Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

David O.
Argentina
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Buy larger! I saw reviews
October 10, 2019

Buy larger! I saw reviews saying to buy a size up and saw reviews say order normal size. I took a shot and ordered my normal size....and had to send it back. Order a size larger!! The size I need is now sold out, so shopping around now.

Date of experience: October 10, 2019
Alex D.
Argentina
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

Great jacket! Very durable, priced
October 10, 2019

Great jacket! Very durable, priced great, fast shipping and looks awesome! It looks better in person than in the pictures. The pictures show leather bands with reflective, white stripes. The video shows leather bands with no stripes. The one I received looked like the one in the video. I'm not sure if the one with the reflective stripes was an added option.

I ordered this for my husband and it looks great on him! It looks really expensive too. It could easily pass for a $300 jacket. It's also very functional, in that it has zippered vents, lots of added protection and a number of pockets.

Great product! Love it!

Date of experience: October 10, 2019
Jason D.
Argentina
1 review
0 helpful votes
Follow Jason D.
Unfollow Jason D.
Share Review
Report Review

I received my Jacket a
October 10, 2019

I received my Jacket a couple of days ago and was pleased with all the features and appearance of this garment. However, beware of the sizing. I am 5'10" weigh about 185 and usually wear an extra large jacket, but the XL in this jacket does not allow me to wear anything more than a T-Shirt underneath. Therefore, as advised by other reviews here, I am returning my XL for a 2XL which I believe should work just fine. coodoo's to Leather Up, the delivery on this item was supper fast. I received it in just two days. As before, I will continue to order from Leather Up and would recommend leather up to anyone who wants quality motorcycle gear at affordable prices. Doc J. From Riverside, CA.

Date of experience: October 10, 2019
Kevin G.
Argentina
1 review
0 helpful votes
Follow Kevin G.
Unfollow Kevin G.
Share Review
Report Review

Love this jacket! Very pleased
October 10, 2019

Love this jacket! Very pleased with the value > cost!! Jacket fits differently than other jacket I have worn in the past, but that's not a bad thing... just different. SIZE UP 2 sizes is my recommendation, especially if you layer clothing. Haven't had the chance to ride when it was real cold, but I was nice and toasty at 50deg and 70mph with just it and a tee-shirt. Love the vented zips, but you need to be a contortionist to get to the back ones! :) Super Deal, easy exchange for the correct size! Thank you Leather-up! Great Price, Great Jacket!!

Date of experience: October 10, 2019
Tom H.
Argentina
1 review
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Share Review
Report Review

GREAT JACKET,GREAT PRICE! MAKE SURE
October 10, 2019

GREAT JACKET,GREAT PRICE! MAKE SURE TO ORDER 1 OR 2 SIZES BIGGER, SAME FOR HELMETS. RETURN SHIPPING COSTS ARE RIDICULOUS! THE CUSTOMER SERVICE (ON THE PHONE) IS THE BEST ! LOVE THIS COMPANY AND THEIR PRODUCTS !!!

Date of experience: October 10, 2019
Virginia A.
Argentina
1 review
0 helpful votes
Follow Virginia A.
Unfollow Virginia A.
Share Review
Report Review

size chart was a little
October 10, 2019

size chart was a little off for me but after returning the first jacket, the second one fit perfect. I have not had a chance to wear it because it has been over 80 degrees for the past few weeks.

Date of experience: October 10, 2019
Paul U.
Argentina
1 review
0 helpful votes
Follow Paul U.
Unfollow Paul U.
Share Review
Report Review

This is one nice looking
October 10, 2019

This is one nice looking jacket (after you take off the cheesy looking zipper pulls.) And all business, too. Surprisingly heavy with the liner in. I'm 5' 9" 150 and got the medium. Should have taken the small for the shorter length and smaller waist. But this will work. I'd say if your my height and the same weight or less get the small. If your heavier the medium. I wasn't sure if I wanted a tri-tex type jacket, but now I'm glad I did. Not often you get great looking and quality for this price.

Date of experience: October 10, 2019
Peter S.
Argentina
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

Exactly the jacket I was
October 10, 2019

Exactly the jacket I was looking for. I am 5'9' and 165. I ordered the medium and it is a perfect fit. The jacket is not hot, even in 80 degree weather with the air vents unzipped. I will not even need the lining unless it is below 55 degrees.

