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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Laura I.
Argentina
1 review
0 helpful votes
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These boots are great! I
October 10, 2019

These boots are great! I can't believe the quality for the price. I've had tons of compliments. Thanks!!!

Date of experience: October 10, 2019
Joseph B.
Argentina
1 review
0 helpful votes
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My daughter received these as
October 10, 2019

My daughter received these as a gift for Christmas and absolutely loves them!! They are super soft leather and totally comfortable. I ordered 1/2 size smaller than she normally wears and they fit perfectly. She wore them all day the first day in total comfort, everyone raved about them and they looked great with jeans!! Great value and quality!

Date of experience: October 10, 2019
Elizabeth Z.
Argentina
1 review
0 helpful votes
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These boots are great! They
October 10, 2019

These boots are great! They fit nicely and are very well made. I am very pleased with my purchase.

Date of experience: October 10, 2019
Kevin F.
Argentina
1 review
0 helpful votes
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These are beautiful but I
October 10, 2019

These are beautiful but I had to return do to being too tight on calf. I do not like boots to feel that snug on legs. Make sure to order ONE FULL size smaller. This is the second pair I'm returning because I only ordered a 1/2 size smaller.

I will opt for this color/style in the ankle version. Have the same in black and really like them. Wish I'd have exchanged that pair for smaller but was too excited to wear them and now have to wear 2 pair of socks or they will slip.

Date of experience: October 10, 2019
Dave V.
Argentina
1 review
0 helpful votes
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I bought these boots as
October 10, 2019

I bought these boots as a gift for my sister and she loved them! These are great boots for the price and they shipped extremely fast!! I tried them on and they are very comfortable, the leather is so soft! Now I'm going to have to get a pair!! She wears a 9 1/2-10 and I ordered a 9 1/2, they fit perfect!!

Date of experience: October 10, 2019
Jennifer D.
Argentina
1 review
0 helpful votes
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These boots look hot! I
October 10, 2019

These boots look hot! I was afraid they would not fit me since I wear a wide width shoe. In nike running shoes, I have to wear a 9 1/2 wide. Since these are not offered in wide, I thought I would be disappointed when I tried them on. I got a 9 1/2 boot, and they were too big! I exchanged for a 9. The size 9 fits perfectly! They even fit a little loose if I wear them with thin socks. So if any of you ladies out there have been holding back on buying these because you wear wide shoes, don't. You won't be dissappointed! Thanks Leatherup!

Date of experience: October 10, 2019
Anthony B.
Argentina
1 review
0 helpful votes
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Great comfort and quality! Feels
October 10, 2019

Great comfort and quality! Feels like their already broken in for me. Second pair of boots I've bought so far from this website. Sure will order from them again!

Date of experience: October 10, 2019
Angela K.
Argentina
1 review
0 helpful votes
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Great boot! It's been to
October 10, 2019

Great boot! It's been to cold to ride, but they feel great & look great!

Thanks!

Chrissy, SC

Date of experience: October 10, 2019
Jeff A.
Argentina
1 review
0 helpful votes
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Love these boots! They look
October 10, 2019

Love these boots! They look and feel awesome, and seem to be well constructed.

Date of experience: October 10, 2019
Jessica S.
Argentina
1 review
0 helpful votes
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Boots were perfect!! Fast Shipping
October 10, 2019

Boots were perfect!! Fast Shipping will order from this company again.

Date of experience: October 10, 2019
Patricia D.
Argentina
1 review
0 helpful votes
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Bought boots for girlfriend. She
October 10, 2019

Bought boots for girlfriend. She said they were very comfortable and really likes them. Service was excellent and delivery very quick! THANKS!!!

Date of experience: October 10, 2019
Janet V.
Argentina
1 review
0 helpful votes
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I love my new boots!
October 10, 2019

I love my new boots! They are exactly as pictures, soft subtle leather, and the harness is so cool! Very comfortable, I followed the advice of fellow reviewers and ordered a 1/2 size smaller than my normal size and the fit is PERFECT!

Date of experience: October 10, 2019
Peter Y.
Argentina
1 review
0 helpful votes
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Beautiful boot but it fits
October 10, 2019

Beautiful boot but it fits a little big. I normally wear 8 to 81/2 and had to order a 71/2 because my heal slipped out too much. I'm waiting for the 71/2 still but I think it'll be a keeper!

Date of experience: October 10, 2019
Frank N.
Argentina
1 review
0 helpful votes
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these boots are great!! I
October 10, 2019

these boots are great!! I read the reviews and wasn't sure about size but my regular size 8 feet have room in a 71/2! buy smaller since they will stretch out!! Otherwise these are my absolute favorites!!

Date of experience: October 10, 2019
Betty O.
Argentina
1 review
0 helpful votes
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These are practically identical to
October 10, 2019

These are practically identical to the Frye boots that cost nearly $200! I love them! However, I should have ordered 1 1/2 sizes smaller than I normally wear in other shoes. I ordered a whole size smaller, like the other reviews suggested doing, but I still have terrible blisters on my heels, because they don't quite fit. So, next time I wear them I'll definitely wear very thick socks and perhaps a bandaid.

Date of experience: October 10, 2019
Amy J.
Argentina
1 review
0 helpful votes
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I love the boots! Very
October 10, 2019

I love the boots!

Very comfortable and great quality for the price.

Date of experience: October 10, 2019
Brian L.
Argentina
1 review
0 helpful votes
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i love my boots i
October 10, 2019

i love my boots i got my size so that i could have room for thicker socks and they fit perfect. they look just as good as pictured, great quality. much better than i expected for the price they are just as good as the $200 boots. make sure you wear tube socks b/c if not your socks fall off in the boot lol

Date of experience: October 10, 2019
Sharon B.
Argentina
1 review
0 helpful votes
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Love the boots, fast shipping,
October 10, 2019

Love the boots, fast shipping, no break in period needed, they are a little loose I ordered my true size, I just adjusted the boot strap and a little heavier sock. I will order from Leather up again.

Date of experience: October 10, 2019
Amanda N.
Argentina
1 review
0 helpful votes
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I really like my boots.
October 10, 2019

I really like my boots. However, aboslutely order them a 1/2 size smaller! I tried to do this but there were none available in my size, so I went with what I would normally wear. I have to wear pretty thick socks and would've much preferred to have them sized down. That's what being impatient gets me. :) The actual boots are great though!

Date of experience: October 10, 2019
Patricia V.
Argentina
1 review
0 helpful votes
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Nice quality leather - very
October 10, 2019

Nice quality leather - very comfortable. I wear an A or B width and this boot is snug across ball of the foot. It'll need stretching out. Also, these soles mark floors, so walk gently across nice floors!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States