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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Joe A.
Argentina
1 review
0 helpful votes
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after reading the reviews ,
October 10, 2019

after reading the reviews , i ordered 1 size smaller than my usual and the fit was great , but the cushion insole is questionable , which was the reason i purchased them , but the quality of the leather is high and the boot is well made , so i,ll add some insoles , but definitely a good buy, as usual with leatherup delivery was fast.

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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Boots came in a few
October 10, 2019

Boots came in a few days they fit perfect I have wide feet and i was surprised they fit so well.They broke in the first day i wore them i would definatly buy another pair. thanks

Date of experience: October 10, 2019
Martha W.
Argentina
1 review
0 helpful votes
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I wear appliances in my
October 10, 2019

I wear appliances in my shoes, so when I put them in the boots and tried them on, it was a perfect fit. Very comfortable and the sole grips the pavement at stop signs. Nobody likes a boot to slip on the pavement!! GREAT boot! Well worth the money!

Date of experience: October 10, 2019
Chris E.
Argentina
1 review
0 helpful votes
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Purchased for my son he
October 10, 2019

Purchased for my son he loves them and has worn them every day since they arrived. Best boot he has ever worn in a long time. Would defenatly recomend them to any one who asked about purchasing a pair of boots.

Thanks Leather-UP

Date of experience: October 10, 2019
Tony F.
Argentina
1 review
0 helpful votes
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Great boot. Wear them every
October 10, 2019

Great boot. Wear them every time I ride, which is daily. I was a bit reluctant to order a boot without laces because I have never had a slip on pair before but this is a decision that I do not regreat. Love the way the boots fit and are comfortable enough to wear all day.

Date of experience: October 10, 2019
Daniel G.
Argentina
1 review
0 helpful votes
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Great boots, so far. I
October 10, 2019

Great boots, so far. I just wish that I could order 11.5 instead of a 12

Date of experience: October 10, 2019
Tony L.
Argentina
1 review
0 helpful votes
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Very Comfortable boot. Shipping was
October 10, 2019

Very Comfortable boot. Shipping was very quick. Fit is right on.

Date of experience: October 10, 2019
Amy U.
Argentina
1 review
0 helpful votes
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These are great looking boots
October 10, 2019

These are great looking boots but run about one size large. I added gel inserts to mine and that tightened up the fit. They are heavy and bulky, but that's the trade off for good foot / ankle protection. I think I'll like them even more as I ride more this summer.

Date of experience: October 10, 2019
Bill Y.
Argentina
1 review
0 helpful votes
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The left boot fit well
October 10, 2019

The left boot fit well and seemed comfortable, hence the 3 stars. The right boot was another story. I couldnt figure out why my larger foot (the left) fit so well and the right was tight and ill shaped. After a few minutes of walking in them to warm up the leather I noticed the right boot was a women's. Then Leatherup told me since I was returning not exchanging I had to pay shipping....for an error on their part that is poor customer service. Will never order anything from this site again.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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Great quality boot for the
October 10, 2019

Great quality boot for the price - found the fit was a bit big.

Date of experience: October 10, 2019
Thomas A.
Argentina
1 review
0 helpful votes
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I have looked at motorcycle
October 10, 2019

I have looked at motorcycle boots for two seasons now and kept comming back to these boots. The reviews always seemed favorable but I just wasn't sure about ordering boots online. I tride on a pair of boots that were similar at a motorcycle dealer, but more exspensive. I have had my boots about 3 or 4 weeks now and I like them very much. The soles are great! If the leather holds up as well as I know the soles will they will be well worth buying

Peter from Vermont

Date of experience: October 10, 2019
Daniel E.
Argentina
2 reviews
0 helpful votes
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The boots are of great
October 10, 2019

The boots are of great quality and fit, and they arrived within a few days after ordered. I couldn't be happier with this purchase!

Date of experience: October 10, 2019
Angela J.
Argentina
1 review
0 helpful votes
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excellent, the fit is good.
October 10, 2019

excellent, the fit is good. wore them all day walking and ridding and didnt have no probles. I highly recomend them to anyone. good buy for the price.

Date of experience: October 10, 2019
Paul F.
Argentina
1 review
0 helpful votes
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To echo what others have
October 10, 2019

To echo what others have said - great pair of boots, especially for the price!!! Very comfrotable, true to size and most importantly they look dead sexy while riding :)

Thanks Leather Up!

Date of experience: October 10, 2019
Barbara F.
Argentina
1 review
0 helpful votes
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Size 12 fits me perfect
October 10, 2019

Size 12 fits me perfect as a size 12 wide. I wish I would have ordered the taller boots but these work fine. Comfortable and look good. I did add some "super feet" just because. Fast shipping. Leather up comes through again. Thanks.

Date of experience: October 10, 2019
Cynthia L.
Argentina
1 review
0 helpful votes
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A very nice pair of
October 10, 2019

A very nice pair of boots. The fit is true to size and the quality seems to be quite good. I did a 450 mile trip the 2nd day I had them, with no issues. I was very surprised with the comfort, when not even broken in yet. I would definitely buy again.

Date of experience: October 10, 2019
Laura Q.
Argentina
1 review
0 helpful votes
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Left boot bigger than the
October 10, 2019

Left boot bigger than the right. I wear a size 11 ordered a 101/2 still loose. But will have to deal with it since I wore outside.

Date of experience: October 10, 2019
Brian X.
Argentina
1 review
0 helpful votes
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My girlfiend picked these out
October 10, 2019

My girlfiend picked these out for me and they look good. We had to wait for them to come back in stock and it was well worth the wait. I selected a size smaller as suggested in other reviews and it was a goood chose.

However, they were a little tight upon first trying them on. I put a little mink oil on and wore them around the house. They now fit perfect. I'm a long time LU customer and they are always price to sell with good quality to match.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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I normally wear a 10
October 10, 2019

I normally wear a 10 1/2 shoe-boot, but these were a bit big, so had to send them back for a size 10. After wearing these boots for a day, they are extremely comfortable to wear. Great boot for the price!

Date of experience: October 10, 2019
Steven C.
Argentina
1 review
0 helpful votes
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Purchased these boots over six
October 10, 2019

Purchased these boots over six months ago and I can't complain! Awesome boot for the price! They look and feel great! Only thing is if you're going to use them with a pair of new socks, be prepared to have them dyed by the boot. Thanks LeatherUp!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States