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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Amy C.
Argentina
2 reviews
0 helpful votes
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Just got my jacket in
October 10, 2019

Just got my jacket in the mail. Shipping was right on time, and the jacket looks and feels great.

I don't know what people are talking about; getting a size up from what you normally wear. I ordered a medium (my normal size) and it fit PERFECTLY, even with a sweatshirt underneath. If you're iffy on what size you are just talk to a Leatherup rep and they will guide you on the right path to jacket fitment!

All in all this jacket look great, fits great, is very warm and the gun holster is a nice added bonus. Thanks Leatherup!

Date of experience: October 10, 2019
Jay L.
Argentina
1 review
0 helpful votes
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I absolutely love the look
October 10, 2019

I absolutely love the look of the jacket. Would like to see a vest like this. I am having my helmet painted to match. Its is cooler in jacket with liner out. You feel the wind moving through it. It is still a little too hot in Houston's 95' humid climate. Will need to try to find protection another way in the heat...I gave it 5 stars for durability. Havent really worn it enough to know for sure. Measure yourself for the chart. I am 5'10" 180# and I had to exchange for the large. The one review of the guy 197# was off

Date of experience: October 10, 2019
Maria W.
Argentina
1 review
0 helpful votes
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What a great jacket at
October 10, 2019

What a great jacket at a great price. My friends can't believe it. My size was out of stock for a couple months and I was anxious to get a jacket, but I'm glad I waited for this jacket. great fit from the start, as if I'd been wearing it for years. Let's face it, I love it.

Date of experience: October 10, 2019
Steven V.
Argentina
1 review
0 helpful votes
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Feel bulky when put on,
October 10, 2019

Feel bulky when put on, but easy to operate motorcycle. Seem to be warm but haven't had a real test for cold yet. I wear 2xl in River Road insulated, xl in work gloves, I ordered xl and happy with the fit.

Date of experience: October 10, 2019
Amanda T.
Argentina
1 review
0 helpful votes
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Fit was good, used the
October 10, 2019

Fit was good, used the chart and it was correct for me. A little bit on the stiff side but not bad enough to harm ability to work controls. Sweat was a bigger problem than rain.

Date of experience: October 10, 2019
Jeff N.
Argentina
1 review
0 helpful votes
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i Ordered an XL, the
October 10, 2019

i Ordered an XL, the jacket fits slightly fitted and looks great on me. I'm 5'9, 220 lbs.. Excellent quality. It is definitely worth buying at this price compared to other venders. The only issue i have is their return policy, its expensive to send products back if it doesn't fit. They should work on promoting free shipping on returns or exchanged items. The money spent on returning a product back to Leatherup could be used to purchase another item instead. You guys really need to work on that.

Date of experience: October 10, 2019
Maria Y.
Argentina
1 review
0 helpful votes
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I USED THE MEASUREMENTS IN
October 10, 2019

I USED THE MEASUREMENTS IN THE SIZE CHART AND I FOUND IT RUNS A BIT SMALL. I'M 6'0 AND ABOUT 235LBS. I'M NOT SUPER FIT BUT I DON'T HAVE MUCH OF A BELLY EITHER. JUST HEAVY AND AVERAGE AND THE XL FITS PERFECTLY. I ALMOST WENT WITH THE LRG BUT WAS OUT OF STOCK AND GLAD I DID NOT. THE LEATHER IS NICE AND HEAVY AND THE ARMOR IS DECENT. I LOVE THE GUN POCKET AND REMOVABLE LINER. IT SAYS IT'S DESTRESSED BLACK ON AND IT IS NOT. IT'S DISTRESSED GRAY. EVEN SAYS SO ON THE TAG AND LOOKS LIKE IT IN PERSON. ALTHOUGH IT IS A VERY VERY DARK GRAY. I'M VERY HAPPY WITH THIS PURCHASE.

Date of experience: October 10, 2019
Mike Q.
Argentina
1 review
0 helpful votes
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Great jacket. Love that the
October 10, 2019

Great jacket. Love that the lining zips out and the armor is removable. I had to take out elbow armor a little hard to move in. I'm 5'6 137lb but board shoulders so medium may have been more moveable with elbow armor. Would for sure recommend this jacket. Well made, well priced!

Date of experience: October 10, 2019
Jeff V.
Argentina
1 review
0 helpful votes
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This is an awesome jacket.
October 10, 2019

This is an awesome jacket. I ordered the XL (14). It fit a little snug across the chest so I exchanged it for XXL (16) LeatherUp made the exchange quick and easy. I couldn't be happier.

Date of experience: October 10, 2019
Joseph Q.
Argentina
1 review
0 helpful votes
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I LOVE MY NEW JACKET,
October 10, 2019

I LOVE MY NEW JACKET, IT'S EVERYTHING I HAVE BEEN LOOKING FOR!!!

It's alittle snug, and its a little stiff, but the more I wear it the better movement will be!

Thanks for the awesome Jacket

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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I don't usually send in
October 10, 2019

I don't usually send in reviews but I'm so in love with this jacket I felt compelled to rate it.

I was completely blown away with the quality, fit and design. This was one of the best purchases I made online. There was a minor issue with a zipper pull on one sleeve, the service I received was awesome and the issue was resolved to my satisfaction. The staff was concerned, courteous and quick. Great jacket and great service. Thank you Leatherup. Overall in every category 5 stars.

Date of experience: October 10, 2019
Dan F.
Argentina
1 review
0 helpful votes
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Nice briight color. Hi-Viz indeed!
October 10, 2019

Nice briight color. Hi-Viz indeed! The downside of these gloves is that they are made of extremely stiff material. I personally find it difficult to operate brake and clutch levers, as there just isn't much sensitivity wearing them. Throttle control is not much of an issue, but when you quickly need to move from grip to levers, well, it is quite clumsy.

