Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good quality gloves that protect very well. They keep my hands nice and warm while riding and protected from anything they may hit with the knuckle guard.
Just got my gloves in time for a little cold riding in Reno, I am very please with the quality and they look great. thank you for such a quick delivery.
I love these gloves! You simply can not beat the quality you're getting for the price! They fit perfect, they're very comfortable. The protection they offer is outstanding. I researched a few other sites before deciding on these. Not only are they practical but they look really cool too. The only thing I would change on them is the clip that holds them together when not in use. It's plastic where I would have used a small Carabiner instead but other than that, I really don't think I could have found better gloves at anywhere near this price. If you're hesitant, go ahead and order them, you'll be glad you did.
Gloves are very comfortable and lightweight for as much is put into them. The gauntlets fit easily over leather or mesh jackets depending on your style. Would definitely recommend them to anyone looking for a set of gloves.
Very comfortable! Warm through wrist and across the backs of fingers and hand. If you intend to wear them when not riding and in low temperatures (20's farenheit and lower), you may want a light liner to keep your palm swell and fingers warmer. All together a very nice pair of armored gloves.
really good gloves for the price. it's comfortable and strong.
The bad part is that there isn't carbon fiber and if it rains, your hand will get really black.
That's it. It worths more than it costs.
Pretty good pair of gloves. The velcro area on the wrist band could use improvement, but not to the point that id lower a star. The gloves do have an interesting use as well... Beneath the knuckle carbon is a little pocket of sorts. If you have to park in a garage with a key card, its a pretty nice place for it. Saves from having to get into your wallet. Probably not what they had in mind, but it works great!
Excellent fit -keeps my hands warmer than I thought!
The gloves are very nice, espicially for the $34.95. They fit perfect, except for the pinky is just i little too big. My major complaint? These gloves are supposed to be black, yes? Mine came in the mail yesterday, and they're red!!! but i don't feel like waiting to re ship them and all that, so i'll just keep them
Wore these for the motorcycle training coarse and not as impressed as I thought I would.
Pros: fit well, offer good ventilation, great price.
Cons: One of the protection pads on the wrist has started to get loose from the stitching, exposing the yellow foam underneath. Hands were black after 5 hours and then again after another 5 hours. Soap and water did not help clean my hands.
For being my first pair of gloves, I'm wondering with Xelement the phrase, WYSWYG. Maybe I got a bad pair but I'm considering going with another company like Cortech.
Nice fit..Good protection for the knuckles and hand. I would have liked them to be a bit longer
Comfortable, and look awesome. But when they get wet, the black dye bleeds from the leather and stains my hands. it took me a few days to get all the dye out. great buy, just not good for riding in the rain.
I bought these thinking they would be great for winter. I didnt notice the vents in the fingers. My hands were frozen within 20 minutes of riding. I kept them anyway since I need a back-up pair for spring/summer.
Fit well and do a very good job keeping hands warm. Gauntlet covers jacket sleeve well, keeping wind out
These gloves have massive tumor like growths and strange kangaroo pockets beneath them. They are truly ODD.
Made in Pakistan by folks who just adore Americans.
They are going back...
I find these gloves to be comfortable and well-made. When I first got them I was afraid they would be too hot since the temperature has been hovering around 90, but they aren't. They are worth the money.
Great gloves. Fit great and vent well. Recommended if you like gauntlet gloves. Which I prefer.
Pretty nice gloves, would be best for Summer riding, even here in California. They're stitched well, with a nice selection leather. But the "carbon fiber" is completely faux, just a clear piece of plastic with a piece of gray fabric behind it. I was pretty let down by that. I admit carbon fiber isn't the most choice material for skidding, but would handle impact well. Having it be completely fake and pointless, however, screams cheap, and being that it's such a focal point, I may not keep them.
Awesome quality, fit like a dream, armor doesn't bother me. Straps on wrist and forearm make them easy to work with. Love them! One look at these thing and they just scream quality leather. Will definitely order again!
I have yet to have a bad experience with Leatherup.com. These gloves are great. I agree with Chris A from Glenn Heights that the carbon fiber is questionable. For the money though they are really nice riding gloves.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

