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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul Y.
Argentina
1 review
0 helpful votes
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Great looking jacket! I'm 5'10
October 10, 2019

Great looking jacket! I'm 5'10 170lbs with a 72 inch reach and ordered a large which fits well. It has enough room to fit a hoodie for extra warmth if needed without being too loose without. I did not realize it had no back armor when I ordered it, but would have gotten it regardless. for the price I don't think I would have found a better jacket with the vintage look with armor I was looking for.

Date of experience: October 10, 2019
Bob T.
Argentina
1 review
0 helpful votes
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I have worn this jacket
October 10, 2019

I have worn this jacket once but it appears to have good quality. I usually wear a medium, ordered a large and had to return it for an extra large. It fits a little snug but it's leather and it will stretch. The HD jackets fit snug also so I think this may be the norm. The jacket is heavy, weighing approx. 10 lbs. Overall I am happy with my purchase and look forward to breaking it in.

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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Bought this as a gift
October 10, 2019

Bought this as a gift for my partner's Brother; he really liked it and was very impressed. Fits him perfectly, he loved the smell of the leather.

Date of experience: October 10, 2019
Jim P.
Argentina
1 review
0 helpful votes
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This Boone Charcoal Jacket is
October 10, 2019

This Boone Charcoal Jacket is top Notch!! I received the jacket in 3 days and was surprised on the quality for the price !! i am 5 foot 10 inches 200 lbs and the medium fit with room!! Bjuy this jacket you wont be sorry you did!!

Date of experience: October 10, 2019
Karen C.
Argentina
1 review
0 helpful votes
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received in timely way. The
October 10, 2019

received in timely way. The weight of the leather was {thickness} was different than my other EXLEMENT jacket that had the two beige strips on arms ,which I love.

This Charcoal jacket was nice in every way except not the same grade leather and the collar should be up more like the Cafe Racers jacket , I'm disappointed in material and cut.

Cost is good

Durability I'm sure will hold up

Features ..Bad collar Too low slung.

Finish is awesome with the aged look, broken in look.

Fit ; collar needs to be higher, in front to keep wind out.The rest was excellent

Overall :If you order ask about collar The rest is great I'd give it 4 stars. Looks really good on me my girl said .

Date of experience: October 10, 2019
Jay X.
Argentina
1 review
0 helpful votes
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6'2" - ~220lbs. I really
October 10, 2019

6'2" - ~220lbs. I really wanted to like this jacket. The brown, distressed leather is what I was looking for. Overall, it's a well made leather jacket that fit right out of the box. With the liner still in, it was snug enough to feel fit to my body (I work out) and a little room just incase I add a pound or two over the next few years or if I were to wear a shirt and a thin sweater (think thin thermal sweater). The arms were also nice and long for reaching forward. My only issue, and the reason I HAD to return it, was the zippers on the sleeves. All of my other jackets have had the sleeve zippers in the forearm area, but this jacket (for some strange reason) has the zippers on top of the forearm. If they were in the regular place, i would have kept it. Unfortunately, when the sleeves are unzipped, they get in the way when you try to put your hands in any of your pockets. They also expose the arm rather than protect it. Bummer.

Date of experience: October 10, 2019
Kevin Z.
Argentina
1 review
0 helpful votes
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Just got my jacket, I'm
October 10, 2019

Just got my jacket, I'm 5' 8" 185lbs I ordered a large, fits perfect ! The weight and look of the leather is way beyond my expectations. This jacket is worth every penny, compared to my $ 500. harley jacket which is now a permanent fixture in my closet !

Thanks Leatherup .

Date of experience: October 10, 2019
Nicole P.
Argentina
1 review
0 helpful votes
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Got mine last week.Looks very
October 10, 2019

Got mine last week.Looks very durable. I'm 5'9", 190 lbs. soaking wet. I had to have the sleeves altered,think I have short arms,but the large fit me good otherwise. $169. for the jacket,$50. for the alteration,which ain't bad since the Indian Motorcycle jacket is $500. Can't wait for winter here in Texas so I can wear this Rascal. Ride Safe!

