Lots of compliments. All my other boots are women's 9 ordered these in 8 1/2 wear a little thicker sock and they fit perfect! Thank you Leather Up will def buy from again!!!
Ordered size 7 and was slightly too large. Sent back with enclosed form and received 6 1/2 within 10 days. Excellent service and great boots. Will buy from them again.
Love the boots! the shipping was super fast and product was better than advertised! now my best friend is ordering a pair. they do run 1\2 size big but i did read feedbacks so i ordered in accordance . thank you L.U. i will order agin!
These boots were a good purchase for me. Good fit and I really like the firm grip of the sole. The look is good without being too girly. They do run a little big but that is great for heavy socks. skj
I have had these boots for a few weeks, took maybe 2 days to break them in. I get lots of compliments on the look, and I love the thick sole when I'm on the bike. From reading the other reviews, i ordered 1/2 size down and got a perfect fit. I have been buying from leatherup for a few years, and have been happy with every item purchased
Bought these for my wife`s birthday,great buy,sexy and duribility,not a easy combination to find,plan on much more shopping here,thank`s ...
Love them! Great fit and fabulous price. Fast shipping to Australia , thank you so much. Very satisfied
Love my boots -they are hott!
As per other reviews, they do run big - I ordered a half size smaller than usual (was nervous about this since I have very wide feet) and they are perfect!
It only took a few days to break them in and they are continuing to get more comfortable with each wear.
It was my first time to purchase from LeatherUp.com and I was impressed with the prompt service and great price, would definitely recommend these boots and your service, thank you!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

