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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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runs a little big ok with my inserts though. good boot
I found the boots very comfortable and they look good on.
I would rate them a 10. I would recommend them to my friends and others.
3/5/2009
seem to be made well, fit true to size in the toe, but too loose in the ankle/heel. slips when walking.
Wife finally convinced me to buy some harness boots. Thought they would be tough and take weeks to break in. I've had them for 2 weeks and they feel like I've had them for a year. They are the best boots I've every bought
Excellent product !! And very fast shipping this was a pleasurable transaction for a first time buy. You earned a new customer. Thank You Leather Up
Great fit and fairly comfortable right out of the box. Good quality leather upper and sole. They should feel even better after they're broken in. You can't beat the price. Prompt shipping. great service. These are the second pair of boots I've purchased from LeatherUp, and I'm happy with my purchase experience both times. Mark W. from Leesburg, FL
Great boot and not just for the price. Very comfortable. This was my first foot wear purchase without being able to try it on before hand and the fir is perfect. I will not hesitate to purchase from Leatherup again.
An excellent product for the money once again well done leatherup!! The boot is a good fit so make sure you order your correct size. They were comfortable right away. FYI this boot is better suited to a bike with heel and toe shifter. On the otherhand it has great grip and feels secure at all times and on all surfaces. I know I'll be back again and again. Steve - AZ
Fast shipping. Great boot at a great price. Runs slightly big for the size.
Great boots, wear and looks great. Will not go wrong with these boots.
I waited until I've owned these boots for about six months before reviewing them. I can say that these boots were an excellent purchase and are as good as anything out there. I've literally worn these boots every day since I bought them. No kidding. I put them on in the morning and they don't come off of my feet again until evening when I go to bed. They are well-made, comfortable and seem to be indestructible. The only time they've come off my feet is when I put my running shoes on to go running and I think I wore a pair of dress shoes at a wedding. Otherwise, they're on my feet. In that time, with a lot of serious biking and just plain old daily commuting, the boots hold up, are warm in the cold and cool in the hot. Literally, I've never lived in a pair of boots or shoes before I had these. I also use them on my nearly daily bike rides where I put a lot of force between them and the pedal. I think I'll probably get at least another year or so or more out of these and they can probably be resoled. I tend to pronate, so the outer heels are showing wear, as with all my shoes, but it's really not so bad at all. I usually wear shoes out really fast because someone who pronates wears soles out so unevenly, but these babies are holding up. This is probably the least expensive pair of high quality boots you can buy. They're less than half the price of, say, Frye, but of course, Fryes (along with Chippewa) are the Harleys of boots. Nice if you can afford them, but you can do as well for less. These Xelements are great boots and a great value.
The boots are awesome and I received good fast service. The first pair I ordered were too big so I had to return them. The return process and reorder went very well.
Great boot construction and style especially for the price, but as others have said it runs a size big. If 8 wasn't the smallest size I would have exchanged them, but added an insole and they will work fine as a motoercycle boot - just won't take them out hiking for the day,
These boots are a get what you pay for deal. There is no lining in the boots uppers, and the thick hems inside will irritate your chin and foreleg area. The size fitting is a little wierd, makes your foot slide up and down in the back when you walk. They get a little better after break in. Solid construction, but not so much in comfort. Price is right if you don't mind the lack of comfort. I use them for ridding only, can't stand them for everyday use, or anything else.
Great buy. I ordered these boots about 3 weeks ago and I wear them every day. I'm a biker and truck driver and I really beat on these boots. At the end of the day my feet are not sore. I also weigh 270 pounds and have had no back aches while walking. My old boots (very similar to these - no lug sole) were tearing my feet apart. I also paid $180 for my old boots. Great quality leather. I was caught in a heavy down pour and not a single drop of water penetrated the leather. It took me about 1 day to break them in.
Very nice boot. Better fit and comfort than any of the Harley boots I've owned. Definitely worth the price. I wear them nearly every day and they broke in quickly.
Fast service and excellent boots. Strong construction and great style. Easy to get on/off and comfortable. I'm impressed.
For the money, there's no way you can beat these boots. Construction and coloring and overall comfort seem top notch. However... I wear a size 8 1/2 shoe, and I read that these ran a bit large. So I ordered size 8, and they were too big still. That's the smallest size. I sent them back only because of that.
Really awesome boots, they are as good as they look on the picture, I rode 120 miles last week and they feel great, good price, delivered on time, good job leatherup guys, I love my boots, thanks
Size was a little big. Had to return !st pair and get 1/2 size smaller. 1st pair was very soft leather, 2nd pair was stiffer. overall good boots, but exchanging took a long time and we wish the 2nd pair was as supple as the 1st...
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members