Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These boots are great! I can't believe the quality for the price. I've had tons of compliments. Thanks!!!
My daughter received these as a gift for Christmas and absolutely loves them!! They are super soft leather and totally comfortable. I ordered 1/2 size smaller than she normally wears and they fit perfectly. She wore them all day the first day in total comfort, everyone raved about them and they looked great with jeans!! Great value and quality!
These boots are great! They fit nicely and are very well made. I am very pleased with my purchase.
These are beautiful but I had to return do to being too tight on calf. I do not like boots to feel that snug on legs. Make sure to order ONE FULL size smaller. This is the second pair I'm returning because I only ordered a 1/2 size smaller.
I will opt for this color/style in the ankle version. Have the same in black and really like them. Wish I'd have exchanged that pair for smaller but was too excited to wear them and now have to wear 2 pair of socks or they will slip.
I bought these boots as a gift for my sister and she loved them! These are great boots for the price and they shipped extremely fast!! I tried them on and they are very comfortable, the leather is so soft! Now I'm going to have to get a pair!! She wears a 9 1/2-10 and I ordered a 9 1/2, they fit perfect!!
These boots look hot! I was afraid they would not fit me since I wear a wide width shoe. In nike running shoes, I have to wear a 9 1/2 wide. Since these are not offered in wide, I thought I would be disappointed when I tried them on. I got a 9 1/2 boot, and they were too big! I exchanged for a 9. The size 9 fits perfectly! They even fit a little loose if I wear them with thin socks. So if any of you ladies out there have been holding back on buying these because you wear wide shoes, don't. You won't be dissappointed! Thanks Leatherup!
Great comfort and quality! Feels like their already broken in for me. Second pair of boots I've bought so far from this website. Sure will order from them again!
Great boot! It's been to cold to ride, but they feel great & look great!
Thanks!
Chrissy, SC
Love these boots! They look and feel awesome, and seem to be well constructed.
Boots were perfect!! Fast Shipping will order from this company again.
Bought boots for girlfriend. She said they were very comfortable and really likes them. Service was excellent and delivery very quick! THANKS!!!
I love my new boots! They are exactly as pictures, soft subtle leather, and the harness is so cool! Very comfortable, I followed the advice of fellow reviewers and ordered a 1/2 size smaller than my normal size and the fit is PERFECT!
Beautiful boot but it fits a little big. I normally wear 8 to 81/2 and had to order a 71/2 because my heal slipped out too much. I'm waiting for the 71/2 still but I think it'll be a keeper!
these boots are great!! I read the reviews and wasn't sure about size but my regular size 8 feet have room in a 71/2! buy smaller since they will stretch out!! Otherwise these are my absolute favorites!!
These are practically identical to the Frye boots that cost nearly $200! I love them! However, I should have ordered 1 1/2 sizes smaller than I normally wear in other shoes. I ordered a whole size smaller, like the other reviews suggested doing, but I still have terrible blisters on my heels, because they don't quite fit. So, next time I wear them I'll definitely wear very thick socks and perhaps a bandaid.
I love the boots!
Very comfortable and great quality for the price.
i love my boots i got my size so that i could have room for thicker socks and they fit perfect. they look just as good as pictured, great quality. much better than i expected for the price they are just as good as the $200 boots. make sure you wear tube socks b/c if not your socks fall off in the boot lol
Love the boots, fast shipping, no break in period needed, they are a little loose I ordered my true size, I just adjusted the boot strap and a little heavier sock. I will order from Leather up again.
I really like my boots. However, aboslutely order them a 1/2 size smaller! I tried to do this but there were none available in my size, so I went with what I would normally wear. I have to wear pretty thick socks and would've much preferred to have them sized down. That's what being impatient gets me. :) The actual boots are great though!
Nice quality leather - very comfortable. I wear an A or B width and this boot is snug across ball of the foot. It'll need stretching out. Also, these soles mark floors, so walk gently across nice floors!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

