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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I've had this jacket for about a month now. I wear it every time I ride. I have taken out the rain layers and the jacket is cool enough to ride in Texas during July. It's breathable and the armor is in all the right places. I would definitely recommend this jacket. It also fits perfectly well and I'm a bigger guy. I wear a 2XL.
This thing is well worth the money. I have rode in 26 degree weather and its kept me warm and I have rode in the rain and its keeps me dry that is why I got it thanks for a good product.
These boots aren't even CLOSE to black! The sample swatch of leather attached to the boots is about 4 shades darker. I have a pair of these in black and a pair in brown, PLEASE bring back the brown!!!
Bought this jacket because someone had stolen mine from my garage, and needed one quick! Leatherup was quick and effecient in expediting my order, and getting it to me as quickly as possible. Love the jacket, fits great and have had alot of good comments about it. Will and have ordered more from Leather Up!!
Great jacket, love the way it fits, very warm. Fast service keep up the good work. Thanks Leather-up.
The J=jacket was great, but had a lot of difficulty with the shipment. I live on an island off the coast of Massachusetts (Martha's Vineyard) but for some reason the company was convinced I lived in "the outer laying US islands," wherever they are, and were going to charge me for international shipping.
After e-mailing and calling I got a hold of a live person who couldn't seem to understand that I lived IN the US. I tried to explain that while yes I live on an island it is in fact part of the state of Massachusetts, less than 7 miles from the mainland. The woman on the phone sounded very confused and finally I was put on hold to speak to a manager. He was very polite and told me that people who live in Hawaii are also charged for international shipping because they can only fly there. Again I tried to explain that Massachusetts is in fact part of the continental US and that UPS and FedEx had never charged me for international shipping before. I finally convinced him, but I doubt I'll shop here again soon.
Jacket is a good Quality jacket, and for the price you cannot beat it anywhere.
I love it! The sleeves zip up nicely and quite snug to keep the cold out. The laces on the side let you fine-tune the fit and the liner allows me to ride in temps down to 33F or so and be rather comfy.
I bought this jacket great price excellent price the jacket was a perfect fit buy it you wont be sorry.
All I can say about this jacket is WOW!!! It is amazing!! This is a high quality great looking jacket, the eagle is unbelievable!! The price is also amazing for this high quality, zip out lining too!!
Jacket looked good, fit right and was heavy/thick to afford me good protection should I need it. Which unfortunately I di at a later date. Low speed accident so no real test. Not that I want one of that kind.
Anyway ,after about a month of wearing it the snaps started to not snap closed, then sheared off irecess spot. One zipper did the opening act, when zipped. But other than that still fuctional.
But now looking for a different, leather jacket.
Just recieved my jacket, it looks and fits great, all I have to say is BAD $#*!! thanks for the timely delivery. Leather up you are the first place I look in motorcycle accessories.
John B. from Cypress Texas
What a super nice jacket the fit and finish outstanding I have recommended to all my biker buddies.Keep up the good work I'm a customer for life
Just got this jacket today really impressed with the quality of the product and shipping time couldn't ask for a better fit
Just got mine a couple of days ago and the quality and fit are fantastic. Last year I made my 1st purchase and this is my second purchase. It won't be my last by far. Leatherup has a committed life long member here.
Very pleased with this jacket. Good Quality & Fit. Great Price (Black Friday Deal $94.00) Could'nt Find A Better Deal!!!!
Jacket is very well made and warm.The only thing about the jacket is I take a 38 and the small
is supposed to be a 42 and it fits a little on the snug side.Other than that I am very satisfied with
the jacket.
Fantastic Jacket! Excellent price! Great quality! The leather is great! definitely nice and warm. I really like the zip out liner and the concealed carry pocket is a nice feature too!
Excellent Jacket great jacket for the price. Very happy with my purchase.
Very nice and fits well this time. I had to exchange the small for a medium. Very warm, nice zip-out liner.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members