Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Susan O.
Argentina
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

These boots really are as
October 10, 2019

These boots really are as comfortable as all the other reviews have said! I wear them all day when I ride, and my feet never get sore, and I am on my feet a lot. I ride an R6 and these boots fit the pegs just right, the heel grabs the peg when I'm shifting/braking, and it's easy to transition to the ball of the foot after shifts, etc. Plus, they look pretty sweet, you might feel like a badass just wearing them around.

Date of experience: October 10, 2019
Anthony U.
Argentina
1 review
0 helpful votes
Follow Anthony U.
Unfollow Anthony U.
Share Review
Report Review

Just got these boots and
October 10, 2019

Just got these boots and took them for a long ride today and they are amazing. So comfortable and functional. Well worth the money and Leather up got these boots to me very quickley. Awesome product and service.

Date of experience: October 10, 2019
Betty Q.
Argentina
1 review
0 helpful votes
Follow Betty Q.
Unfollow Betty Q.
Share Review
Report Review

Love these boots! Size was
October 10, 2019

Love these boots! Size was right on. LeatherUp has the best stuff and the pricing is great. I've bought jackets, vests, helmets and boots. All were excellent quality!

Date of experience: October 10, 2019
Diane X.
Argentina
1 review
0 helpful votes
Follow Diane X.
Unfollow Diane X.
Share Review
Report Review

great boot love the style
October 10, 2019

great boot love the style too it go with my jacket that I had for 20 years. Now my frends want them and I told them where to go but they are not leather type but hope they try something different. I grew up with leathers and biker so

Date of experience: October 10, 2019
Eric M.
Argentina
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Awesome boots 2nd pair I
October 10, 2019

Awesome boots 2nd pair I have purchased, easy to break in, very comfortable, easy on and off. I wore the heck out of these and they lasted longer than ant boots i ever purchased...... Will buy again after I wear these out. Thanks Great Deal!!!!!

Date of experience: October 10, 2019
Sam U.
Argentina
1 review
0 helpful votes
Follow Sam U.
Unfollow Sam U.
Share Review
Report Review

I have to agree with
October 10, 2019

I have to agree with all the other 5 star reviews. Buying online with wide feet is a little dicey, but I took a shot, ordered these a 1/2 larger than I measure and they fit perfect. They feel great as it is, but I took out the factory insoles, put in a pair of Spenco inner soles WITH a pair of odor eaters, and out of MANY pair of boots I own, none el cheapo, and you can't beat these boots. Good for ridin' workin' whatever. The COOL FACTOR is right on it. if your reading this and himmin and hawwin about them ..BUY THEM.

Date of experience: October 10, 2019
Anna E.
Argentina
1 review
0 helpful votes
Follow Anna E.
Unfollow Anna E.
Share Review
Report Review

Well, I've had my boots
October 10, 2019

Well, I've had my boots for about a year now with no issues. Very comfortable, durable, and very nice looking. But today, the heel separated from the main sole of the shoe. I hope Customer Service does the right thing. But even if they don't replace my boots, I may still buy another pair.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
Follow Barbara Z.
Unfollow Barbara Z.
Share Review
Report Review

First off great service,fast delivery.
October 10, 2019

First off great service,fast delivery. and great products,but the boots have too much of a heel feels like your jacked up in the back otherwise great boots. the bag and rear foot boards are great. Going on trip soon trying out the bag hope it holds enough clothes for 4 days. thanks leather-up love your products. D.Hust from N.D.

Date of experience: October 10, 2019
Sam D.
Argentina
1 review
0 helpful votes
Follow Sam D.
Unfollow Sam D.
Share Review
Report Review

I wear a 9.5 size
October 10, 2019

I wear a 9.5 size shoe but have narrow feet. The strap on the top of the boot loosens and tightens accordingly. Great fit. Soft interior. I am very impressed with the quality. Found a new home to order boots...

Date of experience: October 10, 2019
Brian H.
Argentina
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Took a chance on these
October 10, 2019

Took a chance on these cause I have a wide foot . Not too wide cause these boots at standard width broke in real nice in about a day . Arrived super fast so I was able to use them on my north run . Second pair of boots from these people and probably not my last . Easy to brake in . No problems as of now .