Date of experience: October 10, 2019
Michael D.
Argentina
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

I'm 6'0" 190 and a
October 10, 2019

I'm 6'0" 190 and a large fits me well, follow the measurement guide and you can't go wrong. Zip out the liner and open all the vents to keep cool when the temps rise, I like having multiple vents in front to get the air moving. I have not had a chance yet to ride in weather cool enough to need the liner, but it seems decent. I did not expect much for what I paid, but I was pleasantly surprised. The only thing I might add to this would be an armor panel covering the back. I would recommend this to someone looking for a versatile jacket with an eye toward value.

Date of experience: October 10, 2019
Frank W.
Argentina
1 review
0 helpful votes
Follow Frank W.
Unfollow Frank W.
Share Review
Report Review

This is a really nice
October 10, 2019

This is a really nice vest. It looks like the icon moto search and destroy vest. The removable back armor is great! I only wish there was also a liner in between the armor panel and your back when the armor is removed. Great vest, would recommend to others.

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

The vest got to my
October 10, 2019

The vest got to my home quick and was packed very nicely. When I opened it up I was more than pleased with my purchase. It`s very soft leather...fits well and looks good. I`m having my club patch sewn on and several of my members have already asked when I bought this vest.....I directed them here! Outstanding quality and great service. I will be back!!! Please disregard my rating....this vest gets 5 stars!!!

Date of experience: October 10, 2019
Jack W.
Argentina
1 review
0 helpful votes
Follow Jack W.
Unfollow Jack W.
Share Review
Report Review

The vest was great for
October 10, 2019

The vest was great for the price. It was thick and great for riding. The only problem is that i noticed the spine protector is sewn upside down. I dont think it will affect its protection. You dont even notice it when your wearing it. Other than that its a great buy. I would still buy from leatherup again.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

this vest is real good
October 10, 2019

this vest is real good quality at an even better price.....very comparable to the Icon Regulator at a fraction of the cost. thick heavy grain leather, multiple pockets , spine protector.

Date of experience: October 10, 2019
Margaret X.
Argentina
1 review
0 helpful votes
Follow Margaret X.
Unfollow Margaret X.
Share Review
Report Review

Very nice leather - high
October 10, 2019

Very nice leather - high quality - I'am 6 ' 240 lb 2 xl is a overall good fit - runs alittle snug but don't need to send it back - very happy with purchase.

Flat top in the motor city

Date of experience: October 10, 2019
Pamela E.
Argentina
1 review
0 helpful votes
Follow Pamela E.
Unfollow Pamela E.
Share Review
Report Review

Good product for the money,
October 10, 2019

Good product for the money, strong leather. I've had it for a few months and haven't had a problem. I recommended it to a few other friends and they love it as well.

Date of experience: October 10, 2019
Dorothy S.
Argentina
1 review
0 helpful votes
Follow Dorothy S.
Unfollow Dorothy S.
Share Review
Report Review

Great vest for the money.
October 10, 2019

Great vest for the money. I only have 2 complaints thoe. First the back portion by the neck was cut too high. It cost me 5 bucks to have it trimmed down. Not a big deal. Second is the pockets on mine are not as deep as the ones on the cloth vest of the same type from these guys. Other wise I recommend this vest for the money. My bullistic vest from these guys is 2 years old and still doing fine

Date of experience: October 10, 2019
Christine U.
Argentina
1 review
0 helpful votes
Follow Christine U.
Unfollow Christine U.
Share Review
Report Review

Arrived fast! The vest fits
October 10, 2019

Arrived fast! The vest fits great and it's good to have the extra back protection in the hot summers. Thanks for always offering great affordable products LeatherUp!

Date of experience: October 10, 2019
Elizabeth D.
Argentina
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

First experience with Leather Up
October 10, 2019

First experience with Leather Up and won't be the last, fast shipping, and the leather seems top quality, have seen less quality for more $.

Date of experience: October 10, 2019
Helen B.
Argentina
1 review
0 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

This is a cool LOOKING
October 10, 2019

This is a cool LOOKING vest (especially when tricked out with patches), and I appreciate the low cost. But that's about it. The CRAFTSMANSHIP is sub par. In particular, the zippers & stitching are crappy. The zipper on inner chest pocket has already torn from the leather. One of the zippers holding that attaches the so-called back armor to the vest splits/separates. For looks, I do love this vest and will keep rocking it! But I DO NOT expect it to provide much in the way of protection.

Date of experience: October 10, 2019
Bob U.
Argentina
1 review
0 helpful votes
Follow Bob U.
Unfollow Bob U.
Share Review
Report Review

Fits great and looks great.
October 10, 2019

Fits great and looks great. The back armor panel actualy gives great back support too while riding. I would definetly recommend this vest.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States