On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent Boot! Fit great and no problems walking in them. Easy on easy off.
This boot is a great deal. Ordered my exact size and it fits perfectly. Showed them to my friends and they wrote down the Leater Up web address. I've only worn the boots for a month but the quality assures me they will last a long time. RonG
I bought these boots as a present for my husband. I was a little worried because he has wide feet and sometimes has difficulty finding shoes that fit comfortably. From the moment he put them on he was comfortable in them. There was enough room to even put some extra cushion insoles in them to give him additional comfort. He loves them. Thanks for a great product at half the cost of the name brand motocycle companies!
Great Boots! Well made and good quality, can't go wrong for the price. Only downside is they come up about half a size bigger than they should be.
The boots are very comfortable, but only after breaking them in. The heel is especially hard and I developed some really bad blisters on both feet in the first few hours of wearing them. I have a pretty wide foot and was disappointed that these did not come in a wide size. I decided to go for them anyway. At first, my foot felt very cramped in the toes. After about a week of wearing them, they broke in and are now very comfortable. My toes don't feel so cramped and the hard back doesn't bother me. I should note that these boots run AT LEAST a size big. I usually wear a size 10-10.5. I ordered a size 10 and had to exchange them for a size 9.
My husband is very pleased with the boots that I ordered for him. We will definitely recommend them to our friends.
good quality, great price, boot tends to be on the narrow side causing a longer break-in period than normal
great pair of boots definitely order one size down from your normal sneaker size though
Excellent quailty, perfect fit, you cant go wrong with Leather UP. fast shipping, just buy you wont be sorry
I' had been looking for a short motorcycle boot for about 2 years in our local stores to no avail. An out of town Georgia Boot vendor advised me he could get a pair for about $120 dollars. Thought that was a little more than I wanted to pay. When searching the internet, I found your site, the harness boot jumped out at me. This was the boot I was looking for. I was sold by the great reviews of this boot. I was not disappointed when I received them 3 days later. I must say that I was skeptical of a good fit due to having a fat wide foot, big ankles that swell during the day Due to my 6', 230 lbs. body. The reviewers mentioned that the boots were cut a little large, and that is a good thing for me. They are an little tight across the bridge of my ankle which will be remedied after the leather stretches. With thin boot socks on this boot is the most comfortable boot I've ever owned . I've noticed my feet don't get as tired as they do with my Timberland's. They fit like a glove and I already can remove them at night using only my toes I can't wait to get them all dirtied up and polished a few times. This definitely has been a good experience for me. Van J., Cary, NC
Great construction, high quality materials. I bought these boots intended for riding but they are so comfortable for use as casual wear, I haven't taken them for a test ride on my bike yet. Maybe one of these days I will. I highly recommend this product to anyone. Thanks LeatherUp!
Man, this boot is very very nice, and comfortable! The photo speaks for itself. Top quality leather. A close macth to the best of any Harley boot out there right now. Perfect fit! This company has their **** together! Fast order confirmation. Fast shipping, they use FEDEX. That means, they deliver on Saturdays! Thanks guys!
Only worn a couple times so far, but very nice quality boot. I always wear 8 1/2, I ordered 8 1/2 and fits fine. As with all stiff boots, I'm sure it will feel even more comfortable with wear.
My husband loved these. I can't find in stores anymore. But he has had these before. They are of high quality. I will be back for more in the future. He doesn't want to be without these.
These boots are very good quality and fit. I give them an A . Be sure to order the exact size you need. Don't go any bigger.
Before I start the review let me thank all the people who wrote the earlier reviews. They were very helpful in answering some of my questions, particularly which size to order. My two questions were the right size and which is the right sole type, flat or lugged. I normally wear a 10 1/2D and the 10 1/2's are a perfect fit to length and width. The body of the shoe is large, even with my high arches, and a double thick cloth sole insert works perfectly to make the fit snug without being tight. The lug soles make the boots a little heavier, but not noticeably so and not as heavy as a standard Vibram sole, and the lugs are composed of softer rubber that makes walking very comfortable. The soft lugs give great traction in mud and snow as well as cushion the foot while walking and standing. I have owned the boots for 1 month. I put them on the day they arrived and wore them for 10 hours, and every day since, without and pain or problems. As for the quality I have compared these boots to many costing 3 times as much and the quality is just as good. The finish is great without a blemish. I also like the orange colored safety sole.
Delivery was very quick only 4 days after I placed my order. I am very happy with these boots and plan on buying a second pair of Xelement boots.
These are a very comfortable boot and have got alot of complaiments, people ask me where I got them and i'm proud to say leather up.com
This is the second pair I have bought for my son. He said they are very comfortable and they fit great. A very nice looking boot.
Great boots for a great price, I really like the way they fit. Looks real good with a shine. Only wish I'd order a taller boot.
I ordered these after reading the good reviews on the webpage. I was not disappointed. These boots are well made and heavy duty. I have a wide foot, and probably should have ordered the next 1/2 size bigger, as these are medium width and I normally buy a wide width. After wearing them for a couple of hours a day though, they are breaking in, and will be fine. These boots will be an excellent riding boot.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members