Date of experience: October 10, 2019
Martha F.
Argentina
1 review
0 helpful votes
Follow Martha F.
Unfollow Martha F.
Share Review
Report Review

Great product, well made at
October 10, 2019

Great product, well made at superb price, they fit me perfect very comfortable, I'll buy them.

Date of experience: October 10, 2019
Mary X.
Argentina
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

I bought these boots for
October 10, 2019

I bought these boots for my husband for Christmas and he says that they are very comfortable, durable and fit his wide feet well. I think the price cannot be beat. We are both VERY happy.

Thanks!

Date of experience: October 10, 2019
Rebecca A.
Argentina
1 review
0 helpful votes
Follow Rebecca A.
Unfollow Rebecca A.
Share Review
Report Review

I love these boots! I
October 10, 2019

I love these boots! I got them two days before a long ride and was able to wear them rather comfortably for the entire day with no discomfort. They appear very well made, so I expect them to last a long time.

Date of experience: October 10, 2019
Amanda L.
Argentina
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

Boots are a little wide
October 10, 2019

Boots are a little wide for a standard D width other than that they are awesome

Date of experience: October 10, 2019
Dorothy T.
Argentina
1 review
0 helpful votes
Follow Dorothy T.
Unfollow Dorothy T.
Share Review
Report Review

I loved the look of
October 10, 2019

I loved the look of these boots, and thought for the price, why not try them. I ordered them on a Sunday night, and by Thursday, they were at my front door. I love the feel of these quality leather boots, and am thrilled at the fit. I compared them to my wife's Harley-Davidson boots that cost twice as much, and would buy mine again hands down.

I ordered the size I normally wear and they were perfect. They are great walking and riding boots, and are comfortable on my forward-control bike. I will be buying these again.

Date of experience: October 10, 2019
Kimberly A.
Argentina
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

Never ordered footwear online before
October 10, 2019

Never ordered footwear online before and was hopeful they'd fit, and when they showed up real quick, they fit! The smell of leather is rich. First try, they were pretty stiff, but they started working real well after a short time. Cool boots and work well on the bike. Great value. I just like 'em.

Date of experience: October 10, 2019
Diane E.
Argentina
1 review
0 helpful votes
Follow Diane E.
Unfollow Diane E.
Share Review
Report Review

I purchased exelementbiker kace up
October 10, 2019

I purchased exelementbiker kace up boots first in size 10 1/2 which is my normal size. They were to big so I returned them for a whole size smaller 9 1/2 now the return was easy they were very helpful with the exchange. Now it took a week but it was during Christmas so that was all good. Now the boots well they fit very nice I could've gone with a size 10 easy but the 9 1/2 will be great. The leather is outstanding and with them being such good thick leather they will break in nicely. I give 5 stars all the way around.. And leatherup... You guys did great again. I sure love my ex element gun pocket leather motorcycle jacket as well as my new ex element boots... I'm just waiting on your brown gun pocket leather jacket to go on sail so I can afford to purchase it as well... Thanks again and u could always comp me that jacket:-) :-) :-) :-) :-) extra large :-)

Date of experience: October 10, 2019
Mary L.
Argentina
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Share Review
Report Review

Excellent Quality and price. Service
October 10, 2019

Excellent Quality and price. Service was very good. I had to return for another size but feel this will be handled just as well. Will do business here again and reccommend to others.

Date of experience: October 10, 2019
Margaret X.
Argentina
1 review
0 helpful votes
Follow Margaret X.
Unfollow Margaret X.
Share Review
Report Review

Fits great. I had quite
October 10, 2019

Fits great. I had quite a few lookers and a number of compliments and of course I mentioned Leatherup. Great price too. .Thanks again. L

Date of experience: October 10, 2019
Robert F.
Argentina
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Great boots but ....... when
October 10, 2019

Great boots but ....... when are you going to stock size 11, 11 1/2, and size 12 ? I need a new pair but I am unable to order another pair until you restock bigger sizes once again !

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States