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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I love my jacket, that is why I have bought 2 of them!
I was pleasantly surprised at the quality of this jacket. It arrived within a week of ordering . I normally wear a 16-18 in jackets but decided to order the 4XL and it fits perfectly. This is my first order from Leatherup and I am going to order again.
LOVE MY WHITE LEATHER JACKET. I normally wear a 18/20, couldn't find the measurements, so because of a review I saw about the jacket running small, I ordered the 5 xl. It fit perfect. I hope this helps someone else when ordering.
Great jacket. Nice, soft supple leather. But order it larger than you think. I'm a 16/18 and a 4x works good.
Not happy with this purchase. The outside zipper was extremely awkward, and difficult to pull up. The zipper on the right boot broke within 2 weeks. The bulkiness of the front/toe area makes shifting more difficult too.
I encountered a problem initially with the jacket in that it wouldn't completely unzip. I called the company to ask how to return it. I, with the approval and knowledge of the representative, attempted vigorously to unzip the jacket and finally succeeded. It may still remain as a glitch in the product yet I'm prepared to endure it as the line of these jackets has run their limit.
Perhaps a more overall check of more commonly perceived 'working' mechanisms of a product should be addressed. It requires more work and time yet will reduce those 'every once in a while' incidental occurrences to a minimum.
The jacket otherwise is enjoyable & very nice--and nicer for the price.
I gave it to my wife 'today' for Christmas. She has not worn it yet. It fits in the shoulders and arm length but she cannot zip it up. (she can as soon as she looses some mid-weight). It looks good on her to wear it open. The only complaint I have about it is that I did not know it was made in China until I saw the label. Had I known that I would probably not have ordered it. The zipper is hard to start due to the way the leather covers it. I read some other reviews and saw that others have the same problem. That will not be a problem for her in the beginning. The coat really looks nice. When I got my three wheel trike (moped), I ordered a leather jacket from them over a year ago and still get inquires from people as to where I got it. I wear it even when I am not riding my moped. Earl
I love this jacket. As most of you know, it is EXTREMELY hard to find a white genuine leather jacket that want cost you an arm and a leg. It looks great and the quality is excellent. I thought it would be one of those straight shaped, do nothing jackets with no "FLAVOR". Not true, this jacket has a lot of "FLAVOR" whereby it fits perfect to the woman's frame and is very flattering to the body form.
The only problem I had is that they seem to run a bit small (1 to 2 sizes depending on your build). Wearing a average size 12 and ordered a large. Although it fit, zipping it was a struggle and when closed, it fit extremely close in chest and arms. I returned it for an XL, which Leather UP made smooth and easy. I am looking really hard at the red one. Might have to snatch it up as well. STOP THINKING ABOUT IT, GET ONE...YOU WANT REGRET IT!!
Good packaging, fast delivery from Leather Up, fit as expected.
Very good boots. I can slip them on and off without undoing the laces. A lot of grip on the soles. I ordered a size 9.5 but found they ran a bit big. Size 9 is a perfect fit and as usual Leatherup made the exchange a breeze.
I needed a little more leg length benefit from the boot I was looking for because my bike is tall and reaching the ground with my entire foot flat was a challenge. The Vulcan Men's Fiery Motorcycle Boots met my needs very well. The fit is really comfortable. I love the zipper on the outside. It's really easy to use. Because it is still winter time where I live I've been wearing the boots around the house to break them in a little. Very comfortable!! Actually, if the truth be known, I just can't wait to get out on the road with my bike. Unfortunately, this wont be until the end of May.
this is a very high quality saddle bag. reinforced with thick plastic inside to retain its shape. large enough for my laptop case. a great value for the price. a bag like this would most likley cost twice maybe three times what i paid
Easy to install, look great, hold their shape, lots of room, A
The Saddle Bags are AWESOME!!! Hold there shape.Nice looking.
Great Quality.I'm VERY happy with them.The look Sweet on my V Star 1100 Classic.I did have to make some modifications to keep them off my exhaust.
These bags are AWESOME!! I went back and forth on ordering these, glad I got them. I would expect to pay at least twice as much as I did. The quality of these bags are top notch and they look great on the bike. I put them on an 07 sportster 1200 Custom. I wanted some large deep bags for road trips, these fit the bill. I'll do another review after my next road trip so we'll see how they hold up.
Fit on my 2007 Suzuki S83 as if they were made specifically for it. Nice fit and great price.
Nice bags for the price. Easy to install. Just had to trim some of the over the fender flaps. Just a little off each end and everything is fine. Haven't put many miles on them yet, but that's coming the end of June. You may hear from me again, and then maybe not... : )p
Bought this for my 2012 Sporty and it was a perfect fit. Easy to install with enclosed tie downs and with the handle being able to fit over the cushion, I was able to provide a very secure fit. Definitely recommend.
Got my new Windvest 14" smoked winshiled today and immediately noticed the difference, as compared to the stock RG windshield. no buffeting and could hear the stereo a lot easier. glad I bought it!
We looked for saddlebags all over and found these. They are exactly what we were looking for! They are large enough to put our jackets in if get too warm for them, they are very sharp looking and good quality! Very happy with this purchase!!
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members