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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Comfortable, classic, relatively light weight and true to size. You can easily remove the brand bling without surface damage to the heel. My heel catches on my small foot pegs but changing to mini boards should solve that issue and would happen with any boot with a heel. They are the perfect height and do not cut into the back of the calf as shorter boots might. They have a generous toe base without looking clownish so you can still comfortably wiggle your toes. Add smart wool socks to keep feet happy and sweat free even in the summer... Love them and have my eye on X******* for winter!
Sorry for the late review, but I've been out riding with my boots! Nice wide toe area, durable and sturdy. Well worth the price! I do have to wear an insole for a little extra comfort, but that's just me. TRUE TO SIZE with a thick sock (size 9). My only issue is the zipper; just seems to come a little too short for getting the boot on easier.
I guess I should have ordered something different. The boots are large around my ankles and crinkle up. Makes them look fairly cheap.
I bought these boots for my daughter for Christmas and I have to say, they are better than the reviews I read about prior to purchase. They are true to size, comfortable and very good quality. She loves them!
These boots fit true to size. They are sturdy without feeling too heavy on your feet. I have a hard time finding boots that fit well b/c I have really high arches --- b/c you can adjust them with the laces, they're easy to get on/off and snugly lace them up to be comfortable. I didn't feel like I needed to "break them in." Easy to shift your bike - the toe box isn't too big. I've worn them on 80 degree days of riding in Texas and my feet didn't ever feel too hot. They also kept my feet warm on chilly days. Great boots!
Just bought this boot, the size and fit are perfect. The boot has a look and feel of a high end quality boot and the price was absolutely fantastic. I would recommend these boots to anyone.
So i love the boots except for one thing... The zipper stops above the heel... so you have to unlace them to get them on and off which for a high boot like this is really nuts!!! Wont wear them like I did my last pair which by the way has lasted through 9 years of riding in all elements of weather. Disappointed in that ONE feature!1 which was the only reason I bought that particular pair.. :(
Awesome boot. Have never put a boot on before that instantly fit. Nice room across the toe area. Heel fits snug without being too much. Haven't had a chance to ride with them yet, but am sure will be more than satisfied. Best quality boot I've seen at an awesome price from LeatherUP.
First of all customer service is five stars. The boots arrived quickly and in the condition described. Great job! The boots are strong but flexible and super comfortable. The sole is strong so there is no danger of sliding. I do recommend this article and the store. Maria Calderon
Great boots. Accurate size. Fastest shipping I've ever seen. Will certanly order more items. Best greetings from Norway
Great boots at a great price! I usually wear a 91/2 boot but these seemed a little loose. I put gel soles and wear heavy socks and they fit just fine. Good quality construction; the picture really doesn't do them justice.
My Husband really likes these boots he says they do not slide when you stop and they keep his feet warm to. The price was great compared to others of the same brand and quality.
Molly- Tennessee
Got these jsut before Christmas. Very comfortable right out of the box. Excellent quality. Fit true to size. I would recommend to anyone who wants a great boot for a great price.
Excellent Biker Boot - The Lug sole grips good so you have good foot control, the top of the toe isn't too high so you can get under the shift peg with ease, and the shank is strong cause I'm not experiencing any ladder foot on the footpegs. Sizing is good for me, a 10M at WallyWorld fits the same as this model. Quality is top notch, and they are comfortable. Highly recommended.
Good boots. Could use some more cushioning in the sole maybe and slightly narrow for my feet but overall a good boot. I'm happy with them.
Great fit, very comfortable. Seem to be pretty well made. Love the tread pattern and they were great on an hour ride in 45 degree weather. Great service by leatherup.com also. Will definitely order again.
great boots, fit comfortable would diffintely recomend .. this is my 1st pair of boots and i love them
my man really enjoys his new boots he wears them everyday
Great boots! If I didn't wear a suit everyday, I would wear them to work. Good fit and materials. I actually have paid twice that about for a simliar pair of boots in an outlet mall of all places. What was I thinking?
Great boots, I would order them again, but I dont think I will need too! They look great, fit great and are top quality.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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