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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Martha O.
Argentina
1 review
0 helpful votes
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The leather is soft and
October 10, 2019

The leather is soft and a good quality, the fit is good. I have had a couple of lether jackets before and this is as good as the others. It is a very comfortable jacket and I plan to give it pleanty of wear.

Date of experience: October 10, 2019
Lisa A.
Argentina
1 review
0 helpful votes
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I love this jacket. It
October 10, 2019

I love this jacket. It looks and feels great. My order arrived in 3 business days.

Date of experience: October 10, 2019
Tony I.
Argentina
1 review
0 helpful votes
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Other than choosing size.This is
October 10, 2019

Other than choosing size.This is a great product for this price

Date of experience: October 10, 2019
Adam S.
Argentina
1 review
0 helpful votes
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Excellent quality Leather. Fine workmanship.
October 10, 2019

Excellent quality Leather. Fine workmanship. Actually much higher quality than we expected given the low price.

Date of experience: October 10, 2019
Peter C.
Argentina
1 review
0 helpful votes
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Fantastic jacket for the price.
October 10, 2019

Fantastic jacket for the price. I looked at other jackets for $200 ^ and that is just out of my price range. So I was concerned that this jacket might not be very good. I WAS WRONG!! It is warm and soft and looks wonderful on my husband!! It smells so good too! Great customer service as I had to send it back for size change. I will order from Leather Up again!!

Date of experience: October 10, 2019
Daniel L.
Argentina
1 review
0 helpful votes
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Something I've wanted for a
October 10, 2019

Something I've wanted for a long time, but couldn't afford until I found "Leatherup". I love the quality and the price. Thanks to all of you at "Leatherup"!

Date of experience: October 10, 2019
Paul R.
Argentina
1 review
0 helpful votes
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Great jacket. Got it for
October 10, 2019

Great jacket. Got it for my husband as a b-day gift. He loves it and wears it all the time. Size is perfect.

Date of experience: October 10, 2019
David B.
Argentina
1 review
0 helpful votes
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Exceptional value. I looked at
October 10, 2019

Exceptional value. I looked at several department stores for a similar jacket without success. The quality of the leather is smooth, blemish free and soft. The color is a satisfying shade of brown with a distressed a finish that would take some jackets a couple of years of regular wear to acieve. The jacket looks like it has been a favorite for some time and that's good.

Follow the size chart. I'm 6'2", 205#, with 35" arms. The XL worked fine.

I ordered on Monday after Christmas and delivery was made Thursday (excellent fulfillment/timely).

Jacket design improvement could include increasing the depth of the front 'hand' pockets. Currently they are for 'looks' only. If I had to make a choice I'd make the pocket for your hands deeper, full size and If necessary eliminate the large 'flap' button down pockets.

It has been mentioned by others the interior buttons securing the 'vest' need reinforcement and I agree. This is no problem and should not be a concern. the satin lining is well done.

The bottom line... I'm satisfied, and I would reccomend this jacket and company to others.

Date of experience: October 10, 2019
Shirley H.
Argentina
1 review
0 helpful votes
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Great buy, the fit is
October 10, 2019

Great buy, the fit is perfect for a mediun build. The arm lenght is just right, and the jacket length is perfect { 26 1/2 "}. The leather is very soft , with signs of distress. U.S.A. Leather quality made. Good job Leather up, 5 stars.

From Southern CA. R.H.

Date of experience: October 10, 2019
Angela Y.
Argentina
1 review
0 helpful votes
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Order my jacket Monday and
October 10, 2019

Order my jacket Monday and got it today, took six days, not bad on the delivery side. However, im not 100% satisfied with this jacket. First off, the leather is very thin and the jacket as no wieght ot it, but i guess that's what i should expect getting for such a cheap price. Secondly, zippers n buttons are not that sturdy and seem like they could fall apart soon. Overall, i would recommend this jacket to somebody who lives in Florida, because it does not get too cold there.

Date of experience: October 10, 2019
Angela Z.
Argentina
1 review
0 helpful votes
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Truly happy with this purchase.
October 10, 2019

Truly happy with this purchase. Well made, soft and supple! Definitely worth the money. I've seen many similar more than double the price of this jacket. Medium weight with the liner. Only negative is front pockets are small for my large hands.

Date of experience: October 10, 2019
Joseph B.
Argentina
1 review
0 helpful votes
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I ordered an XL, but
October 10, 2019

I ordered an XL, but it is undersized. The thread used could be stronger. I doubt that it will hold up at stress points. Slash pockets toosallow. Al in all for the price it looks like a $250 jacket.

Date of experience: October 10, 2019
Scott A.
Argentina
1 review
0 helpful votes
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i was very pleased with
October 10, 2019

i was very pleased with the product, sizing, and feel of the leather jacket.

Date of experience: October 10, 2019
Kevin U.
Argentina
1 review
0 helpful votes
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This is a great value
October 10, 2019

This is a great value and I just love the look of this leather jacket. It is also very warm and seems to be very high quality even though the price would lead you to believe it would not. Great jacket and highly recommended.

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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I really enjoy wearing my
October 10, 2019

I really enjoy wearing my new leather jacket. It fits well and feels very comfortable. I'm 6' tall and weigh 200 lbs. and the XL size fits extremely well. The leather is soft and comfortable and the jacket looks good. Shipping was very fast. I'm very satisfied. The slash pockets are too small to be of any use, however.

Date of experience: October 10, 2019
George D.
Argentina
1 review
0 helpful votes
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Very nice jacket, well-made and
October 10, 2019

Very nice jacket, well-made and attractive. Definitely worth the price!

Date of experience: October 10, 2019
Jessica M.
Argentina
1 review
0 helpful votes
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The jacket was bought as
October 10, 2019

The jacket was bought as a Christmas gift and it turns out it was the one he initially was looking at on your site. We are very impressed with the quality of the leather and your price couldn't be beat!

Date of experience: October 10, 2019
Susan K.
Argentina
1 review
0 helpful votes
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The jacket fits perfectly and
October 10, 2019

The jacket fits perfectly and is an outstanding value.

Date of experience: October 10, 2019
Linda L.
Argentina
1 review
0 helpful votes
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Excellent Service. Excellent Delivery. Excellent
October 10, 2019

Excellent Service. Excellent Delivery. Excellent Product. My Second Jacket I buy from Leatherup.com

Date of experience: October 10, 2019
John L.
Argentina
1 review
0 helpful votes
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Excellent quality at a very
October 10, 2019

Excellent quality at a very reasonable price. The inside liner is very warm even in cold weather. Take the liner out and it works great in the warmer weather.

This is a high caliber jacket and the distressed look is perfect. I would recommend this jacket for anyone who would like the real bomber jacket style. Great Deal!!!

C Scott Walters

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States