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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brian A.
Argentina
1 review
0 helpful votes
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The button is a little
October 10, 2019

The button is a little hard to deal with and its hard to get in and out of them fast because of that. They do run a half size smaller.

Date of experience: October 10, 2019
Nick Y.
Argentina
1 review
0 helpful votes
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Love them, they fit great,
October 10, 2019

Love them, they fit great, but did order them a half size smaller.

Date of experience: October 10, 2019
William L.
Argentina
1 review
0 helpful votes
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Order these for my fiance.
October 10, 2019

Order these for my fiance. She absolutely loves them. They look much like a Harley boot for 1/2 the price. She normally wears a size 7 so I ordered a 6 1/2 bases on other comments and they fit her perfectly. Great boot, great value!

Date of experience: October 10, 2019
Tony W.
Argentina
1 review
0 helpful votes
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I took everyone's advise and
October 10, 2019

I took everyone's advise and ordered a 1/2 size smaller and the boots fit great. The buttons where tight the first day but it has been 7 days now and I have no problem getting them to snap. As for riding in them...great!

Date of experience: October 10, 2019
Kimberly Q.
Argentina
1 review
0 helpful votes
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Awesome boot! I'm totally happy
October 10, 2019

Awesome boot! I'm totally happy with it. I wear anywhere from 7.5 to 8.5 depending on style of shoe/boot and brand. With this one I ordered an 8 and they fit perfect!! The picture doesn't do them justice. I'm completely ecstatic about these boots and the company!

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
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I gave these four stars
October 10, 2019

I gave these four stars only because I had to trim excess material near one of the zippers which gave ae a blister on my leg the first time I wore them. Once trimmed however the boots are fantastic, the fit and comfort is very good. I ordered 1/2 size down from my usual size and the fit is still quite roomy, enough to wear fat socks if desired. I bought these boots for work but have been wearing them everywhere. The boots appear to be well made and I am pleased I found LeatherUp, a fantastic source for quality boots at good prices. I am recommending this site to eveyone who asks about my boots.

Date of experience: October 10, 2019
Nicole I.
Argentina
1 review
0 helpful votes
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These boots are great. They
October 10, 2019

These boots are great. They give me firm footing and are slip resistant, which is great for a new rider.

Date of experience: October 10, 2019
Margaret L.
Argentina
1 review
0 helpful votes
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Great boots!! The leather is
October 10, 2019

Great boots!! The leather is soft and no need to break in. Just put them on and GO. They do run a bit large. I usually wear a 71/2 so I ordered a 61/2 and they feel great. Which is important because I am a Type 1 diabetic. (The only thing I would change - they keep turning my white socks black.)

Date of experience: October 10, 2019
Jay G.
Argentina
1 review
0 helpful votes
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The sizing of these boots
October 10, 2019

The sizing of these boots is quite accurate and the feel of them on my feet is exceptional to similar boots I have tried on The service from LeatherUp.com has been very satisfactory

Date of experience: October 10, 2019
Kathleen W.
Argentina
1 review
0 helpful votes
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I bought these boots to
October 10, 2019

I bought these boots to take the motorcycle driving class - wore them for the first time on the day of the class. No need to break them in - really comfortable and easy to get on and off without having to untie them thanks to the zipper. Snaps are a little stiff, but they seem to be getting easier the more I wear them. The sizes do run about 1/2 size bigger than you'd expect.

Date of experience: October 10, 2019
Tony H.
Argentina
1 review
0 helpful votes
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very sturdy and good quality.
October 10, 2019

very sturdy and good quality. agree with the other reviews that they are very comfortable and do run a 1/2 size big. they added the height i needed for my bike, without feeling like i was in high heels. they are definitely thick leather, and stiff toes as you would expect from something sturdy. but they've worked great even with my street bike and are comfortable even to work without being gaudy.

