On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
These boots are awsome. I bought my last pair of boots from Harley Davidson and they weren't as well built as these. The only thing I did wrong when buying these was I orderd an 81/2 instead of an 8 because I found that most boots run smaller. Wrong these boots run a 1/2 size bigger, I think. But I love them so much I'll just wear an extra pair of socks, because I don't want to send them back.
I bought these as a Christmas present. I know these boots will be a hit. I tried them on and I wanted to keep them!!
Order took awhile as it was part of an exchange for a different item but the wait was worth it. The boots are about a half size larger but with a couple of socks, it is comfortable when walking. I do find the top of the boots having too much room which tends to feel a little clunky when walking. Maybe adding a stretchy elastic for a closer fit around the calves would help. The styling with the flames on the sides is awesome with the silver buckle certainly demands attention! Although a bit heavy weighted, the soles feel very durable, stable, and comfortable. Overall, the ease of slipping the boots on and the side flames are worth the price!
i love these boots! they fit just right, they look good and are well made. got here fast, you cant beat the price! gonna wear them to the bike rally in branson this may!
dear leatherup, the boots look great, would liked to see a better selection of smaller sizes. but the girl friend loved them. thanks ron from oregon
I love these boots. They are very cute and true to size but I haven't had a chance to wear them while riding yet. Darn work!!!
WOW - These boots look great - fit great - true to size - heavy duty - my 6th purchase with LU - and I'll be back
The boots are really cool looking. Very sturdy. Like the style. I should have ordered a half a size smaller as they run bigger. I didnt want to spend the money to send back,so I put Dr Scholl gel inserts in them and that took up the extra space. Now they are great.
I'll begin by saying that I was very pleased with the prompt delivery of this product. Within a few days of the purchase, they arrived at my doorstep!
Secondly, they were everything that I had hoped for. After seeing the quality and detail of these boots, I was amazed that I was able to purchase them for such a low cost. They are something that you would expect to pay a great deal for. The soles of the boots provide a remarkable grip and the overall comfort is an added benefit. I absolutely love these boots! I'd wear them to sleep in if I could get away with it!
I just got these yesterday & was disappointed that they fit at least a full size larger than the size 7 I always wear. I have to send these back for a size smaller. Otherwise, they are awsome. Beautiful craftmanship & look great!
Right out of the box...awesome! Size is perfect and probably the comfortable boot I now have. I would definately recommend them.
The Boots fit real well. Ordered them in my shoe size and they fit great. One complained about the boots, they are super stiff the first few times. Take an extra pair of shoes along. Love the style and am currently trying to break them in
They are too big for me! But, no worries, my girlfriend can wear them!
Boots are very comfortable, but I wish I had only gone down 1/2 size instead of a full size so I'm wearing thin socks. They haven't stretched out but I've only worn them a few times. Metal plate is not on both sides of the heel, just on the outside. Doesn't bother me, but I thought others might want to know. Great construction and quality. I would highly recommend to anyone looking for a solid motorcycle boot for ladies. Also, the toe is very hard so shifting doesn't hurt like in other boots.
Quality is A PLUS!!
I bought these boots a 1/2 size smaller then I usually
wear, and am glad I did! I had read that they run big
on the reviews, and they do!!
They are a very comfortable boot, I love them!!
I really love these boots and am glad I bought them. I definately found it to be very true that the boots run big. luckily I read some of the reviews and ordered a half size smaller than I usually wear. Another nice thing about these boots were that they shipped pretty quickly. I was suprised when I received them so quickly.
wonderful boots nice fit easy to break in fast shipping no complaints great price
I can't even tell you how awesome these boots are. They are the best boots I have ever owned including my Harley boots. They do run big, I wear an 8 wide and these 8's are still big. I can wear insulated socks and they fit perfect.
I love them so much that in the spring I am going to order a pair in 7 1/2 so I can wear them all summer. Just love love love them.
I am a very satisfied Flame Boot wearer! Tips from previous customers steered me to purchased 1/2 size smaller. Worked out excellent. And, even if I am a grandmom, I love 'em. Thx
Just received my boots... and I LOVE them. Great fit, comfortable and stylish! Great service... I had to return a jacket last Christmas.... no problem. Will use LU over and over again.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members