Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Jeff T.
Argentina
1 review
0 helpful votes
Follow Jeff T.
Unfollow Jeff T.
Share Review
Report Review

Huey from Wellington,Ks I really
October 10, 2019

Huey from Wellington,Ks

I really enjoy my leather pants. Easy to get on and are comfortable. Good quality. I totality recommend them to all bikers.

Date of experience: October 10, 2019
Nick K.
Argentina
1 review
0 helpful votes
Follow Nick K.
Unfollow Nick K.
Share Review
Report Review

I liked the over pants
October 10, 2019

I liked the over pants when I got them. On my third ride wearing these pants I pulled up the zipper on the pocket and the pull broke off in my hand. Am now paying to have that repaired (happened after the 30-day return window). There went any savings so the price after repair was on par and the convenience was less than ideal now having to go through the repair process for new leathers

Date of experience: October 10, 2019
Jason G.
Argentina
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

The pants exceeded my expectations.
October 10, 2019

The pants exceeded my expectations. I wear a 32 and ordered the 34 and they fit great (i probably could have ordered the 32 and they still would have fit) There are 2 buttons on each side to make them and inch or 2 bigger or smaller depending on what you're wearing underneath. The only thing I wish was different is I wish the legs were slightly tighter (I'm 6'0" but only 155lbs. so I have fairly small thighs) All in all this is Great product!!!

Date of experience: October 10, 2019
Frank T.
Argentina
1 review
0 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

I was blown away by
October 10, 2019

I was blown away by the quality of these pants. I had been looking at LeatherUp's web site for 6 months before I decided to order. I am mad at myself for not ordering sooner. The quality, design and fit is outstanding. I will not hesitate again. Thank-you LeatherUp. My husband thank's you too!

Date of experience: October 10, 2019
Eric M.
Argentina
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Great looking and quality pants!
October 10, 2019

Great looking and quality pants! They are a bit long in the leg though and bunch up at the bottom.

Date of experience: October 10, 2019
Robert Y.
Argentina
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

the pants fit my husband
October 10, 2019

the pants fit my husband perfectly. Just need to hem and we are ready to ride!

Date of experience: October 10, 2019
Anna U.
Argentina
1 review
0 helpful votes
Follow Anna U.
Unfollow Anna U.
Share Review
Report Review

Great fit, lots of adjustment,
October 10, 2019

Great fit, lots of adjustment, good feel and priced right!

Date of experience: October 10, 2019
Mary C.
Argentina
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

These pants are great! I
October 10, 2019

These pants are great! I wear 34's and have a 35.5 inseam. I bought the 36's

and they fit perfect around the waist, and the length was spot on (uncut).

They were loose from the knee down because of my skinny legs. Not to

worry.Took them to a local harness shop, and for $15 they tapered em

down almost 2". Using the existing back seam. The lady commented on

the high quality leather, and the ease of customizing them if you need to.

Thanks LeatherUp, They work great too!

Date of experience: October 10, 2019
Sam L.
Argentina
1 review
0 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

Item was exactly as described.
October 10, 2019

Item was exactly as described. Price was resonable enough. Good quality thru-out. Very satisfied. This was not my first purchase from leatherup. Leatherup ALWAYS delivers quality products at the lowest prices to be found. BAR NONE!!!!

Date of experience: October 10, 2019
William J.
Argentina
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

Exactly what I was looking
October 10, 2019

Exactly what I was looking for: beautiful, thick (but not too thick) leather, easy to get into and out of, and comfortable. I'm using heavy duty tool belt suspenders, which work perfectly. These over pants snap at the sides (two options for comfortable fit,) and zip down to mid-calf. The zippers are sturdy, though I find them a bit tricky to get them started: twisting around to my side/hips. The pants are long, with four snaps closing them from mid-calf down. I'm 5'10",190 lbs and wear 36" waist jeans. The 38" over pants fit just right over my cargo pants with loaded pockets. These over pants have two zippered front pockets which are lined and deep. These are going to make winter riding here on the Front Range of Colorado much, much nicer.

Date of experience: October 10, 2019
Mike B.
Argentina
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

The pants are exactly as
October 10, 2019

The pants are exactly as advertised and have been working perfectly. Excellent product!

Date of experience: October 10, 2019
Karen Z.
Argentina
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Rise is a little on
October 10, 2019

Rise is a little on the short side, but over all a pretty good deal

Date of experience: October 10, 2019
Anthony M.
Argentina
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

Needed a pair of overpants
October 10, 2019

Needed a pair of overpants for those cool rides in late fall and earlly spring, didn't want chaps because certain body parts are not protected from the cold. These work well, they are heavier than I expected (good) and fit quite well. I take a 36 and ordered a 36 hoping it would work( 38's were on backorder) They fit well and I feel 38's might be too big in the legs.

All in all good product and great price, not the first item I purchaced from Leatherup and will not be the last.

I have had occasion in the past to use Leatherup's customer service, and found them very helpful. It helps to know you can "buy with confidence."

Date of experience: October 10, 2019
Thomas H.
Argentina
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Pants are great! Fit over
October 10, 2019

Pants are great! Fit over my work clothes or jeans. The only problem with them is that I had to cut them off. They are 34 in length and I only wear 30.

Date of experience: October 10, 2019
Frank Q.
Argentina
1 review
0 helpful votes
Follow Frank Q.
Unfollow Frank Q.
Share Review
Report Review

Fantastic. Could not believe the
October 10, 2019

Fantastic. Could not believe the quality for this price. Very satisfied

Date of experience: October 10, 2019
Jennifer W.
Argentina
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

These are great, seem to
October 10, 2019

These are great, seem to be well made and the fit is great. I'll be getting a pair for my wife. With the Quality and Value from Leatherup i'll be getting more and telling all my friends to buy here.

Thanks Leatherup.

Date of experience: October 10, 2019
Kevin I.
Argentina
1 review
0 helpful votes
Follow Kevin I.
Unfollow Kevin I.
Share Review
Report Review

Good quality. Great price. Nice
October 10, 2019

Good quality. Great price. Nice features with zipper and snaps. Higher quality than prevoiously owned leather over pants... Highly recommend...

Date of experience: October 10, 2019
Christine G.
Argentina
1 review
0 helpful votes
Follow Christine G.
Unfollow Christine G.
Share Review
Report Review

Got 34" to fit over
October 10, 2019

Got 34" to fit over my pants (I wear 32") plenty of room zips and snaps make putting on and taking off very easy. Heavy duty leather yet trimmed easily with a staight edge and razor knife.

Date of experience: October 10, 2019
Ben O.
Argentina
1 review
0 helpful votes
Follow Ben O.
Unfollow Ben O.
Share Review
Report Review

The quality of these are
October 10, 2019

The quality of these are very good well worth the price. The shipping from leather up was quick as it took less than a week to arrive at my front door. I am very satisfied with my first order from here.

Date of experience: October 10, 2019
Margaret E.
Argentina
1 review
0 helpful votes
Follow Margaret E.
Unfollow Margaret E.
Share Review
Report Review

pants appear to be good
October 10, 2019

pants appear to be good value for the money. I had them hemmed vs just cutting them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States