Date of experience: October 10, 2019
John E.
Argentina
1 review
0 helpful votes
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Love these boots!! At first
October 10, 2019

Love these boots!! At first I thought they were very stiff and hard. I was worried how long it might take for them to break in and get as comfortable as my worn out pair of boots. After the second time of wearing these boots they were already comfortable. They're very sturdy and I love the zipper for faster on and off. This too becomes softer and more broken in with a little wear. Great lug sole for firm footing. I completely agree with the prior posts that these boots run big. I took everyone's advice and ordered half size smaller and they're perfect.

I also noticed that these boots have tiny screws in the lug sole and I think it might be for re-soling in the future? If so I think this is a great advantage. I have a pair of old Harley boots getting re soled now and they don't have these screws and the labor is much more intensive and the cost of just adding new soles is almost what I paid for these boots! Yikes.

I'd definitely recommend these boots. My Husband and I also have textile jackets from Xelement (Leather-up) and these too are great! Totally satisfied with Leather up and Xelement!

Date of experience: October 10, 2019
Joseph V.
Argentina
1 review
0 helpful votes
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The boots are wonderful, as
October 10, 2019

The boots are wonderful, as all the reviews said they do run wide which is great because of my wide feet. The best deal for riding boots out there.

Date of experience: October 10, 2019
Tom Y.
Argentina
1 review
0 helpful votes
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After reading some of the
October 10, 2019

After reading some of the reviews on here, I have decided to buy them, since I need them for motorcycle class soon. I just got the boot yesterday and they were right, it does make you feel a little taller (I'm 5' 1"). I did get the same size on my sneakers and I was afraid that it might be too big or too snug, but I was wrong. Fits me just right. Now, I do have to break them in before my class, but it was worth it. I do have a bit of trouble with the snaps, because I have to pull a little harder just to snap them both. I do love the zipper because I don't have to keep taking the laces off.

Date of experience: October 10, 2019
Steven T.
Argentina
1 review
0 helpful votes
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These were exactly what I
October 10, 2019

These were exactly what I was expecting. Very nice boots! Glad I read the other reviews and ordered a half size smaller than what I would normally order. They fit perfectly!

Date of experience: October 10, 2019
Kevin Y.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my wife and she likes them a lot. Her only issue with them is that the zipper rubs on her leg. But the more she wears them the better it has gotten.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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Love my new boots. They
October 10, 2019

Love my new boots. They are comfortable and easy to wear. I read the other reviews and instead of ordering half a size smaller, I ordered my size and they fit perfectly. They also broke in quickly. My first time wearing them was a long ride and I found that I don't feel the heat from the exhaust in these like I did in my old boots, a pair of old Doc Martens (I am the passenger, not the driver). I am very happy with these.

Date of experience: October 10, 2019
Brenda V.
Argentina
1 review
0 helpful votes
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we ordered theses for my
October 10, 2019

we ordered theses for my wife to go riding so far she loves them.

Date of experience: October 10, 2019
Jeff N.
Argentina
1 review
0 helpful votes
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After reading others reviews I
October 10, 2019

After reading others reviews I decided to order a size 7 (I normally wear a 7-8) and I had to return them for an 8. I am still breaking them in A LITTLE. The leather is very soft, but the shaft feels a bit stiff and sometimes the eyelets feel like they are pushing into the top of my feet, even when the laces aren't too tight. I have only worn them twice, for about 8 hrs. ea. time, once to work & once to ride. The heel is a bit higher than I'm used to, I need to lift my leg a bit higher so as not to scratch the seat (however I am only 5'2"with short legs and that is probably the REAL problem:) The snaps are a bit difficult to get snapped so I just leave them snapped and use the laces. I'm sure after they've been worn a few more times everything will be more comfortable. They are very stylish, they look great on and overall I really like them a lot!

Date of experience: October 10, 2019
Lisa E.
Argentina
1 review
0 helpful votes
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I have wore them several
October 10, 2019

I have wore them several times and they are very comfortable. I use the laces rather than the zipper part, just easier. GREAT BUY!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States