Additionally, the pinky finger on one of the gloves was pinched during manufacture. I have to force my little finger into its place.

I'm going to keep wearing them, albeit with great caution. Hopefully they will limber up as they break in.

Date of experience: October 10, 2019
Paul R.
Argentina
1 review
0 helpful votes
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I'm impressed with this jacket.
October 10, 2019

I'm impressed with this jacket. first, the thing is HEAVY. I was afraid that a jacket this price would be lacking some leather, but it is definitely a value product! My friend just bought a Triumph jacket and mine is not trumped by it's quality.

Secondly, the fit!!! I wish more people would include details on measurements because I thought I would need a large based on other reviews. I am 5'8", 145 lbs, chest 36-waist 30-hips 39. I have long arms and got the Medium. I actually thought I ordered the large and was happy I got the medium!!! The arms are VERY snug in the elbows with the armor but I'm confident they will loosen as I break it in. the jacket fits like a glove. The arms are long enough and the wrists are definitely snug when it's zipped but I have men's size medium glove hands, and I'd rather be able to zip it down windproof than not. I also have broad shoulders and this thing is good. The armor fits right where it should. My biggest gripe is the elbow restriction but as i said, I'm sure it will break in. A larger size would have been too big in the body!

Others have said that the mesh is uncomfortable against the skin without the liner, but I don't find that to be the case. I think a different material might be a little more comfy, but this is probably the best for hot weather!

I AM VERY HAPPY! I can't wait to get it out on the road!

Date of experience: October 10, 2019
Carol R.
Argentina
1 review
0 helpful votes
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This is a very nice
October 10, 2019

This is a very nice jacket, the learther is soft and supple. Unfortunately it was too big for my wife (we bought the small, which was ever so slightly too big, except the sleeves were over 2" too long.... must be tailored for knuckle draggers)

Wife is 5'2" 109 lbs and normally wears a small or extra small) Too bad because its a lovely jacket for the price and L/U does not offer an XS size.....

Date of experience: October 10, 2019
Kimberly P.
Argentina
1 review
0 helpful votes
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This jacket is AWESOME! Heavy,
October 10, 2019

This jacket is AWESOME! Heavy, warm and feels great. The arm length is long which is what I wanted for a riding jacket. Perfect! I am so happy I ordered it. Keep up the great work.

Date of experience: October 10, 2019
Bill C.
Argentina
1 review
0 helpful votes
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The sleeves are a little
October 10, 2019

The sleeves are a little long...but overall this jacket is very nice. It is heavy and durable. It is also very warm on the cold windy riding days.

Date of experience: October 10, 2019
John D.
Argentina
1 review
0 helpful votes
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I am 5'4 130 pds..my
October 10, 2019

I am 5'4 130 pds..my coat came in an extremely timely manner.. it is above and beyond my expectation. the fit is perfect.. it is a bit stiff BUT I know the leather needs to be broke in.. I am also not use to the body armor but love the added protection.. The coat is amazing quality even down to the stitching... The fact that the cuff has a zipper is awesome.. I will post agin once we actually ride with the jacket on.. but I am so impressed with the quality!!!!

Date of experience: October 10, 2019
Helen W.
Argentina
1 review
0 helpful votes
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A simply beautiful and well
October 10, 2019

A simply beautiful and well made jacket!

I wanted a motorcycle jacket that had some real protection but didn't look too bulky. I needed something that I could wear after I got off the motorcycle and was walking around, and this jacket is perfect. In fact now that winter has hit, I've taken the armor out and wear it as a fashion jacket.

I'm 5' 10" and 190 lbs and the Large fits really well in the shoulders and arms and has a bit of extra space in the belly (which I thankfully don't need). With the liner in it's comfortable to wear as a winter jacket for walking around (although for reference I ususally just wear a hoody until it gets below freezing), and it kept me warm on the highway when it was 50F (the coldest I've riden in with it).

Date of experience: October 10, 2019
Steven M.
Argentina
2 reviews
0 helpful votes
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I really like this jacket
October 10, 2019

I really like this jacket a lot. It looks great and is a great quality, especially for the price. The included armor is easy to take in and out which is great to go from on to off road. I thought it was going to be way too tight when I first tried it on, but it breaks in and fits great now. I am 5'10" and weigh 140, I bought a small and it fits great. I love that the back of the jacket is longer to keep your lower back from being exposed when you lift your arms. This is my first real leather jacket, so I can't compare to others, but here is the downs.

First, this only comes with shoulder and elbow armor. There is a spot for back armor, but you will have to purchase separately. But, this was not a deal-breaker for me.

Second, I'm not too happy with the velcro on the neck and bottom of the zipper. It gets stuck to the inside a lot, and if you don't have it zipped up all the way it can get stuck on stuff and sometimes scratches my neck. But, this is still not a deal-breaker.

I would buy this again and recommend it to someone looking for an affordable great quality riding jacket.

Date of experience: October 10, 2019
Chris R.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for protection, style and warmth. I was surprised at how heavy this jacket is, and it seems to be very good quality leather. I wear x-large in most jackets so I bought x-large in this one. It fits perfect, and the sleeves are the perfect length when riding. It is very warm while riding.

I like the style and wanted a jacket high in the neck area to protect from wind and debris. The only negative I found is that the velcro at the neck can be a little irritating when it touches my skin. I'm trying to figure out how to remedy that.

I do love the jacket and am quite happy with it. Price was fantastic! Similar jackets in local stores cost two or three times as much.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States