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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great Boots! Got just what I was expecting.....they do run about a half size large as other reviews have stated. I ordered my normal size knowing this - perfect with heavier boot socks or cold weather riding. Will definitly order boots from Leather Up again!
I received my boots withing 5 business days and they are amazing! I read the previous reviews and got a size that was true to my regular size as suggested and they fit perfectly. They didn't need breaking in at all. I've received numerous compliments from strangers. They were a great purchase!
Boots are true to size for this type of footwear. Only complaint is the heel of the boot has a tan/brown strip, where it should all be solid black colored - grips ground well and toe works well for shifting motorcylce. Cal-Lewiston ME
The boots are very comfortable. They do run big, as other people have said. I am a 7 1/2 to an 8, so I ordered the 7 1/2 thinking that with thicker socks they would fit. I think I would have been OK with the 7. That being said, they are still a great boot.
FABULOUS boots at an amazing price! I have a number of "higher end" boots such as old gringo and frye - hands down these are just as nice if not better than them! comfortable, stylish and great fit straight out of the box! I was riding in them within two hours of their arrival! a 1/2 smaller is the ticket for a comfortable fit! the leather is rugged yet supple...DON'T HESITATE to buy these! I am a new leatherup customer for life! service...fast ship and excellent product...THANK YOU!
I love these boots! I ordered a 1/2 size smaller than what I normally wear, and there is still room for thick socks. I have small calves, so I was worried the shaft of the boot would swim around me, but it was a great fit. I am so happy with these boots and cannot wait to try them out on a ride!
Love the boots. Great thick soft leather. Soles are really thick yet very wearable. Great riding boots.
LOVE these boots. I have narrow feet and have a hard time finding shoes that fit well. These are very comfy. I read that a lot of people went down a half a size, I didn't and am very glad because they fit perfect!
I love these boots I have always wanted them but I thought they were too much money until I saw them on LeatherUp I bought them and love them They are just what I wanted.Please buy 1/2 size smaller.
Love these boots! The rumors are true I needed these boots a half size smaller. I didn't believe it until I had to exchange them.
These boots are awesome!! They are better than I expected. The quality is great. These boot kick a**!! I read the previous reviews that you should order a size down from what you take. I am a 9.5 or 10 and I ordered a 9.5. The fit is perfect. This is my second Leatherup purchase and I am extremely satisfied. I will be ordering from this site again!
I love these boots! I purchased a pair last year, and they were too big. I was deliquent on getting them returned in time, so I gave them to someone else. I ordered a 1/2 size smaller this time and they're perfect. The leather is really soft and I love the color. I would definitely buy again from LeatherUP!!! jaime from ohio
These are GREAT boots!! I ordered my true size, and they are a bit big - but with thick socks they are fine. The leather & sole are gorgeous, and you cannot beat the price. I love them.
I ordered these boots on Tuesday morning and was tearing open the box on Friday afternoon, double checked my receipt to make sure I wasn't charged for express shipping...nope! These are the coolest boots ever! They look even better than the picture. And so comfy, can't wait for cooler weather to give up my every day flip flops for my new boots!
Buttery soft and fantastic, like they jumped off of my screen!!! Exactly as pictured and described. The only thing I own that is more comfortable than these boots are SOCKS!!!!
Boots look great, run at least a size bigger, so I had to return mine and exchange them for a smaller size ( usually I have to buy a half size bigger). Otherwise- great style and made, well worth the money.
Awesome boots!! They look great with skirts & dresses and are so comfortable. They fit true to size.
Fantastic and a great deal. Got mine after three days after ordering and that was most likely because of the weekend else it would have been sooner. I got a half size down and they fit perfect. What you can't really see in the pix is that the harness is totally cool and so cute! If I could get these in black I would order again. They are worth every penny!!
I love love love these boots! They are so soft and supple and I can't believe the price. I always get compliments on them and now my sister wants a pair. I wish they came slightly wider, but I'm hoping I can stretch them out the more I wear them.
I was glad I'd read so many reviews that said to order 1/2 size smaller. I wear an 8.5 but ordered an 8 and fits great. They do indeed feel broken in right out of the box as a few others have said. If the heel had wood instead of plastic, or if the boots were available in black I'd have given all 5 stars instead of 4. I have a very narrow heel so the adjustable strap on the harness was an awesome bonus feature for me.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