Date of experience: October 10, 2019
Paul W.
Argentina
1 review
0 helpful votes
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This is a serious leather
October 10, 2019

This is a serious leather coat. It's heavy and made exceptionally well. It has plenty of features and the fit and finish is that of a leather coat costing $400. My ONLY complaint is that the lining feels cheap. The zip out liner is made well, but the permanent mesh one just feels like it can easily be snagged with a watch and ripped. Also, the pockets for removable armor don't seal well. Therefore, when you put your arms in the sleeve, your hand tends to ram right into the mesh pockets. Overall, this an excellent riding jacket that looks cool. WELL worth the price tag.

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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6' 2" 185lbs - Bought
October 10, 2019

6' 2" 185lbs - Bought the large and it fit perfectly. Heavy duty, seems to be well made and cannot wait to test it out. Great Jacket.

Date of experience: October 10, 2019
Mary Q.
Argentina
1 review
0 helpful votes
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Just bought my husband this
October 10, 2019

Just bought my husband this vest it is made really well and seems to fit true to size he loves all the pockets. This was a really good buy and I'd recommend it to everyone who wants a vest with lots of pockets and has adjustable sides for a perfect fit.

Date of experience: October 10, 2019
Karen V.
Argentina
1 review
0 helpful votes
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Received my vest a little
October 10, 2019

Received my vest a little over two weeks ago as a birthday gift to myself, and I absolutely love it. I wear a large and was a bit unsure about the fit at first, but when it arrived and I tried it on, and it fit perfect. I love all the pockets that it has, including the left/right inside gunpockets for either hand. I've looked online and locally, and could'nt find a vest like this one for the price. I can honesly say, it's everything that I expected.

Date of experience: October 10, 2019
Ben C.
Argentina
1 review
0 helpful votes
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I have way too many
October 10, 2019

I have way too many jackets but most look new. So I liked the look this one and decided to order. Looks even better than I imagined. I think my favorite now and I have several Harley Davidson brand jackets. I would agree with one of the other comments about the lining. It's put together well but looks like they could spent a few dollars more and used a better material. That said still a really good price for a great looking, nice leather, jacket.

Date of experience: October 10, 2019
Stephen L.
Argentina
1 review
0 helpful votes
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Great looking jacket, I thought
October 10, 2019

Great looking jacket, I thought I would be bothered by the worn edges on the fabric but no it looks amazing. I am 5'7 and 180lbs and the medium fit perfect. Would have liked some back armor though.

Date of experience: October 10, 2019
Thomas X.
Argentina
1 review
0 helpful votes
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Unbelievable value! I was very
October 10, 2019

Unbelievable value! I was very pleased with the quality!

Like others say, order a size or two larger than you typically wear. I usually wear a large in a jacket. I ordered a x-large which fit well. It has the ability to expand on the sides which will help when I want to wear this over another jacket, etc.

LeatherUp service is great. Shipment arrived within just a few days of the order!

Date of experience: October 10, 2019
Jason N.
Argentina
2 reviews
0 helpful votes
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Awesome product!! And Great price!!!
October 10, 2019

Awesome product!! And Great price!!! What more can you ask for Love it!! Thank you Leather Up.com!!!!

Date of experience: October 10, 2019
Jack F.
Argentina
1 review
0 helpful votes
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this was a gift for
October 10, 2019

this was a gift for my brother-in-law, he was totally surprised & very happy with his brother for blessing him with this awesome gift..

Date of experience: October 10, 2019
Mark Z.
Argentina
1 review
0 helpful votes
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After the snafu was taken
October 10, 2019

After the snafu was taken care of . I got my vest right color right size right vest fits great I love it . Thinking about a brown one next

Date of experience: October 10, 2019
James F.
Argentina
1 review
0 helpful votes
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I found this vest to
October 10, 2019

I found this vest to be very comfortable, the leather quality is good. The ordering and delivery were excellent and simple.

Date of experience: October 10, 2019
Steven A.
Argentina
1 review
0 helpful votes
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Great vest loved all the
October 10, 2019

Great vest loved all the pockets. I always have to order a size up from what I wear on anything I have ordered. The only problem I had was one of the laces had a weak spot and broke. I will be getting stronger leather laces for it.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States