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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I used the chart for measurements and it worked perfectly for my hand. I have short fingers, so the fingers are a little long on me. But the leather is a nice quality, and I'll probably wear it off the bike for winter driving.
Very nice gloves. Made well. The large were a bit bigger than I expected but OK.
Bought these for my wife. Fit was perfect (size S true to chart), quality is good, they are very comfortable and they look great. These are not true cold weather gloves but they worked great for her during our recent ride at 45 degrees. She is very happy with them and we would definitely buy them again.
I bought this jackrt for my wife..She LOVES it looks and fits GREAT and the price is awesome. Thank you Leather Up !!!
I am very pleased with my purchase. This jacket fits great, looks great, smells great. I've only worn it twice so far, but have already received several compliments!
Just got this for my wife and she loves it! Heavier than expected but certainly keeps her warm enough and she feels much safer while we ride. She's already received compliments on how great it looks.
I brought this jacket for myself and love it. It fits great looks great, I love the fact that it is different than the normal motorcycle jacket and have rec'd a lot of compliments when people see it. They have asked where I purchased the jacket, I informed them them that I purchased it from Leather-Up. Thanks
The third time I wore this jacket, the zipper on the left sleeve fell apart. Several teeth fell right off when zipping it down. Then, the next day the snap on the right inside pocket broke off. Also, the leather ties are rather stiff, so I soaked them in Murphy's Oil Soap to soften.
The jacket is beautiful, the leather very good quality. I have chosen to replace the plastic zippers with metal and replace the snap, doing the work myself. I would have been willing to pay a little more for the jacket if it had the metal, more sturdy zippers in the first place.
I ordered this leather jacket and when I received it, it was stunning, even better looking in person. You don't see leather jackets like this one everyday and you stand out in it everyone notices it and compliments me on the jacket. It is worth every penny!!!!! You won't be disappointed spending your money on this jacket!!!
PROS: Really nice jacket - Attractive and unique. Fit seems true - Plenty of bust room. Lots of compiments and looks. Very warm with decent ventilation. Arrived quickly. It's a great value!
CONS: It smells very strong - it has taken several weeks of riding for the buffalo leather smell to dissipate. I liked the embroidery, but the weird fanged/horned skull thing (dragon?) on the back and arms is a little goofy but not too noticable with a pony tail. There is no backbone armor.
Jacket fits great, smells great and keeps me very warm when riding. Thanks
Ordered & received same week. Fit a little snug, removed elbow & shoulder pads to get some room while breaking it in. Liner thinner than expected. Live in PA, ride to work if weather permits if AM temp >30. Wear work shirt under turtleneck shirt or sweater (depending on how cold it is), sweatshirt, thin but warm fleece, and windbreaker liner from summer mesh jacket, and I am warm. Jacket is very pretty; I get compliments on it nearly every time I wear it. Price was excellent.
Great jacket. Good quality and the embroidery is beautiful.
Just happen to log into this site and saw the many items on sale. Showed my wife this jacket and she really liked it. Read all the reviews and placed our order. We received our order in just a couple days. Fits real nice and looks great. Looks well constructed and she is very happy. One less Christmas gift to go buy. Thank you
I just received this for my girlfriends X-Mas gift. Ordered it on Monday and it arrived today. Good quality jacket. I know that she is going to love it! The Price was great too.
This jacket is awesome! Just as shown. I ordered this on 12/8/10 at about 12:00 mountain time. I was concerned about delivery times. I spent the extra money on 2 day. I have to tell EVERYBODY this place is mail order on steroids! I received it on 12/10! No 2-3 days for packing-shipping. All the while great communications via email as to status. It shipped the same day I ordered it at about 1pm. I bought this for my wife for Xmas, I can't wait for her to open it. Great jacket, well made and great looking too. I will absolutely order again! A for sure. Thank you Leather Up.
I purchased the Glossy Black Purple Butterfly Women's Helmet for my wife then purchased theXelement XS-2027 Embroidered Womens Motorcycle Jacket to match it. My wife loves it!!! I worryed alittle about the low price but was pleasaently suprised at the heavy weight and quality workmanship of the jacket. I will buy from you again.
I got this jacket for my 12 year old daughter, she loves it. I live in the mid-atlantic region, it's January, not riding season yet so we haven't got a chance to try it out yet. she wouldn't take it off wore it everywhere. I like the fact that it's heavy and has the pads in the shoulders and sleeves. god forbid if we ever went down I would want to have as much protection on her as possible. I think it's a great product, alot cheaper and as well made as what we could find at our local Harley Stores.
I purchased this jacket as a Christmas gift for my wife. Very nice jacket. I made a mistake thinking she would prefer the pink one. Needless to say, I returned it for this one (the purple). The refund process was very easy and very fast turnaround. My wife really likes it. I am impressed with the quality, thickness of the leather and the fit. This jacket should definitely last a long time.
awesome gift got this jacket for christmas was a bit big returned the jacket no hassels recieved the new one in no time and i love it cant wait to show it off
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

