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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Good fit and they hold up well. I wear these as my shop boots for work and they're very comfortable when they need to be worn for 8 hours on your feet.
I am using these boots for work, they are very comfortable even when you wear them for 18 hour days. They are stylish and light weight.
Very comfortable, not heavy like my HD Boots! Ordering another pair today...shorter ones.
Great motorcycle boot!! Have worn them a few times to go for a ride, they work great!
So sorry I have to return these boots due to fit, they look as though they would be the perfect riding boot. Perhaps the pair I received had a manufacturing defect, but the calf opening was just too small and I couldn't get the boot to close and lace properly to protect my ankle. Before you jump to conclusions about my oversized legs, I used a tape measure to double check my calf at 8" above the floor - 12.5" The boot needed an additional 1" to close properly around my calf. I liked everything about the boots, the padded tongue, the quality of the leather, the sole - I just wish it had a larger circumference for the calf so I could lace the boot closed properly. I ordered a size 10, my normal size. The foot fit properly, the boot would not lace closed around my 12.5" calf on either foot.
Love, love, love these! Fit is true to size. Not too heavy, but sturdy. Not too clunky for foot controls. The only thing I would like to see is a longer side zipper so not to have to untie to get on and take off, but that would NOT keep me from purchasing these boots again!
Great boot for the price. Very well made. Only complaint is as others have stated that the zipper should be longer so you don't have to unlace the boot to get it on and off. Perfect for riding.
Love the look and feel of this boot however it is a little difficult to slip your foot into it unless you undo the shoe strings and unzip it.. Other than that the boot is awesome. The leather is a very good quality and the fit once it is on is great.
These boots are a very solid build. Somewhat heavier than I expected, and take a week or two of wear to get them flexible enough to be comfortable. Whatever socks you wear with them will have black leather dye on them when you take the boots off, so be don't wear your fancy socks if you have any. After a week or two of breaking in, they are more comfortable and appear to be extremely well made and tough. Which is really all I care about.
I found that the zipper didn't help with getting the boot on. The boot was a bit too wide for me but with another sole insert and thicker socks the boots are comfortable. There was no break-in time because they were comfortable right away. The finish is a nice deep oil tan and the boots should be able to take some punishment. I like the soles and from having to walk in the mud they didn't let me slip one time.
True to size. Made much better than the same style Harley boot for less than half the price. Looking forward to everyday use. Zipper should be longer. I might get another pair!
This is my 2nd pair. My first pair are still in great condition for riding, but i like to wear the boots with jeans/dresses as well. Having the scuff mark on my left toe takes away from the 'look'. Love the boots. Unfortunately, when i received the 1st pair - the manufacturer had glue all over the zippers. I returned them and in true LeatherUp fashion, i had the perfect replacements in a week. I love the boots and love LeatherUp!!
I ordered these on a Thursday and received them that next Monday. Incredibly quick delivery! They look amazing and fit very well. Wonderful price, especially for how nice the boots are. I'm in love. :)
You do have to unlace to put them on and take them off, the zipper doesn't make them loose enough. But they rock anyway.
Just received these today so I can't speak to durability but I instantly loved them. They look great and I can't wait to wear. As others have said, the zipper does not permit untying but they fit great. I am always hesitant to order shoes online because I have narrow feet but I am so glad that I did- went with normal size.
The boot is rugged, durable, comfortable & fits well. This is the only pair of shoes I have ever purchased on-line and am very pleased with them!
I ordered these because it is a good price for a good looking style of boot that is very hard to find. I was concerned about how stiff they were so I left the tags on and wore them at home a couple nights to make sure they were going to work out. The first night, there were some concerns, but by the second night, they had already started to break in. I wore them hiking today after only one full day of wear at work and they are great! I almost didn't order them because people were saying that the zipper needs to be a bit longer to allow you to slip the boot off more easily, and I really wanted a boot with a side zipper for this purpose. Happy to say that, while yes, you do have to loosen the laces a bit, you do not have to unlace them and it is not an issue for me at all. They do run a bit big, but I prefer that anyway so I ordered my usual size. Very comfy and stylish and a hard price to beat!
This is my third pair of these boots - I wear them almost exclusively during the winter, and very frequently during the summer, basically whenever sandals are not enough. These boots are fantastic for riding, and great for walking/hiking, too - a rare combination. A few reviews mentioned these boots being oversized; this is the OPPOSITE of my experience. I generally wear a 9, and felt I needed a 9 1/2 after my first pair in order to avoid my toes being severely cramped during the break-in period (to the point where I lost my middle-toenails, on my longest toes, on both feet), although they did wear and stretch enough to be comfortable after about a month. The larger size fit well, even after being worn. They are very water-resistant UP TO the depth of the zipper, especially after being mink-oiled. I do find the heel wears down quickly, but again, I do a LOT of hiking, and wear these boots exclusively. With the great cost of these boots, its been more economic just to replace the boot, although I understand these soles can also be replaced.
Love these boots! I am generally a size 11 but ordered them in a size 10 after reading the reviews that they are cut a little wider so I took the chance! They fit perfect and are extremely comfortable! They are a heavier boot and made with great durability! I wear them not only when my husband and I are out on the bike but also during the day! Highly recommend! You will not be disappointed!
The boot fits great and wears great. I don't have any trouble changing gears with them on but you do have to unlace the boot to get them on and off. Zipper isn't long enough. But a great boot.
Great look. Nice fit. Only issue is the zipper. True to size. Would have been perfect if it went further down.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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